Jacque and Company - Madera, California

Jacque and Company Overview

Jacque and Company, located at Address: 1701 Howard Rd, Madera, CA 93637, United States, is a notable real estate agency (Specialties: Real estate agency) serving the local community with a range of property-related services. Contact them directly at Phone: 5596757023 for inquiries or assistance. Although the company's official website isn't directly provided, their physical presence and accessible contact information suggest they are committed to serving their clients face-to-face.

For those considering engaging with Jacque and Company, it's important to note that they have garnered a moderate level of attention online, with 26 reviews on Google My Business. The average opinion received is a somewhat average rating of 2.5/5, indicating that while there may be some satisfied clients, there is also room for improvement in terms of customer service or property services offered.

One of the key points of interest for potential clients is the wheelchair-accessible car park, which demonstrates the company's commitment to inclusivity and accessibility. This feature is particularly beneficial for individuals with mobility issues who wish to visit the office or view properties.

When it comes to the company's characteristics, Jacque and Company appears to offer a range of services typical for a real estate agency. However, the specific services or specialties beyond being a real estate agency are not detailed. This suggests a broad but not specialized service offering, which might appeal to a wide audience but may also mean less tailored options for specific needs.

For prospective clients, it's recommended to:

• Read the reviews carefully on Google My Business to get a broader perspective on client experiences. The average rating of 2.5/5 indicates that while there are positive aspects, there might be significant areas for improvement.
• Consider contacting the company via phone to inquire about their services, special offers, or to discuss your specific property needs. The direct phone number 5596757023 makes this a straightforward process.
• Given the wheelchair-accessible car park, ensure this is a priority if you have mobility concerns. It's a positive sign of the company's effort to accommodate all customers.
• Visit the location at 1701 Howard Rd, Madera, CA 93637 to get a feel for the local service environment and to interact with the staff directly.

While Jacque and Company may not boast the highest ratings, their commitment to accessibility and the direct approach to customer service could be advantageous for those seeking a real estate agency in the Madera area. Clients should weigh their own needs and expectations against the company's average rating and reviews to determine if they would be a suitable fit for their real estate requirements.

👍 Reviews of Jacque and Company

Shelton S.

1/5

very unprofessional, waited for a month for a reply just for them to state that my income was
“suspicious” after verification of 2 different documents. I honestly believe they are posting home ads to collect application & deposit fees. most of the homes been up for 100+ days do not
waste your time

Daraesha F.

1/5

Gave us the complete run around had to call almost everyday just to see what updates were on the house just to find out that the owners wanted to wait for other occupants to put in applications. And we had already been waiting a month for the property crazy. And they would say we will call you back before day is over with and never did very unprofessional don't waste your time

Jessica G.

5/5

Absolutely best management company I've ever rented from and I've been through a few!! Jacque and company are very professional and help you get things accomplished and done in a timely manner, I hate to see any negative review about them because it's definitely the opposite from my experience. And one of the best. They've been such a big help with my rental property and if something went out or broke they've sent only their best to come fix it and fast!!!!! I love you guys Jacque and company

ayaab

1/5

my friend had a very bad experience do not rent from these people. They are super unprofessional and have horrible attitudes. They do not care if you have a roof to sleep under, will take your deposit and leave you with no updates.

Jamie H.

1/5

They were a great place to rent through. Known Jacque since she worked with Don Floyd, then went independent, now she’s partnered up with these guys and it went south. Disappointed. Jacque is personable. How are you not gonna have a running website for your customers? She used too.

Bertha S.

1/5

So unprofessional wouldn’t recommend every rent with them I read the comments before and I risk it and now I regret it!! Smh

kayla R.

1/5

READ THIS WHOLE REVIEW* Posting for my sister who lived here
If I could give this company a negative 1 billion stars, I would. I am not one to review anything. But I personally made a yelp account to warn others of this incompetent company. Not only is the owner (JACQUE) unprofessional, INCOMPETENT(did I say that already?), and ABSURDLY RUDE... but she and her company are sketchy to say the least.
Lets begin with our first encounter when she told me that our move-in date was the 15th. GREAT, I had a few people take off work to help me move into our house so it went smoothly. I called on the 13th to ask her when a good time would be to get the keys... She wasn't available. Never got a call back. SO I call on the 14th, and she said "Oh well you have to make an appointment in order to get the keys, and I am not sure if we will be able to fit you in" My first question is... "why didn't you tell me that when we were made aware of our move in date, because I have people taken off work in order to make this move". Her response...(drumroll, please), "well you didn't ask?" and that "it wasn't her problem"....... NEEDLESS to say, I went off on a rant to her about how incompetent her statement was as SHE IS THE OWNER OF THE PROPERTY MANAGEMENT COMPANY. So shouldn't she be the one to give me this info? She was so rude and abrupt and would only give me information when I threatened to call the owner(who I knew). When we moved in and the house was dirty even though they put off our move in because they were having it cleaned. Fast forward, when ever there was something wrong with the house, the only way to actually get anything fixed was to call the owner directly. They were full of empty promises on appointments to fix the heater, propane leak, dishwasher issues...etc.
Here we are a year and a half later, and she wants to do a walk through since we are moving out. Jacque tells the receptionist to let us know she will be there between 1-3, so my boyfriend takes off work in order to be there. She never shows up, cause she's "sick". Then a week later they make another appointment same time, 1-3, again my boyfriend takes off work to be there. Guess what? She's sick again. NEVER shows up. (I think we may of forgot that she used that excuse already) (might I add, that both times Jacque or her "company" never called to let us know that jacque was not coming, they just didn't show up)
Finally at 5 o'clock a receptionist shows up and takes 5 min walk through, and says "ok thanks".
Next week, someone wants to come see the house, so jacque has the receptionist call and let us know the time they will be there to show the house. Great, got the house cleaned up in the midst of packing and once again, no one showed up. But WAIT, after no one showed up my boyfriend and I decide to go to dinner and the family viewing the house shows up, 2 hours later. But can you guess? Jacque and Company were not there to show them the house. So my boyfriends dad saw them outside our house and was nice enough to let them take a look around.
Here we are one month out of the move in date, and we still do not have our security deposit back, and I went in to ask them what the hold up was and she said she sent it out at the 21 day mark.. which was Jan. 28th...It is now February 5th and there is still nothing. But the best part about me going into their office was the receptionist was relaying information from jacque who was 20ft away. I asked to speak with Jacque directly, and ONCE AGAIN she was "busy"(I cannot tell you how many times I have heard that from them), it wasn't until I said "okay she's still busy? well tell her no problem because I have no problem suing for double the security deposit" Guess who made a quick and swift appearance? Apparently they will issue a new check in 2 weeks if we still haven't received it.. DO NOT GO THROUGH THIS COMPANY. Trust me.

C M.

1/5

The only way I was able to post this was to give a star, I don’t give them any stars they are the worst
“THIS MANAGEMENT COMPANY” is the absolute worst. Have dealt with them for a lot of years and they have been awful the whole time. I’m surprised that a company can run like this very unprofessional and rude everyone in that office