Industrial and Commercial Bank of China (USA) NA - New York, New York

The Industrial and Commercial Bank of China (USA) NA is a prominent financial institution located at 202 Canal St Suite 500, New York, NY 10013. With a phone number of 2122388208, the bank can be easily reached for inquiries or assistance. Their official website is icbc-us.com, providing comprehensive information about their services and offerings.

This bank specializes in providing banking services and features an ATM for added convenience. Additional points of interest include a wheelchair accessible entrance and parking lot, as well as paid street parking options nearby. The institution has garnered 27 reviews on Google My Business, with an average rating of 2.6/5.

The bank offers a range of services designed to cater to the financial needs of individuals and businesses alike. With a strong focus on customer satisfaction, the Industrial and Commercial Bank of China (USA) NA strives to provide personalized banking solutions tailored to each client's unique requirements.

One of the key advantages of this bank is its strategic location in the heart of New York City. The proximity to major transportation hubs and business districts makes it an ideal choice for those seeking convenient access to their financial services. Moreover, the bank's commitment to accessibility ensures that all customers can easily navigate the premises and utilize its offerings.

Additionally, the bank's website is a valuable resource for those looking to learn more about its services. The website provides detailed information about account types, loan options, and other financial products available to customers. By offering a comprehensive online presence, the Industrial and Commercial Bank of China (USA) NA demonstrates its dedication to staying connected with its clients and providing them with the tools they need to make informed financial decisions.

👍 Reviews of Industrial and Commercial Bank of China (USA) NA

David L. (.

1/5

You’d better never get there! Since this morning, I made a reservation at around 10:30 to open a new CD account, the clerk mostly spoke Cantonese and didn’t give a shit about the person who spoke Mandarin and also English. After waiting for over 20 minutes, I finally decided to come back.

Jesse P.

1/5

This branch is just a complete joke—super rude, unprofessional, and not helpful at all. Can't even wrap my head around a worse bank. The staff's rude and arrogant for no reason. It's just too much. Feels like they either hate their job or it's not paying the bills. Trying to reach them by phone during work hours? Good luck. Took them over 6 months to fix an issue, and they stayed rude the whole time. I'd say stay away unless you're cool with being treated like garbage.

Jacob P.

1/5

Wow. That was shockingly bad experience. I'm thinking of transferring to Bank of China. I walk in to the front desk to ask if I can get help with my account or a number to call. The lady at the front desk outright says that she can't do anything and you can't come into the branch for help. She even gave me a number that didn't work to call. There was no one even around. Just shockingly bad customer service.

Fareen B.

5/5

I have no idea what everyone is talking about as far as negativity goes. This is by the BEST bank and specifically branch I have ever dealt with in my life. The managers and worker have always been so helpful and supportive and go especially well out of their way to help me with all I have ever done personally and professionally.
The staff is especially kind and friendly and ask how I am, how my family is, and how everything is in general. And when applicable they tell me about their work, families, etc, share recent restaurant recommendations in China Town etc. So a wait is never boring or careless.
Truly one of THE BEST BANKS I have EVER dealt with!!!

Ali Y.

1/5

One of the stuff I met is extremely rude. She waved to me and ask me if I need to open an account. When she got that I was just here to get some information and I did not bring any document, she shaked her hands and asked me leave her window! WTF! Even the opening this account is very beneficial, I won't open it. Horrible experience.

Leon F.

1/5

Very bad experience with ICBC. Called them to ask why a wire was not transferred to my account for 3 weeks. The front desk lady did not want to help at all and would not tell the phone # or extension # of wire transfer department. Avoid to do business with this bank.

Hanzhe L.

5/5

Opened a checking account smoothly with Boying Chen. And there is one requirement not mentioned on their website: a $300 check or cash should be deposited at the time of opening.

Dorothy L.

1/5

Closing an account with wan Lee in 202 canal st She kept my document n high voice answering gave it back to me already but it was in her desk without apologize The unprofessional service let me know because l didn’t give her tips when she was servicing me the other customer came to our desk and gave her $20 USD for thank you in front of me Hope the bank security cameras can see her face when she put the money in her pocket