Landing Furnished Apartments Birmingham - Birmingham, Alabama

Ira Mitchell

Last year, subleased for a month through Landing in Salt Lake and gave them 5 stars. Everything was perfect. Subleased again this year for a month and received eviction notice the third week because Landing hadn't paid what they owed for our apartment. According to the apartment staff, Landing owed for 6 other apartments in the building and weren't returning phone calls. Fortunately, the staff allowed us to finish our stay.

Spencer C

Our experience with landing has been horrific.

The first apartment had countless issues and stained countertops and sheets. It smelled of curry and the situation was not ideal. The place was also missing a bedside table.

The second place we were transferred to was filthy. The bathtub was completely clogged. The dryer didn’t work. It was horrible.

Maryn who is a manager was horrible to deal with. Her customer service is atrocious and her idea of a clean apartment is the equivalent of what a homeless person would consider clean.

Their mailing system to direct packages to your place of residence has lead to countless packages not being delivered. They tell you to put “hello landing” in the To section of your package and it never arrives.

While it has been convenient to stay at a short term slightly furnished apartment, we do not recommend Landing at all.

Never again.

Jeff Levin

Landing is a DISASTER! I can't tell you how awfully this company has treated me. First, they cancelled two or three of my reservations, weeks before I was scheduled to move in. The substitutions they offered me were (conveniently!) always more expensive than the place I had chosen.

During my last reservation, I scheduled move-in on a Sunday. Nobody showed up or called, and I was basically homeless for a day. I called Landing asking if they could put me and my pet up in a hotel, and they refused -- luckily, I had a backup plan and stayed with family that night. After weeks of wrangling they finally offered me around $250 for my stress and frustration.

I finally gave up with them and moved out, but they told me they'd charge a cancellation fee (one month's rent). They never did charge me, although they did auto-debit the subscription fee, even though I had cancelled their service altogether.

A year goes by, and I find out they've reported my cancellation fee to a collections agency, without ever bothering to try to bill me or charge my card. Insanity! The collections agency were impossible to deal with and didn't care that I was never billed or charged. Now I'll have bad credit for the next 8 years because of these jerks. Avoid! Anything is better than Landing.

M C

I would only guess these reviews are not real. I would highly recommend anyone with any sense go through an accredited site such as the BBB to look up reviews, complaints and resolutions through this company. Please keep in mind they are located out of Birmingham, AL, so may take time to find their name. They are attempting to de-fraud HUD (Housing and Urban Development cabinet of the federal government). Their short term rentals are being pushed out of several states including Oregon (this is where my husband and I have been located while he's on a job out that way). Oregon , like many states are starting to place restrictions on these practices (mainly it's a huge loss to the state having their increased pricing for rental apartments) - Case in point, the place we are staying at is $1750 per month if you do a 6 month lease (The Landing is charging $3900) and once Oregon finds they are doing less then 6 month leases, they are all of a sudden unable to keep renting that particular unit for X amount of time and moving tenants to other leases and addresses to hide this practice. On top of it, we are paying in advance for our stay and have received two eviction notices from the community for non-payment by the Landing (CRAZY when we paid $14,000 in advance for our stay!). Additionally, they sent a very nasty "employee or host" to deliver a TV, who yelled at me and my husband for not being allowed entry on a day we did not agree to and how much this ruined her evening plans (oh it was bad! And so nasty by this so-called employee). Lastly, we did not authorize any advanced charges on our personal CC when extending our stay, but yet woke up to a double-charge from them that they "accidentally" did without prior approval or sign-off! Took us days to get it reversed! BE AWARE - They apparently have a move-out inspection, but yet never provided a move-in form or had us sign anything. I've already given notice to them, that no such charges will be legal upon move out, having never documented our move in nor agreed to the received condition. This company is shady in their practices and I am currently working with both Oregon HUD on reviewing them as well as the BBB. They advertise through Air BnB, VRBO and all major sites - Just look for The Landing or Hello Landing - AVOID AVOID AVOID. Anyone interested in jumping on this band-wagon to disband their practices, feel free to message me!

Dan Clay

Landing is one of the most horric companies I have ever worked for and dealt with. Non existent customer service , false marketing, membership changes, and lack of availability on what is already an expensive product. CEO should be investigated no accountability from top down. Shrinking inventory would lead me to believe this company is on its way out

Lolita Sams

I’m currently living in a Landings unit and loving it. First off, the beds are hard to get out of because they are so comfortable. Secondly, everything I needed to start living my best life was already here…pot, pans, dishes, wine & on the rock glasses, linens, you name it it’s already in your unit. I came with suitcases, a few boxes and pictures. When looking for a place to stay one property’s advertisement read “Live like you’re on Vacation” I simply reserved the unit with Landing and for a year that’s just what it feels like living here at Cabana Club and Galleria.

Leah McNear

This is by far on of the worse companies to ever do business with. They have many shady practices. They charge 30-40% more for low quality apartments in high crime areas. They have many break ins because they rarely change the lock box code. When you check in guarantee that so many strangers have access to your things because there is no telling how many times they have shared that code before changing it Their website states that they are an inclusive company but they are very discriminatory against African American employees. They treat their contractors horribly and do whatever they can to pay them the lowest fee possible. They basically treat them like slaves. Stephanie Manos in the Raleigh region is one of the most unprofessional managers I have ever come in contact with. If you believe that corporations have social responsibility to be ethical, stay far away from this company and don't spend your money with them

Mahdi Zakeri

I am going to share my story, so you will not get into such a disaster. Pls check the reviews first before you want to contact Landing for an apartment.
I got an furnished appartment in Birmingham, AL per one year contract. When I got to my apartment, I realized a stupid thing that the window can not be open to get the fresh air in, and I was totally shocked. I was not informed verbally or written about it.
I call the regional manager, Karecia who told me basically this is your problem!!! Either you have to move out or relocated and pay higher monthly fee. They did not even understand that how mentally I was damaged and suffered and packed and unpacked again and if they are willing to compensate for that.

She promised to call me back, and never answer the phone after. Pls do not experience the same pain that I have suffered over past week, very poor customer service and good luck waiting for them to call you back!!!