Snow's Management Inc - Anchorage, Alaska

BS

This picture sums up the level of quality you'll receive should you hire these "property managers" ... Snows management routinely fails to perform proper exterior maintenance and inspections. So if you like coming home after a hard days work, sitting by a window covered in bird feces, as they sit and chirp and nest in your roof for 2 weeks above your bed, because your property managers neglected exterior upkeep and maintenance.

Or if you like having snow removed from your driveway with no designated time four days after it falls. Or if you like working with the most grotesquely unprofessional and condescending staff you could imagine. Hire Snows Management! Or give your money to any fentanyl addict on 4th Ave and they'll waste it just the same.

Tim Higgins

They are horrible! Worst in Alaska. They dont fix anything,they dont clean anything. The only thing they do effectively is collect HOA fee's and ignore problems. Tour their properties and you will see for your self.

David Rodriguez

I'm a Realtor and asked Snow's per inspection that a sump pump was failing and the crawl space needed new vapor barrier in the crawl space in a Condo unit I was selling per inspection report
and without any further follow up, I got a call right away and they took care of it within a week. Yahoo! Pretty awesome compared to other HOA's!

Joni B.

With regard to all of the one star reviews that have been posted on Google and Yelp for years, Pam Snow has been heard to exclaim: "I can't do everything!" No, Pam. Apparently not. So, in the meantime we will wait, fight, wait, fight some more, all the while your poor assistants come and go through a revolving door.

Piru Esperanza

Snow's has managed our condo association since inception (over 15 years). They have been very responsive and helpful. Our subdivision was greatly impacted by the earthquake and we have gotten nothing but stellar support and a huge amount of time dedicated to our subdivision. Thanks Snow's Management for all your help!! Are they perfect? no. But for us, they have done amazing!

Au Nguyen

I sued Cordova Square HOA. Pam Snow is the property manager and Shane Osowski is the lawyer representing them. The HOA ended up paying me about $18,000 and they spent over $59,000 in legal fees. Here’s what the Judge said:

“The ongoing breach allowed 47 unit owners to receive new windows between 2013-2019 at a small fraction of the actual cost; illegally paid for with HOA dues collected from all 141 unit owners.“

“[T]he HOA argues that it informed the unit owners that the project had been canceled at the November 12, 2019 Homeowners Annual Meeting. The Court disagrees. The Court finds that the meeting minutes indicate that the Board was going to address the project at a later time. Further, the minutes from the Board of Directors Meeting held later that evening make no mention of the project being discussed. More significantly, the December 30, 2019 Board memo to the unit owners regarding the special assessment, indicated that the window project was ongoing, and that it would be paid out of regular HOA dues. Specifically, it stated: "The Special Assessment is the lowest amount we could come up with that pays for the most pressing expenses while still requiring very careful budgeting for "normal" revenue from dues to fund daily operations and maintenance plus other big ongoing projects like window replacement."

“[Pam] Snow testified that the Board intentionally put this language in the note, despite informing the owners otherwise at the annual meeting. She acknowledged that after reading the note, an owner would be safe to assume that the window project was ongoing. She went on to say that it would be unfair for a unit owner to be told by the Board that they were going to get their windows replaced, if the project had been cancelled. The Court finds that even if the Board intended to cancel the project, the opposite was communicated …”

“Thus, their statements were made either to mislead him, or were simply lies; either of which constituted a breach of their statutory obligations to the association and fiduciary duty.”

“The Court finds that the totality of the evidence shows that the Board breached its ongoing contractual obligations … by initiating and implementing the window replacement project; allowing the installations to be paid for with HOA dues until 2019; holding out to the unit owners that the project would continue, and be paid for with HOA dues; and collecting those dues for another three years before telling the unit owners that the project was illegal, despite receiving legal advice in 2019 that it was illegal. In making this finding, the Court finds the HOA's argument that the "former Board" misunderstood the Declarations is not believable.”

“[I]t misrepresented to … others that the project was ongoing; continued to collect dues partially based on this misrepresentation; and spent the money elsewhere.”

“[Pam] Snow was asked, for instance, why Ken Hudson, a Board member, who had sheet rock damage due to roof leaks, had the repairs paid for by the HOA. She responded that it was because he requested that the HOA make payment. She acknowledged that the Declarations stated unit owners were responsible for damage repairs inside their own units.”

“Based on the Board’s ongoing violations of the Declarations for ten years; evidence of the HOA’s apparent practice of improperly paying repair invoices for some unit owners through 2021; and [Pam] Snow’s discovery of “years, and years, and years” of apparent financial improprieties; the Court will not presume that these HOA dues were spent on other legitimate HOA expenses.”

“The HOA argues that the current Board and unit owners should not be financially punished for the former Board's actions. This argument incorrectly assumes that the "present Board" is a distinct entity which is not responsible for the actions of the "former Board." The Court disagrees. The HOA Board is an ongoing entity established by the Declarations, which owes a continuing fiduciary duty to unit owners; regardless of changing makeup of the individuals serving on it over the years.”

michael clark

Horrible people. Very rarely return calls. Corruption breeds thick. If someone on their board doesn't like you they will tow your vehicle regardless if you are a tenant or not. Such as my case. My truck was legally parked and they towed it anyway because someone in the complex doesn't like me. Discrimination is against the law and these criminals are getting away with breaking the law.
I have made numerous phone calls to their office in trying to resolve this issue. They know they are in the wrong and they think by not calling me that this problem will resolve on its own. Very unprofessional behaviour. How in the world has this nazi corporation survived for so long?

Becky Fowler

If I could give zero stars I would. For about 12 years my husband and I owned a condo that was managed by Snow's. They never answer the phone when you call. The phone doesn't even ring, it just goes straight to voicemail. The only time I have ever had them return a call was when I left a message, out of frustration, on their emergency line, and when I got my call back it was so that they could scold me for leaving a non-emergency message on that voicemail. The contact person for my condo association never answered any phone call or returned any voicemail. The one time I walked into the building to speak with her she had "just left". The only way they will respond to you is if you email them, but there was always a 2-3 day delay in the response.