Hammer Plumbing & Pumping, Inc - Cathedral City, California

Francesca M.

I needed my septic tank pump. Javier was prompt and was very informative and gave wonderful service. I would recommend Hammer and use there service again. THANK YOU GUYS SO MUCH.

Mr D.

Adam and Ryan helped us with a septic system certification when we were rebuilding our house after a fire. Ryan was on-time for the appointment, friendly, and very knowledgeable. The inspection was speedy and thorough. I appreciate it when a service professional honors their commitment, and respects the customer’s time. I recommend Hammer Plumbing with five stars!

Kimberly H.

Exceptional Service from Ryan, Hayley, and Julio!

I recently contacted Hammer Plumbing for a 2nd opinion after S&G Pumping told me that my septic tank needed to be replaced for $8000 to $9000. I opted to get a 2nd opinion from Hammer Plumbing.
The gentleman who answer the office line, quickly set up an inspection at NO CHARGE to verify the other companies findings and provide me an estimate.
Ryan contacted me about my upcoming appointment and went over what he was going to do for the inspection. He went out to my home and verified that the septic system in fact DID NOT need to be replaced. It is an unusual style tank but only a minor repair and re-certification, was all that was needed. I was sent a clear estimate of costs and scheduling was easy. Hayley got me in right away to get the work completed. Julio came out and performed the repair and recertification of the septic system. I greatly appreciate the honesty and integrity of Hammer Plumbing and would recommend them to anyone.

Jerry G.

We called Hammer with an annoying drain backup throughout our whole house. We were lucky enough to get same day service. The technician (Ivan) arrived promptly and worked hard to ensure that our problem was completely resolved.
*He worked quickly
*He was extremely thorough in his testing and retesting for flow
*He was super respectful and left no trace of a mess
*He simply did a fantastic job!
>>>>Ivan is a keeper!!!

Our bill was very reasonable, and we will absolutely use Hammer exclusively - and we will always ask for Ivan!

Tony R.

Julio was outstanding. Fantastic worker friendly and professional the entire time. Found the plumbing issues and was fixed immediately. Thank you for having such a great worker like Julio. Hammer plumbing has always done great work for us.07/29/24.was a great day Thanks to Hammer plumbing and Julio.perez images thanks you.

Adam B.

I regret to say that my experience with Hammer Plumbing was incredibly disappointing and frustrating. After hiring them to address a plumbing issue, I found myself in a situation that was not only unresolved but exacerbated by their incompetence.

The problems began when they attempted to use a plumbing snake to clear a blockage. Instead of efficiently resolving the issue, the snake got stuck twice during the process. The first time, it penetrated too far into the inlet pipe and became lodged in the septic tank. Despite their efforts, they were unable to retrieve it until the next day, leaving me without plumbing.

After releasing the first snake into the plumbing line, it got stuck in the vent. The snake was freed, but the blockage remained. Upon further inspection, it was discovered that the blockage was caused by a rope entangled with a broken part of their equipment, which they had failed to notice.

When I requested a refund for the ineffective service, I was met with resistance. I asked one of the owners for a refund for the augering of the mainline only since my mainline was not cleared and since my plumbing system was left with backed-up lines. They refused to reimburse me, citing the numerous man-hours supposedly expended on the job. However, these hours were primarily dedicated to rectifying their own mistakes and lack of expertise.

After enduring nearly a month of inconvenience and frustration, I had no choice but to seek assistance elsewhere. Upon consulting a different plumbing company, the issue was promptly identified and resolved within hours. It became abundantly clear that Hammer Plumbing lacks employees with the necessary plumbing proficiency and experience to handle even basic tasks competently.

To add insult to injury, the supervisor incorrectly classified my septic tank as a cesspool even though Hammer Plumbing certified it as a septic tank back in 2018 when I bought the home. This demonstrates a fundamental lack of understanding and attention to detail within the company. As a result, I was forced to incur additional expenses to rectify their errors and ensure the proper functioning of my plumbing system.

In conclusion, my experience with Hammer Plumbing was nothing short of a nightmare. Their inability to effectively address the issue, coupled with their refusal to take responsibility for their mistakes, highlights the glaring shortcomings of their service. I strongly advise anyone in need of plumbing assistance to steer clear of this company and seek reputable alternatives instead.

Bayley R.

Our water pressure dropped really low for only the hot water. Hammer was great and got out to us pretty quick. The tech was amazing and very helpful. The recommendation was odd; the hot water heater needed to be replaced. They said the water pressure for hot water was because the heater just wasn't running water to be had when the faucet or spout would be turned on. Odd the hot water heater would control pressure, but okay.

After was in there was still water pressure loss, but not as bad. So to fix it, they went through and flushed all the lines and made sure debris from the old hot water was not clogging the lines, faucets or spouts, as part of the fee. It seems to have helped. And we seem to be back in working order.

Valeria V.

Had a leak in our ceiling fire sprinkler line in the middle of the night. Called our condo association hotline. Dan of Hammer Plumbing called me back in about 1 hour or less to find out the severity. of the leak. First thing in the morning Victor of Hammer called and then arrived at about 8:00 AM. He confirmed it was the fire sprinkler line leaking, put out plastic every to cover and protect our condo. Cut open the ceiling took video contacted the Management co, cleaned up completely so we couldn’t even tell he had been there accept for the whole in our ceiling. Which had covered with plastic. I highly recommend Hammer Plumbing and especially Dan and Victor!