Bourne's Energy - Morrisville, Vermont

Bourne’s Energy: A Reliable HVAC and Fuel Provider

For homeowners and businesses in Morrisville, Vermont, and the surrounding areas, Bourne’s Energy stands as a premier provider of comprehensive heating and cooling solutions. Located at 72 Lower Main St, Morrisville, VT 05661, United States, Bourne’s Energy has established a strong reputation for its dedication to customer satisfaction, technical expertise, and a wide range of services. With a phone number of 8028882611 and a detailed website at bournesenergy.com, accessing information and scheduling services is incredibly convenient.

Specialties encompass a broad spectrum of energy needs. Bourne’s Energy operates as a seasoned heating contractor, meticulously installing and maintaining efficient heating systems. They are also a trusted air conditioning contractor, ensuring optimal comfort during the warmer months. Recognizing the importance of reliable equipment, they function as a heating equipment supplier, offering a diverse selection of top-quality brands and models. Furthermore, Bourne’s Energy provides dependable heating oil supply, catering to those who prefer traditional heating methods, and as a vital HVAC contractor, they manage complete heating, ventilation, and air conditioning systems. Finally, they act as a propane supplier, addressing diverse heating and appliance requirements.

Key Features and Accessibility: Bourne’s Energy prioritizes accessibility and convenience. The facility boasts a wheelchair-accessible entrance, demonstrating their commitment to inclusivity. A dedicated wheelchair-accessible parking lot further enhances accessibility for all clients. This attention to detail reflects their broader dedication to providing a positive and welcoming experience for every customer.

Customer Feedback and Reputation

Bourne’s Energy consistently receives positive feedback from its clientele. Currently, the company has 30 reviews on Google My Business, showcasing a significant number of customer testimonials. The average opinion is a commendable 4.1 out of 5 stars, indicating a high level of customer satisfaction. These reviews frequently highlight the company's professionalism, responsiveness, and commitment to quality workmanship. Clients appreciate the knowledgeable staff and the thoroughness of their service.

What Customers Are Saying

Here's a summarized perspective based on common themes within the Google My Business reviews:

• “Excellent service They were prompt, professional, and explained everything clearly.”
• “Bourne’s Energy went above and beyond to resolve my heating issue quickly and efficiently.”
• “Highly recommend They have a great team and always provide reliable service.”
• “Responsive and courteous. They're a trustworthy company.”
• “Competitive pricing and excellent value for the money.”

The consistency of these positive comments underscores Bourne’s Energy’s dedication to providing exceptional service. Their commitment to customer care is a cornerstone of their business philosophy.

Location and Contact Information

Bourne’s Energy’s strategic location at 72 Lower Main St in Morrisville, Vermont, allows them to efficiently serve residents and businesses throughout the region. The address provides easy access and facilitates convenient service visits. Contacting them is straightforward through their phone number, 8028882611, or by exploring their comprehensive website, bournesenergy.com. The website offers detailed information about their services, current promotions, and contact forms for convenient inquiries.

Recommended Information for Prospective Clients

Individuals seeking reliable heating and cooling services should consider Bourne’s Energy. Here’s a breakdown of important information to help them make an informed decision:

• Services Offered: Heating, Air Conditioning, Heating Equipment Sales, Heating Oil, Propane, HVAC Maintenance and Repair.
• Service Area: Primarily Morrisville, VT, and surrounding areas.
• Customer Reviews: 4.1/5 stars (based on 30 Google My Business reviews).
• Accessibility: Wheelchair-accessible entrance and parking lot.
• Contact Information: Phone: 8028882611, Website: bournesenergy.com
• Hours of Operation: (Consult website for current hours)

In conclusion, Bourne’s Energy presents itself as a dependable and customer-focused provider of energy solutions. Their extensive services, commitment to accessibility, and positive customer reviews make them a valuable resource for homeowners and businesses in the area.

👍 Reviews of Bourne's Energy

Snoshu W.

1/5

The worst. We bought a house three years ago and the owners (of course) LIED about our heating system and it failed within weeks of moving in. Bourne shows up, causes a massive CO2 release that causes us to evacuate everyone, alarms blaring, in DECEMBER. Bourne refuses to acknowledge the leak, then tells us they can fix the boiler, (they cannot). Charges us 1500 for the aggravation and refuses to release the tank access to Suburban--and, (wait for it) then proceeds to write a letter accusing ME of harassing THEM because of the danger they exposed my entire family to. Incredible. We paid them and did not look back.
Infuriating. DO NOT DO BUSINESS WITH THIS COMPANY.

David H.

5/5

Excellent service and installation process. They are big, but consistently deliver with great communication and programs.

Jeff C.

5/5

We have been customers of Bourne's for 24 years for our home and farm and have always been happy with their customer service and communication. This past spring we had a 400k btu propane heater we use to dehydrate herb crops malfunction. Bourne's service crew came and diagnosed the problem which led to the discovery of a cracked heat exchanger. Their service manager Skip Carlson worked hard communicating with the manufacturer and distributor to get us a warrantee replacement on the heat exchanger even though we bought the heater through a greenhouse supply company six years prior. Without warrantee the repair would have cost us over $6,000 for the heat exchanger and labor to replace. Exceptional customer service and communications all around!

kim B.

5/5

When the power was out for four days and not expected back any time soon we were concerned about running out of propane over the holiday weekend at 2 locations and conserved as much as we could. We checked the levels Monday AM and were close to 30% left. A call to Bournes at 800AM and a truck in the driveway by 10AM! Excellent customer service and communication. This along with assistance on the coordination of maintenance of the generator gives Bournes a five star review

Corey H.

5/5

I've been a Bourne's customer for just over 2 years in Milton, VT. My husband and I had a Rinnai Heater installed in one of our buildings and it works great! We've always received great customer service, great prices, and our automatic delivery never misses a beat. I often forget about the need to check for fuel because they take such good care of us.

gosselinmb

2/5

Bourne's will do anything yo want as long as you are willing to pay higher fuel prices that with other company's. We have been with Bourn'es for 7 years when we purchased our business. Since then we had Bourne's install 2 new high end boilers for heat, a gas fireplace, all new toilets were installed in our guest rooms. Last winter they installed an $8,000 hot water system. We have used bone's for all of our heating and plumbing issues for seven years. Besides that we have 7 years worth of oil and propane contracts.
This year the oil contract is $0.30 more per gallon than there competitors which is approximately $1,250.00 for the year. When they informed me they could not compete they told me they would no longer service my boilers even thou we have an appointment already set up for just a few days from now. I guess this is there way of telling me where to go after several years of business and approximately $200,000 worth of business I gave to them over the course of 7 years.

My advise is shop around, don't get shafted.

Jay H.

5/5

I have had, and worked with many fuel companies over my years as an electrician. Bourne's Energy is who my whole family uses and depends on for our propane and oil. They are also who I recommend to all of my customers. They have earned that many times over.

Jacklyn S.

5/5

We had Bourne's for 18 years we had our business and they were awesome! Customer service was great as was their service department and the drivers were courteous and friendly! I would highly recommend them.