All Purpose Storage - Bennington, Vermont

Seana F.

Easy access, clean space, fairly priced. Initial rental/ move out process is very easy. Iris was very professional and did her job promptly. I used this service for nearly a year with no issues. Customer service was always helpful with any issue I had.

Penny T.

They were very helpful and answered all my questions. Also, on site it let's you pick a date for payment, the kind lady told me they will charge a late fee if not paid by the 5th of month. This lady went in and changed so payments are taken out on the 3rd automatically. Very appreciated of her service. Thank you

Joseph W.

Zero problems with the facilities or the company itself. Had a wonderful interaction with Julia today to setup a second unit to facilitate our move to the area, could not have asked for a better experience! Highly recommend this company.

Kelly Z.

The woman I spoke to was pleasant, patient and did a great job of walking me through the steps on my phone to complete the sign up and payment of a storage unit. Highly recommend All-Purpose Storage.

Joely L.

Nor helped us rent a storage unit quickly and easily. She was very patient and professional. Thanks Nor! We have to rent a unit again this summer and will go back to All Purpose.

Brock J.

I received a fee of 85$ for sleeping in my unit and electrical charge the day before my auto pay was to come out. I stopped the auto pay and have spent 3 days trying rectify the bogus charge. Every attempt at communication has been futile and I have been given several different reasons as to why I have the charge. I have tried explaining that the cameras, which I now question functionality, point directly at my unit and would prove that none of supposed activities have occurred. At the moment, it feels very much like a scam based on APS response from the “management team”. I will keep updating the review and give a higher rating if resolved.

For now, be aware that illegitimate charges are being added without any explanation.

I added photos of my units surrounding area where they say I plugged in an electrical cord while I was sleeping. Supposedly maintenance had to pick it up. You can see in the photos that there are no outlets… There are no outlets inside the units as well.

I have also tried to access the pay online feature through mobile and desktop browser to pay my monthly rental fee. For two days neither have worked.

UPDATE***
I have contacted the number provided by the owner in this Google response. Once againI was connected to someone who had no ability to help and told the “management team” will be contacting me. This will be five days of me reaching out with no response from management. The story on why I was charged has now changed 4 different times

Final update*

They finally dropped the bogus charge and late fees from not being able to pay. They told my wife they confirmed that they had the wrong renter. They then proceeded to tell me if they catch me doing these activities again they would evict me without notice… this company is an absolute joke. I have now moved out of the unit, confirmed the move out with APS and today I was sent an email with a bill for December. This place is total chaos and I highly recommend finding another storage facility.

Gary R.

Irah was exceptionally helpful today. She walked me through the process and overcame my computer inabilities. Very patient.

Francis M.

Spoke with Kathlene today to resolve a few online issues and make a few payments. Twas an absolute pleasure to have someone listen to and remedy all of my concerns. She is a true asset to the business and a keeper folks.