NAPA Auto Parts - Port Richmond Auto Parts Inc - Kilmarnock, Virginia

NAPA Auto Parts - Port Richmond Auto Parts Inc: A Comprehensive Overview

NAPA Auto Parts – Port Richmond Auto Parts Inc. is a reputable automotive parts retailer located in Kilmarnock, Virginia. Situated at 340 N Main St, Kilmarnock, VA 22482, this establishment has become a trusted resource for vehicle owners and mechanics alike. The store operates under the well-known NAPA Auto Parts brand, recognized nationally for its extensive inventory and commitment to customer service. 8044353121 is the phone number for direct contact, and visitors can access their website at napaonline.com for product information and store hours.

Specialties and Services

While a precise list of specialties isn’t explicitly detailed publicly, NAPA Auto Parts – Port Richmond Auto Parts Inc. offers a broad range of automotive supplies and services. The store caters to a diverse clientele, encompassing everyday vehicle maintenance needs to more specialized repairs. They stock a significant inventory of auto parts, filters, fluids, batteries, and accessories. Furthermore, the store provides convenient services such as curbside pickup, delivery, in-store pickup, and in-store shopping. A key differentiator appears to be their onsite services, suggesting capabilities beyond simply selling parts – though the specific services offered require further investigation. The business also embraces modern payment methods, accepting credit cards, debit cards, and NFC mobile payments, ensuring a seamless transaction experience for customers.

Location and Accessibility

The store’s location at 340 N Main St in Kilmarnock, Virginia, provides convenient access for residents in the surrounding area. The building is equipped with wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a commitment to inclusivity and accessibility for all patrons. The ‘Quick visit’ service further enhances convenience, allowing customers to quickly locate and purchase common items. The store’s layout and operation seem designed for efficient service, reflecting a customer-centric approach.

Customer Feedback and Reputation

NAPA Auto Parts – Port Richmond Auto Parts Inc. has garnered positive reviews from its clientele, evidenced by 52 reviews on Google My Business. The average opinion reflects a strong customer satisfaction rate, with an impressive 4.7/5 rating. Customer feedback consistently highlights the store’s knowledgeable staff and their willingness to go above and beyond to assist customers. Specifically, numerous reviews emphasize the expertise of the staff, noting their ability to diagnose vehicle issues and provide effective solutions, even when the exact part isn’t immediately available. One particularly noteworthy comment details a fast repair service where a blown hydraulic hose was replaced within minutes, showcasing remarkable efficiency. This dedication to problem-solving and personalized service appears to be a cornerstone of the store’s reputation. The speed of service and the accuracy of the parts installed are frequently cited as positive attributes. The ability to quickly source and install necessary components contributes significantly to customer satisfaction. The store is viewed as a reliable source for automotive needs, characterized by its helpfulness and dedication to customer satisfaction.

Key Features and Amenities

Here’s a summary of the key features and amenities offered by NAPA Auto Parts – Port Richmond Auto Parts Inc.:

• Extensive Inventory: A wide selection of auto parts, filters, fluids, batteries, and accessories.
• Convenient Services: Curbside pickup, delivery, in-store pickup, and in-store shopping options.
• Payment Options: Accepts credit cards, debit cards, and NFC mobile payments.
• Accessibility: Wheelchair accessible entrance and parking lot.
• Knowledgeable Staff: Reputation for providing expert advice and solutions.
• Quick Visit Service: Streamlined service for common needs.

In conclusion, NAPA Auto Parts – Port Richmond Auto Parts Inc. represents a valuable asset to the Kilmarnock community. Its combination of product availability, convenient services, and a dedicated team creates a positive and productive experience for its customers. The store’s commitment to accessibility and modern payment methods further enhances its appeal, solidifying its position as a leading automotive parts provider in the region.

👍 Reviews of NAPA Auto Parts - Port Richmond Auto Parts Inc

Danny M.

5/5

NAPA is always a good destination for vehicle parts. The knowledge of staff here is matched by none. Even if they don't have what you want they go out of their way to research the issue and offer a solution. Even if the solution does not mean a sale for them. I highly recommend this location!

Sandy C.

5/5

They greeted us as soon as we walked in. The gentleman took a look at our blown hydraulic hose, and went right to work. He made us a new hose in minutes. Awesome! We are thankful. It fit perfectly on the wood splitter.

Jim D.

5/5

Went in to pick up a few things to winterize the boat. From the time I walked in the door until I drove off I was treated like I was the only customer in the store. I needed 2- 2.5 galonsl of oil. Two gallons of RV antifreeze and some oil and fuel filters. Not only did they have the oil and antifreeze, the counter man walked them out to my car. Everything was in stock except for 1 specialty fuel filter, that was put on order and will be there Tuesday.
Excellent service, good inventory, and locally owed. Recommend them to everyone.

William A.

5/5

Great group of people who are willing to help you any way they can. Thank you always for your help and commitment to serve you as a customer. Thank you Kevin, Steve, George, and Woody. You guys keep my guys working.

Stephen S.

5/5

Good Napa. Friendly staff member checked into multiple items at my request and they had a great sale on my oil I needed.

Wil J.

5/5

Super friendly staff, very helpful. Quick turnaround on special orders. Couldn't be happier.

Ann M. V. D. H.

5/5

Just a great experience. Service was so helpful and I was able to get what I needed.

Susan B.

5/5

Great parts store very helpful and very nice make you feel like you're a family member love this parts store