JMAX Property Management - Salem, Virginia

Introduction to JMAX Property Management

JMAX Property Management is a dedicated property management company located in Salem, Virginia. Situated at 625 Florida St, Salem, VA 24153, United States, JMAX strives to provide comprehensive and reliable management services to property owners. With a strong commitment to customer satisfaction and operational efficiency, they have established themselves as a trusted partner in the local real estate market. The company’s phone number is 5403439284, and their website, jmaxpropertymanagement.com, offers detailed information about their services and team. JMAX boasts accessibility features, including a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating their commitment to inclusivity.

Services Offered

JMAX Property Management offers a wide range of services designed to streamline the management of residential and commercial properties. These services typically encompass:

• Rent Collection and Accounting: Efficient and timely rent collection processes, coupled with detailed accounting reports, ensuring property owners receive accurate and up-to-date financial information.
• Tenant Screening: Thorough tenant screening procedures, including background checks and credit reports, to identify reliable and responsible tenants.
• Property Maintenance: Proactive maintenance and repair services, addressing both routine upkeep and emergency repairs promptly and effectively. This includes coordinating with qualified contractors and vendors.
• Lease Administration: Preparation, negotiation, and enforcement of lease agreements, ensuring compliance with legal requirements and protecting the property owner’s interests.
• Eviction Services: Handling eviction proceedings when necessary, adhering to all legal procedures and minimizing disruption for the property owner.
• Property Inspections: Regular property inspections to assess the condition of the property and identify potential maintenance issues.
• Marketing and Leasing: Effective marketing strategies to attract potential tenants and facilitate the leasing process.

Location and Contact Information

The physical address of JMAX Property Management is 625 Florida St, Salem, VA 24153. They can be easily reached by phone at 5403439284. Visitors and clients are welcome to visit the office during regular business hours. The company’s website, jmaxpropertymanagement.com, serves as a central hub for information, including service details, team biographies, and contact information. The website also frequently features updates on current vacancies and property listings.

Customer Feedback and Reputation

JMAX Property Management has garnered a positive reputation within the community, evidenced by 178 reviews on Google My Business. The average opinion reflects a rating of 4/5, showcasing a high level of satisfaction among its clients. Notably, numerous reviews highlight the company's responsiveness and commitment to timely service. For instance, one client reported a prompt resolution to a mailbox lock replacement issue, emphasizing the value of their quick response and the provision of a new key even during evening hours. This demonstrates a dedication to addressing client needs efficiently and effectively. Furthermore, feedback consistently praises the professionalism and communication skills of the JMAX team. While there may be occasional feedback regarding minor procedural details, the overwhelming sentiment is one of positive experience and reliable service. The ability to quickly address urgent maintenance requests, as exemplified by the mailbox replacement, appears to be a key differentiator for JMAX. The company’s commitment to proactive communication and problem-solving contributes significantly to the positive customer experience.

Key Features and Benefits

JMAX Property Management distinguishes itself through several key features:

• Responsive Service: As highlighted by numerous reviews, JMAX prioritizes quick and efficient responses to client requests.
• Professionalism: The team is known for its professionalism and courteous service.
• Comprehensive Services: Offering a wide array of property management services under one roof.
• Local Expertise: Deep understanding of the Salem, VA real estate market.
• Transparent Communication: Maintaining open and honest communication with clients regarding all aspects of property management.

In conclusion, JMAX Property Management presents itself as a dependable and customer-focused property management solution. Their commitment to responsiveness, professionalism, and comprehensive service, coupled with a strong local presence, makes them a valuable asset for property owners seeking reliable management support. The accessibility features further demonstrate a dedication to serving a diverse clientele. The positive customer feedback strongly suggests a well-run operation dedicated to client satisfaction.

Keywords: Property Management, Real Estate, Rentals, Leasing, Maintenance

Word Count: 964

Quality Score: 8

Has HTML Tags: true

Language Used: English

👍 Reviews of JMAX Property Management

King I.

5/5

Had to get the mailbox lock replaced. They said it would be done between 6:30AM and 8:30AM the next day and they came and replaced the lock within minutes of me submitting the request and gave me the new key. It was in the evening and already dark out so a prompt and early response especially one as prompt and early as that was much appreciated.

Chris F.

5/5

I wanted to take a moment to express my gratitude for the exceptional service Searina provided during our recent rental process with JMAX Property Management. My wife and I had been searching for a home that fit our family’s needs for quite some time, and we were thrilled to discover a JMAX property in Roanoke located just a few houses away from our extended family. After touring the home, we felt confident and excited to move forward with the application process.

Having only rented from homeowners or smaller management companies in the past, I wasn’t sure what to expect from JMAX. However, the experience exceeded my expectations, thanks in large part to Searina's professionalism and attentiveness. Searina was incredibly prompt in responding to emails, which made a significant impression on me. Receiving clear and timely communication during business hours was a standout aspect of the process, and it made everything feel seamless.

Searina provided precise guidance throughout the application and approval procedures, which helped alleviate any uncertainties we had. Additionally, the information Searina shared about JMAX’s partner Rhino allowed us to save on our deposit, enabling us to allocate those funds toward other financial priorities that come with moving.

As someone with an extensive background in customer service and hospitality management, I can confidently say that Seraina's dedication and professionalism are invaluable assets to JMAX. Seraina's efforts undoubtedly contribute greatly to the company’s growth and reputation in the Roanoke Valley.

Searina Thank you again for all your help and assistance through the process.

Chelsea G.

5/5

We just moved from the Midwest to the East coast, (Kansas City to Virginia)... Searina was amazing coordinating all of our move in needs and documents and helped us to have as simple and smooth transition as possible. Extremely grateful 🙏

We have found a few necessary repairs as we settle in, and the crews and scheduling are some of the best I've had as a tenant. Fast responses and, knowledgeable and professional maintenance crew help me to feel confident we chose a good company and home for our foreseeable future.

Naomi J.

5/5

Serena was awesome to work with, very patient and punctual! Helped us secure our home quickly and we are very pleased. 🙂

Brenda P.

5/5

Searing Birch-Smith was a pleasure to work with and stayed on top of every step until all was completed. She went above and beyond. She is A great asset to your company. Thank you

isaiah G.

5/5

Searina was awesome! Communication and transparency from her is amazing if you have to rent from this agency ask for searina she will make it happen!

Clint G.

1/5

This company has been buying up single family homes in peaceful neighborhoods and turning them into Section 8 housing. In just a few months one of their properties has been raided twice by swat and now there has been a drive by shooting on this past Sunday night.

Kaylee W.

5/5

Searina was great! She helped us through all of the details on moving in and now we have our beautiful home! She responded promptly, and was very kind. I highly recommend!