Updegraff Group Realty - Rochester, New York

Nick V. H.

Working with Mark Updegraff has been one of the most rewarding experiences of my life—not just professionally but personally. Mark isn’t just a trusted real estate professional; he’s become a close friend and a constant source of guidance and encouragement for my family and me. From helping us navigate the complexities of buying our dream home to expertly managing the sale of our previous property, Mark’s expertise, integrity, and unwavering support have been invaluable.

Mark’s deep knowledge of the Rochester real estate market, combined with his strategic approach to negotiations, made the entire process seamless and stress-free. He took the time to truly understand our needs and went above and beyond to ensure we felt confident at every step. It’s rare to find someone who balances professionalism with genuine care, but Mark excels at both.

Beyond real estate, Mark has become a significant part of our lives. I’ve been blessed to have him join our Bible study, and his presence has been uplifting not just for me but for everyone in our group. His ability to approach life’s challenges with faith, humility, and wisdom has been inspiring, and I’m grateful for the support and encouragement he brings to our friendship.

Whether you’re buying, selling, or looking for expert advice on real estate investments, Mark is the person you want in your corner. His dedication to his clients and his passion for building lifelong relationships set him apart in every way. I can’t recommend Mark enough—both as a real estate professional and as a person who genuinely cares about the people he serves.

Trae L.

I’ve had the privilege of knowing Mark Updegraff for over a year, and while I haven’t purchased a home with him yet, he has gone above and beyond to help me with my real estate journey. When I approached Mark for advice on purchasing a property directly from a seller, I expected some guidance—but what I got was a masterclass in market analysis, strategy, and genuine generosity.

Mark didn’t try to insert himself into the transaction to earn a commission or fee. Instead, he selflessly offered his expertise to ensure I was making a sound investment. He provided me with a detailed market analysis and helped me craft an offer backed by solid data that I could confidently present to the seller. His insights were invaluable and gave me the edge I needed in negotiations.

As someone who has worked with Mark as a subcontractor through Updegraff Services, I’ve had the chance to get to know him personally. He’s the kind of person who truly cares about the people around him. Whether it’s helping me with my investment or just being a sounding board for my questions, Mark’s support has been incredible.

If you’re looking for someone who genuinely wants to help you succeed—whether or not he benefits financially—Mark is your guy. His professionalism, knowledge of the market, and willingness to go the extra mile make him an incredible resource and an even better person. I’m looking forward to working with him when the time is right!

Maria F.

I’ve been working with Mark Updegraff and his incredible team at Updegraff Group Realty for over a decade, and I can’t say enough about how amazing the experience has been! As someone with no background in construction, maintenance, or property management, I needed a real estate professional I could trust completely to guide me in building a successful investment portfolio—and Mark has delivered beyond my expectations.

Mark’s expertise in identifying high-cash-flow properties in up-and-coming Rochester neighborhoods has been a game-changer for my financial goals. From the moment we started, he’s provided a seamless, ‘one-stop shop’ experience that makes real estate investing stress-free. Updegraff Group doesn’t just help you buy properties—they manage every aspect, from tenant placement to bill paying, snow plowing, and maintenance. Their full-service approach allows me to focus on growing my portfolio without the headaches of day-to-day management.

The entire staff at Updegraff Group Realty is phenomenal—professional, responsive, and genuinely caring. Whether it’s a question about market trends or a last-minute request, they’re always there to assist. And working directly with Mark for acquisitions is a privilege—his knowledge of the Rochester market and his ability to spot high-potential assets are unmatched.

Thanks to Mark and his team, I’ve been able to build a thriving portfolio of investment properties. If you’re looking for a trustworthy, knowledgeable, and full-service real estate expert in Rochester, Updegraff Group Realty is the clear choice!

William V.

We worked with Mark to find an income property in the Rochester area and we were successful. Mark was professional, responsive and insightful. It has been an interesting couple of years in the Rochester real estate market and Mark helped us immensely navigate all the ups and downs. Highly recommended.

Heather Y.

TEN out of five stars!!!

Mark Updegraff quite literally found me my dream home!! To highlight the extent of this accomplishment, I must share that:

I'm a single mom, first time homebuyer, with a very modest budget, purchasing in the aggressively competitive post-pandemic market.

I'm also a salsa dancer and yoga instructor, and one of my pipe dreams was to be able to host dance & movement classes at my house.

Well... Mark found me a home in my desired area, within my budget, that *just so happened* to have an open-space addition where I now host dance parties and yoga classes!

Mark showed me dozens of properties. I had so many questions about the home buying & homeownership process, and he supported and empowered me the entire journey. No question was too naive or stupid, and there was no problem that couldn't be fixed.

He also went to bat for me when I found the property I can now enthusiastically call a *VERY* happy home to me and my girls!

I cannot more highly praise Updegraff Group Realty. I can say I am not only a highly satisfied customer, but a truly grateful friend 🙂

Cassie F.

Mark is super knowledgable in all things real estate. His team has been great to work with! If you’re looking for an agent in the Rochester area, I would highly recommend!

Shawn O.

Mark is very knowledgeable over many aspects of real estate. He provided me a tremendous amount of information when looking for an investment property. He showed me what to look for in an investment property and gave me advice on how to manage it. When I moved out of state, Mark and his team went above and beyond helping me sell both my primary residence and rental property while I was 3,000 miles away. He ensured both transactions went smooth and even managed the property with a troublesome tenant while I was gone. If you are looking for the most knowledgeable real estate professional in Rochester that goes the extra mile, Mark is your guy!

Lizzie K. V.

Mark did an amazing job throughout the entire process of helping us find and buy the best house on the market in our price range. He is extremely knowledgeable about the ins and outs of real estate, and he even knows what to look for when it comes to the structure and safety of homes, because he personally repairs and rebuilds them. We truly could not have asked for a better realtor, and if you choose Updegraff Group too, I guarantee you will feel the same.