Delridge Heights - Seattle, Washington

Dill

People slam their door at all hours of the day. The garbage area has homeless people constantly and it smells like urine. People have broken in countless times and stolen packages, lounge area tv, and scouted out peoples cars in the parking garage (that costs $150 a month to use), and even though its a no smoking building, people are constantly smoking weed. Due to their being no ac, you have to open up your patio door in order to get cool/fresh air, which quickly becomes the smell of weed getting stuck in your apartment. Property manager is practically unreachable once you sign the lease.

Michael N.

This is regarding my experience living at Delridge Heights under GPM's management.

This management company not only fails at basic amenities and security but also has the audacity to make tenants foot the bill for their own incompetence.

In addition to the month-long struggles with hot water, a non-functioning washer, and a faulty AC unit, we were also subjected to the absurdity of having no internet connectivity for an extended period. This, in itself, is an inconvenience that can disrupt daily life and work responsibilities. However, what truly takes the cake is that GPM tried to coerce tenants into paying for the installation of internet services in the new building.

Let me be clear: it is the responsibility of a competent management company to ensure that essential services, such as internet connectivity, are in place for their tenants. Expecting tenants to bear the financial burden for a service that should be provided is not only unfair but downright outrageous. Instead of taking responsibility for their failure to provide a basic utility, they shamelessly attempted to shift the cost onto the very tenants already grappling with a myriad of other issues.

The move in condition of my unit was disgusting, and embarrassing for a new build. Not having the respect to clean a unit before a tenant moves in is despicable. I had to fight to have them waive the cleaning fee, and I encourage everyone else to do the same. These people do not respect you and will nickel and dime you while doing as little work as possible.

Security is a joke at this establishment. Packages and mail regularly go missing, and it's no wonder considering there isn't a functioning camera in the package area. The lack of surveillance not only jeopardizes the safety of residents but also encourages theft and irresponsible behavior.

We had a break-in and tenants were not notified until maintenance made rounds to each unit to change the locks. This is incredibly irresponsible. Break-ins happen, especially in areas that can be sketchy at night. But not even having the respect and competence to reach out to tenants to let them know what happened, and to also let them know what they were going to do to fix it is ridiculous. I personally only knew about the break-in because I happened to go downstairs for a walk that same morning and ran into the maintenance person (Cory) who told me the story.

Attached you'll find my maintenance requests. Things are regularly breaking in this building and they will often choose to cancel requests instead of fixing it.

You'll also see a disposition letter attached. At the time of writing this, it has been 43 days or 30 business days since my move out. The legal timeframe to process my security deposit refund is 21-30 days, this information was given to me by Ashleigh Groen who has since been unresponsive to me. They still owe me my entire security deposit and I will take legal action if this isn't remedied soon. Accounting is not available at this time and GPM as a whole is generally unresponsive as well.

We had 3-4 different property managers since I moved here. I was part of the first round of tenants to live in this new build. The only person from GPM who was responsive and seemed to put effort into their work is Alycia Miller, who I understand isn't even a property manager at GPM, but a portfolio manager. Tenants were also never notified of who the POC was for management when they transitioned, making communication even messier.

Do not trust SoHye Jang, Brad Smith, Ashleigh Groen, or the building owner Don Leabo. They are all either unresponsive, unable to put you in touch with people who can help, or just your typical slimy landlord. I will not live in any property managed by GPM or any of those individuals again.

Daniel H. R.

Great building and new under new management .

Mauricio M.

New bulging, clean and great community. It changed since new management came in.

Jazmine C.

I’ve lived in this apartment complex for 7 months. Pros: rent is cheap, my apartment is cute with good appliances, public areas are kept clean, good location and transit access, and the new management company has been doing well at making improvements around the complex. Cons: the parking garage is cramped, and management has been unable to resolve an ongoing noise issue with the next door tenant.

The noise issue is especially disturbing. The occupant of the unit next to mine forcefully slams our shared wall whenever I use my kitchen, or my cat moves around in the bathroom. Management offered for me to move to a lower quality unit that didn’t meet my needs, so I declined. They then attempted to organize a conflict mediation meeting, but the other tenant refused. I am a young woman living on my own, and having a man violently pound against my wall for simply using my apartment is an untenable situation. Their current proposed solution is to eventually add soundproofing between our units, but the timeline on that is uncertain and I’ve been told to just try to ignore him in the meantime. However, I don’t believe that the level of intensity is being truly understood, nor the level of violence that is intelligible with the banging.

I otherwise enjoy most of the amenities, but being afraid to move around my apartment or cook for myself is an unlivable situation. I hope that management will be more proactive and responsive in the future because this has been ongoing for months.