Tria Apartments - Newcastle, Washington

venessa Y.

Had a great time touring Tria Apartments with David the property manager. The views of Mt. Rainer from the roof are splendid! The apartment was very clean and had a modern look.

Daniel R.

Great property from my initial perspective. Recently visited on a tour and had a great time. Units look good, the finishing inside is nice. I like the black cabinets. It looks like a very quiet community.

Melissa A.

Tria Apartments is a lovely place to live. The location is great, my apartment has ample storage and the fixtures are elegant. Maintenance is always quick to handle any issues and the leasing team, particularly Sharmila, are very helpful and responsive.

H

I never write reviews, but I must this time. Undoubtedly the worst rental experience I've ever had

After taking an in-person tour of Tira Apartment on Thursday, I was quite satisfied with what I saw. The property was ok, well-located, and the leasing officer seemed nice and even mentioned the possibility of a one-month discount ($2,000), pending approval from the manager, and will let me know in 24 hours. At that time, I didn't understand the low Google reviews.

However, the events that followed made it clear why the ratings were so poor. After the tour, communication from the leasing office ceased completely. I sent one or two emails, left a message, and called several times to inquire about the discount, hoping to proceed with my application, but received no response—just silence or bots.

Finally 48 hours after, on Saturday, the manager picked up the phone, and directly informed me that while the discount was available, I was ineligible because I didn’t apply within 24 hours of the tour. Despite this, I decided to visit the office again to discuss terms and apply. Astonishingly, the manager canceled my scheduled tour outright, stating I would never qualify for any discounts. She also mentioned that she only saw one of my emails, but then where is my response?

This series of miscommunications and unprofessional behavior, unfairly placed on their customer, was entirely unacceptable. It left me questioning the level of service one might expect after moving in.

Athul G.

Terrible office staff,
I moved out of the apartment an year back and the reason behind that was someone stole my portable ac when they delivered to the apartment. The explanation i got from the office staff that the security camera was not working on that particular day and they cannot help me. It was a 100lbs portable AC unit.
And my bad i made another shipment wrongly to this address recently (after i moved out and the browser picked up the old address). I tried to reach out to the office on phone multiple times and no response there and i visited the office by myself to see i can talk to the office staff, without even trying to help me, she was just close the door by saying we don’t have your package.
Stay away from this place .. these people are so rude.

Chris W.

This is the absolute worst building I have ever been to. The property manager advertised falsely and has been spitefully misleading as well as angry because she is not receiving a 30% rental discount. This happens when organizations hire people with much less experience that don’t belong in the positions in the first place to save money at the residents taxing expense.

Carmen B.

I have been living at Tria for about 2 years now and I have had a great experience. I love the apartment layout/design. Sharmila has been a great resource and help. If I ever have any questions and concerns, she helps me out promptly. I have also noticed that the elevators no longer go out of service as often since Sharmila has joined.

Sam S.

My partner and I just moved into Tria a week or two ago, and our experience has been lovely so far. Everything is as expected with our apartment, and our move-in experience was incredibly smooth thanks to our property manager Sharmila. All through our application and moving process, she has been very prompt and helpful. She was also incredibly patient and flexible when we ran into issues with our application documents.