Hertz Car Rental - Kenosha - 75th Street - Kenosha, Wisconsin

Ruddy P.

I recently rented a 2025 Chevy Traverse from Hertz, and I was very pleased with the experience. The service was highly professional, from the booking process to the vehicle pickup and return. The staff was courteous and efficient, ensuring a smooth and hassle-free rental.

The car was clean, well-maintained, and exactly as described in the reservation. The overall process was seamless, with clear pricing and no hidden fees. I truly appreciate the professionalism and reliability that Hertz offers.

I will definitely rent from Hertz again in the future and highly recommend their services to anyone looking for a quality car rental experience.

Tejas T.

I have been renting a car every month from Hertz Car Rental- Kenosha for the past 13 months and I couldn't be more satisfied with the service. Devin in particular has been an absolute gem. Every time I visit, Devin goes above and beyond to ensure I get the most reasonable offer and the best car available. His dedication and passion for his work are truly commendable.

He is incredibly supportive always making sure that every requirement is fulfilled. His knowledge about the cars and the rental process is impressive and he consistently provides excellent recommendations. Thanks to Devin's efforts I have never had any issues with the cars I have rented. Each vehicle has been reliable and well maintained making my rental experience smooth and hassle-free.

If you're looking for a car rental agency that offers outstanding service and a personal touch I highly recommend Hertz Car Rental - Kenosha branch. David's exception customer service makes all the difference.

Chris

The check in for the vehicle was speedy and sufficient. 1 Star for that. The communication over the phone prior to getting the vehicle regarding a pro-rated rate should I return it early that I was told I'd receive, was contradictory to the terms and conditions to the fully paid rate. This was misleading. Online you need to pay a "pay later rate" in order to receive the refund for and early return. This wasn't clear upon booking this service, hence why I asked the representative at the store. The rep had my paperwork prior regarding the fully pre-paid "pay now" rate and communicated to me when I asked if I'd get a refund if I brought the vehicle back early, he stated "YES." This is either an honest mistake or shifty in order to get my business. Minus 4 stars. In any event upon a discussion with customer service, they agreed to refund to the pro-rated rate for the actual time I used the rental , and understood the situation. Hertz made it right. 1 star added.

Let it be known you cannot return your vehicle early and get a refund unless you pay a "pay later rate" which is higher than the "pay now" rate. Again, Hertz made this right but it remains unclear as to who's best interests the in-store rep was looking for in this situation. Rating 2 stars

J J.

Reserve online and get to the place and they have no cars or suvs. Define reservation...im confused. Then he offered a 15 passenger van. A complete joke and waste of time. Glad i was local and not a traveler from out of town. I would have been stuck dealing with this place.

anthony N.

Darrell I believe was his name. If it's wrong I will correct it. Dealt with him everytime and he is a pleasure to work with. Was patient, funny and made sure I was happy with my rental.

A H.

Had to use Hertz in kenosha Wisconsin. The manager Devin of this location was awesome but the car the I rented had really bad tires.
Had to get a used tire replaced after they confirmed they would pay for 2 rear new tire to the repair facility after been waiting for 38 min on the phone they refuse to pay and wasted 3 hours waiting. Lost my money on service call that I payed $70 and used tire $60.00. If you rent from this place need to inspect car before you take it.
these people don't inspect car or do any maintenance on these cars.
never again you I rent from Kenosha Hertz

Troy V.

To be honest, was a bit nervous to rent at Hertz seeing all the negative reviews here. Luckily, my experience was great. Mgr. Devin was very courteous and moved quickly to get my rental ready. He clearly answered questions and made sure I knew details of charges, etc.

It is a small branch, so if you need a particular vehicle, probably best to call and check - the website will let you reserve anything (even if it's not onsite). Do your homework on deposits/payment as they have a few cards they don't accept and they keep a hefty deposit for others (debit).

Symphony S.

They stole almost $70 from me. Tried contacting the company and they gave me the run around! No one can tell me what the charge was for. Took the vehicle back in perfect condition and filled the tank up. Was told Corporate would be reaching out to me yet another lie.corporate would be reaching out to me yet another lie $70 is an insane amount of money to take and with no explanation. Called them on 7/26/24 still no response or explanation. Adding photos of my receipt of services and my credit card bill. Wouldn’t do business with them ever again!!