Johnson Property Management - Spokane, Washington

Mike S.

We have used JPM for several properties since 2016 and they have been great to work with. Recently we had a problem tenant and they did an amazing job removing the tenant.

Whitney S.

Saw a comment about two Johnson properties where it seems like people aren't checking the address before leaving a review. I was shocked to see all the negative comments and low star rating where the place Johnsons property literally saved me from has high stars with only complaints listed... anyways thank you Johnsons property in spokane. You saved me, brought back the peace renters deserve and have been amazing to work with. Great communication, above and beyond customer service, where your stressed they have it under control. No excessive unacceptable harassment or home checks or communications, flexible and respectful management, quick response to mantainence... I mean to this company ur more than collection of payment for a profit. I hope to stay at this rental for years to come even tho the yard was severly neglected and has taken a lot out of my pocket and time to bring back up (not their fault as i moved in during winter and it seems like the owner had crap renters before me so I chose to step up and help the owner out). Very satisfied to be back in a rental that truly feels like my own home and management trusts the process and the renters they select. Highly recommended!

Devon R.

I've lived in a property managed by this company for almost two years now. Overall, it's a nice property, decent neighborhood, etc. We did have some issues moving in (the carpet shampoo company that they hired literally did nothing and the shampoo company was so rude when I called and insisted that they had cleaned it, so that tied the management property's hands). Anyway, despite that, we haven't had any issues since. Our maintenance requests have been fulfilled quickly and Al the maintenance manager is great and super nice. The people that work in the office are nice as well, even if they can't always help me with things until my landlord calls back. Overall, it's a good house and I can tell the homeowner cares about their property.

DEAF C.

Please...if you care about your life, DO NOT use this management co. I spent 7 years on the phone out of state babysitting them every other day with one problem after another including tenants they let in who would not pay their rent. Why did I stay so long? They seemed nice, made everything appear to be my fault and I fell for that. It was when I finally fired them the problems escalated beyond comprehension. There were duplicate charges on my bill and a utility bill worth $600 I was charged for that I didn't even know about. When they set up my account they put my name on the utilities with only their address. Then they moved but did not contact the utilities co to update their new address.Months went by, me completely trusting them, unaware there was a bill and the utility co having no way of contacting me so the debt accrued. I was sent to collections and my credit ruined. When I told them I wanted them to pay the bill for their incompetence and clear this off my credit,, they told me it was not their problem and Cinderella turned into the wicked witch!! When we parted ways I asked them to transfer to me ALL pertinent utilities and paperwork. They sent nothing on this utility company! As I said; if you care about your life, go elsewhere!!!!

Katherine M.

We have been renting since October and it has been a nightmare. Our stove in the apartment was rusted and the bottom drawer was broken and we were told it was going to be fixed if not replaced before we moved in. It was not. I'm writing this review in March and after three messages and maintenance requests, it has not been fixed. The management company claims they can't even fix anything. All they do is call a "handyman". Now our kitchen sink is broken and we can use it until we get help. It has been 5 days.

Please do not rent from this management company. They do not listen, they are incredibly rude, and they leave you helpless. I'm completely disappointed and I am frustrated with how everything has turned out.

Mary M.

This is a very unreasonable company to work with. When my friend and I moved into our triplex on the South hill we paid a cleaning fee and non-refundable carpet cleaning fee even though the carpet was filthy and smelled of wet dog when we moved in. The leasing agent had aired the place out with the doors open before we got there to look at the place so we wouldn't notice. My friend and I cleaned the whole place before we moved our stuff in. We fixed up the place while we lived there including disposing of the huge black garbage bags of waste on the back patio that was left from the previous tenants/property management. We planted grass and made repairs throughout the house. I shampooed the carpet for hours and we left the place spotless only to move out and get no cleaning fee returned. We left under the impression of not getting our non-refundable carpet fee back only to find out 2 years later we somehow had an outstanding carpet cleaning fee with them and were never notified. I wouldn't recommend them to anyone. As you can see, no one else has left a decent review either.

Lorenda R.

No no. Do not use. i trusted them with three properties and all three were severely neglected. They did not check on the homes. They are simply rent collectors and do not manage the properties. I was not allowed to have photos of the conditions of my homes even when I asked for them, I was not allowed to go into the homes even when I asked to. I was not updated that the tenants were trashing the homes. One of my homes in a nice neighborhood cost me $15,000 in repairs. The property management took items from my home that were MY personal property and then they blamed me for the condition of the homes. I could go on and on with reasons why you do not want to trust you investment with this company. They have completely ripped me off and have zero concern about it what so ever. They truly do not deserve even one star. Leaving your home with a next door neighbor would have better results.

Malia

If you're looking for rentals in Spokane, WA this is the property management company for you! Leeanna (rental manager) Lisa (rental assistant) and Al (maintenance manager) have always gone above and beyond to help me in every situation. Broken toilet flusher - fixed that day. Stove not working properly - fixed that day. Late payment - resources, kindness and grace given.

Johnson Property Management is the BEST rental company in Spokane! Highly recommend!