R H Cooke & Associates, Inc., Real Estate - Spokane, Washington

Nicole H.

I needed a larger space for my family. Found a perfect space for $50 more/month than I was paying. Viewed and applied after going over their criteria. In which says if your credit score isn’t what they want yeah they can deny application or charge a larger deposit or require a few other things. I’m 51 years old, have never used credit of any kind nor had a bank account. I’m one of those unicorn people that if I can’t pay it in cash upfront I don’t need it or it can wait. I have held the same job for over ten years and have been in my current rental for ten years. They ran my credit and denied me. Since I don’t have bad credit but because I don’t exist in that land of numbers at all. I asked if they spoke to my landlord because he had given a great recommendation letter up front, asked if they had spoken to my employer, or references. I was told rudely “I’m sure it was done.” I asked if I could pay double deposit and a higher rent as security because I make well over the rental requirement of percentage and was told no they would not consider me at all because I have bad credit. Which I do not because I have no credit history. I pay all of my bills early, have a good job in construction with no gaps for over ten years with the same employer, and great rental history. I guess screw the guy with cash in hand because plastic is the new king. Checked back on this place and it is still up for rent over a month later. Hope they enjoy that empty listing. I’m enjoying my new place that I found with a different company who went above and beyond to keep me in the loop and give me all options to get me in a place.

Crysti A.

Never had such a terrible experience with a company, I applied for a place sent MULTIPLE forms of income including my bank statements which I’ve never! Been asked for before and after days of giving these people everything they asked for they falsely denied me with a FALSE credit score and saying they’re unable to verify my income because I’m self employed? And they don’t except partial bank statements? So they have to see how I spend my money? Because I sent them monthly balance and deposit statements. I’ve never been more discriminated against after being put through so many hoops, they knew they were gonna deny me before taking my money and this is why they keep having to drop prices on properties they can’t rent because they discriminate against great tenants! I take amazing care of any property I rent I work two jobs and am a full time student I’ve never been lied to and denied after fulfilling so many requests I’ve never even been asked for bank statements and so much more

Erica P.

Thoroughly impressed. I recently rented a property which is managed by R H Cooke and Associates. Just my luck I come home shortly after moving in to a flooded basement from the floor drain. I contacted RH Cooke, they had a plumber out at the house to fix the problem SAME DAY no questions asked. They are very responsive and definitely gave me peace of mind in a scary situation. Its nice to rent from people you can trust. 2 thumbs up!

Pauline R.

We recently sold our home and Mackenzie Glenn made the process so much easier than I was anticipating! Throughout the process Mackenzie kept me and my husband updated on each step and promptly answered calls, texts and emails. She had a great way of explaining the process to us and her service and professionalism was beyond compare!

Jim M.

Marcy Martin is simply the best agent we have worked with when buying a home. She made us feel like we were her only client and was available at a moment’s notice to answer all of our questions. The other thing that was truly impressive was how she had an inspector able to rearrange his schedule to meet our schedule once we had our offer accepted.
If you are looking for a real estate agent, call Marcy you won’t be disappointed.

Cynthia H.

Great agents, very helpful and knowledgeable! Come on down and talk to them before you have to buy or sell a house. The interest rates are changing soon and could make it far more affordable for everyone, so get prepared early!

wyatt G.

WORST RENTAL COMPANY IN SPOKANE!!!
If I could give lower, I would.
This is hands-down the most discriminatory rental company in Spokane, not only are each of their properties the definition of the “landlord special“ these glorified slumlords practice some of the most predatory renting practices I’ve seen in town.

Their properties are all heavily overpriced, severely rundown, and simply not cared about.

Glad to be done with them once and for all.

Becky D.

I would not rent any property that this company is managing. A tree fell on the rental home and it took them 2 months to respond!! The house was in complete disrepair and they agreed to allow me to move out after I found a great tenant to take over. They never showed for a walk through and now they are trying to charge me over $4,000!! You can't trust these people. Renter beware