Total Property Management Services Inc - Milton, Washington

LeAnn W.

Our association has been very happy working with Marie. She is always very responsive and communicates well. She always our best interests in mind.

Katrina

I wanted to recognize the outstanding service provided by Tess Coli. She was incredibly helpful in addressing a recent issue at my condo, responding promptly and ensuring everything was resolved to my satisfaction. Her professionalism and attention to detail made the process much easier for me. I appreciate her hard work and dedication! Additionally, Total Property Management has been consistently supportive and reliable, making my experience as a resident a positive one.

CARPET C. N. W. O. A. B.

I recently had the opportunity to work with Sarah at Total Property Management Services, and I can't say enough good things about my experience. From start to finish, she was incredibly helpful, friendly, and courteous. Sarah took the time to answer my questions, and address any of the concerns I had. It was a true pleasure to work with Sarah and I look forward to doing more work in the future!

Thank you, Sarah! Total Property Managment, it is always a great experience to work with your team!

Respectfully,
Samantha
Carpet Care Northwest

Jeffrey F.

Working with Sarah Paulette has been wonderful! Her attention to detail, communication and professionalism, hands down sets her apart from other individuals in this field of work. Total Property Management is lucky to have an employee like Sarah. I look forward to working with her and the team on future opportunities.

Carl J. I.

We absolutely love Sarah! It's not uncommon to get lost in communication, when working for our clients. We are amazed with how prompt, polite, and detailed Sarah has been. Can't say I've had a better experience anywhere else as a vendor! We truly appreciate her professionalism. It's rare to see a desk work as hard as a hammer!

Jeff H.

Have worked with Karla, Lynnea, and Chance for a few years now as an HOA Board President and have had a very positive experience. Professional, flexible, communicative, proactive and solution-oriented. TPM has been a good value for our needs. Would certainly recommend working with this team.

Shannon C.

I recently called to inquire about paperwork needed for my Mortgage company and was greeted with a positive attitude and a very helpful/ professional young lady. Not only did she answer my questions, but she also had the information emailed to me before we ended the call. She was very helpful, polite, and expedient.

lorie T.

Karla Valencia and her staff are Excellent! I have dealt with HOA Property Mgmt companies for 30 years. I have found their operation and execution to be stellar! No one else can compare.
1. During office hours M-F, a real person answers the phone. 2. Emails are answered within 24 hours. 3. They provide a free monthly emailed Newsletter. 4. Their staff are all experienced with 10-20 yrs in this field.
5. No question is too big or too small. 6. Also on-staff is a CPA, an accounting team, collection department, 24/7 maintenance team and a legal firm they work with in tandem. 7. They provide professional advice and updates of applicable WA laws and regulations. 8. They have a standard charge and some a la carte' extras. 8. Transparent. All pricing is listed, no hidden charges. 9. Portal for payments and information.
10. Courteous, prompt and professional at all times.
If you are an HOA, Condo, or need an Investment Prop Mgr, this is the Best Company. Karla is very knowledgeable, polite, efficient, patient, professional....so on top of everything. Outstanding Manager!!! She will earn your trust and keep it. I deeply respect her for an always pleasant attitude in a very demanding job. Thank you- so excited to be working with your company....and YOU- most of all.