KOS Management Systems - Green Bay, Wisconsin

Mathew H.

I'll start by saying I had to fight to get the apartment I got, so they did work worth me there. However, me thinking they were more respectable as a business, I did capture images of the place before we ever moved things into the apartment, things that should have been reported from prior tenant, especially since the carpets were dirty and stained, and a fireplace tile was broken, and so on. Fast forward 4 years later I was evicted for missing rent, understable, but let me get into the meat and potatoes of what really happened. First of all, the now ex-wife filed for divorce, which was followed by a shift in how the office ladies treated me when I came to the office, especially Mary. I would be called and emailed by Mary saying to make sure the exwife got all her belongings out, even though she took over 2/3 of things already. When I was served eviction papers, it was 1 day after they gave me a notice of 5 days to pay or else. Then, in front of a judge stating my case of things, Mary was given the choice to have given me more time to find a place to go, or just straight up evict me and my children... she stared me in the eyes as she said to evict me. Then came the judgment, now this is where they padded those numbers just like others have stated in their reviews. $1600 to clean the walls they had to repaint anyhow, plus the fireplace tile that was broken prior... I was charged for that. Amongst other embellished charges. I thought they were more reputable, guess I learned my lesson.

Aizee B.

Today I submitted my las pay rent. I’m moving out of state at the middle of September. I been here in Green Bay 7 years and I been living the same amount of time in one of Kos units, and I been BLESSED. Every time that I ask for repairs or have any complaints they always been available. I just want to thank all the personal at the office, and all the employees. Thanks for everything a God Blessed you all. 🤗🙏🏼

Brittany A.

I have been living here for three years and I absolutely love it. Christina, the property manager for my building is super friendly and answers all of my questions whenever I have them. She was nice enough to let me know that my puppy who has very bad separation anxiety had been barking while I was gone to work. They are always willing to work with their tenants and are super understanding. I would highly recommend the KOS apartments to anyone looking for a nice, clean, well kept place to call home. I don't plan to leave anytime soon. Would give Christina 10 stars if I could, she's simply the best. Trent the maintenance guy is also super nice and fast to respond to any maintenance requests I have. He is always down to chat when he sees tenants outside, and loves to bark back at my puppy. The best maintenance guy I've ever had when renting an apartment.

Jamie J.

Update: I will not remove my truthful review of KOS management despite its attempt to discredit me and question my character in its reply. I don't want others to experience what I did. If a business does great work, I am very complimentary at the point of purchase to not only staff, but managers.

Original Review: If I could give zero stars, I would. Do not rent from these crooks. I have rented for many years in several different cities and 3 years with KOS, where I rented for three years (purely chose then so I could keep my dog.) I have NEVER had SO MUCH of my security deposit taken for NO REASON. In fact, KOS took more from my security deposit than was taken by ALL other rental units I've rented in the last decade....yes, 10 years. Absurd! They will make up things to take out of your deposit. Also, if you rent here, expect rude messages from the office staff complaining about things constantly. Sometimes several per day. Blowing up your phone. The heat went out frequently. When I moved in, the carpet was DISGUSTING and I have no doubt they cleaned it poorly and shoved another tenant in it. All they care about his money. Rent from someone who is decent.

Sterling W.

Their property 2360 pecan st in greenbay us so poorly maintained. If you like your privacy be careful here cause you can hear neighbors on all sides. Don’t expect them to be understanding during hard times. Mary and Joyce the owner are cold hearted. They claim they follow the fair housing act. Well when I needed to resign I needed my mom to co-sign because due to Covid my credit was hurt. Rent was paid every month. They allowed my neighbors mom to co-sign because she didn’t have the credit, but they wouldn’t allow me. In process of filing a claim due to the fact they don’t treat people they don’t like the same as others. Don’t waste your money.

Sandra Y.

KOS is the best apartment in Green Bay. We left them one time to go to a more affordable and more spacious place and we regretted it so we returned. The difference was huge. Highly recommend. Even after move out, we got our full deposit returned, unlike the other crook landlords who will try to squeeze every penny.

Wes S.

Customer service is extremely unhelpful and disrespectful & the receptionists are impatient and condescending. I see others on this review site having similar problems with the KOS management itself, and how terrible they treat their renters, so I wanted to add my 1 star as well, would give zero if I could. I finally received my security deposit check 2 months after moving out after dealing with countless phone calls and bulls**t on their end. Why would I need someone else’s permission to receive my half of the check & even when that was “green lighted” it still took 3 weeks! During a pandemic when we need to stick together and help one another out... ridiculous.. I highly recommend going with anyone else for renting. save yourself the trouble in the long run.

Courtney V.

Was a nice place to live, nothing to complain about the apartments themselves. Management and staff, very unprofessional (Except Mike the maintenance man). Had a puppy while living in the apartments, that we were paying for monthly and they were aware about and they had text me during the day at work telling me my puppy was whining and they could here him outside. That was when we were kennel training him and he was still getting used to being alone. This is supposed to be a dog friendly apartment and they were texting me, complaining that my dog was whining. Not dog friendly at all. Took them a very long time to give us our security deposit back. Called multiple times about it and they said they would call me back and never did. After not living there for 3 months, and already getting our security deposit back. They then sent us a bill in the mail stating we had to pay for carpet replacement. Apparently the new tenant thought the place smelled like dog, and wanted new carpet. So they decided to make us pay for it even though dogs lived there previously with other tenants and again THIS IS SUPPOSED TO BE A DOG FRIENDLY APARTMENT. We told them we weren't paying for the carpet replacement because they had already given us our security deposit back and haven't lived there for 3 months and they threatened to take us to small claims court. I would not recommend renting from KOS Managment. Especially if you have a dog. Invest your money in a place that is actually dog friendly.