Integrity Investments Inc - Brookfield, Wisconsin

VCR G.

Lived at 3010 in South Milwaukee for about 2 years our first year was decent aside of the fights that broke out in the hallway and the constant smoke smell that was always present we got along with management however in the second year the previous property manager moved and we never where able to get ahold of the replacement manager until we moved out only just to charge us almost our full security deposit for putting paint in touch up areas then we where confronted by Kay from the management company and she was anything but a voice of reason when she refused to provide photos of damage until I informed her it was law that she had to and in order to charge us for paint the damage had to be within reason however to no prevail we gave up and decided to leave a review. So in all matters this is a slumlord management company and definitely needs to be humbled

Daniela E.

I lived in the 3010 apartments for just 2 years. Overall you get what you payed for, but management for this company has to be one of the worst. The current property manager is impossible to get in contact with and I only got in contact with him when I had already moved out. Man is very unprofessional and has no clue what he is doing. We moved in and had a exhaust fan issue within the 1st month, first they said they couldn’t fix it due to supply shortage because of COVID and then they went silent. It took over a year to get it done and wasn’t done until I contacted corporate offices angry after they upped the rent and I demanded them to come fix it. The building had floods in the basement and the hallway always had a smoke or just a musty smell. Corporate was okay for a while but at the end contacting them would be almost impossible since they don’t answer phones or check voicemails months later. They also took $300 off the deposit for first holes in the wall and then changed it when asked for proof. They wouldn’t explain how it came out to 300 and didn’t want to send proof until consistently asked. Definitely AVOID any property managed by them since many others have complained of the same stuff with maintenance and not being able to get into contact with anyone.

Justine R.

Elderly harassment by management, mold in the basement and walls, no maintenance whatsoever on the grounds tenants are asked to shovel, knock dangerous ice shards off complex, apartments are uncleanly. Walls of apartments and hallways are unpainted after numerous years of yellow tobacco stains. Heaters are falling apart in the hallways, the doors and decks are falling apart and if you address any of these unlivable conditions to management or ownership they send you 5 day notice they are corrupt, and do maintain or fix any issues and they do not do background checks they hire employee's with extensive criminal backgrounds and drug and alcohol issues, then give them access to your home with all of your belongings. If you have experienced this as well please join in a petition to hold them legally and financially responsible for any of your horrific experiences during tenancy.

First N. L. N.

FELONS NEED NOT APPLY!
I applied for a apartment in the Janesville, WI area and was denied based on a felony conviction almost 7 years ago. I recorded my call with Kay at corporate office for accountability purposes and she made me repeatedly aware that felony is not a protected class and that was her only answer to my pleas to be treated individually. integrity property management applies a blanket policy to discriminate against every felon that applies. After my conviction (fight with a family member who was destroying our family with drug addiction) I achieved a college degree and have full custody of my 2 year old child, no evictions and a 730 credit score. None of these factors were considered and instead I was told to have my attorney call corporate to verify that I have zero protections or rights to fair housing.
I would NEVER recommend anyone to rent from integrity property management!
Blanket policies are discriminatory and do nothing to help honest responsible people move on from a single bad choice.
File complaints with your local housing authority as well as the agriculture, trade and consumer protection agency when encountering these types of businesses!
I wish I could attach the recorded phone call I had with Kay as a caution to anyone in this situation.

Response to developer comment; your decision to deny housing to my son and I was based solely on the fact of conviction and not the longer list of positive examples given. Shame on your company, Kay and everyone like you! Gratefully we found even better housing then you could have provided. We are grateful we didn't rent from you!!

Amina A.

I’ve lived in their managed peoperty-Villa Rae apartments Kenosha for 6 months now and I’m appalled at their EXTREMELY poor maintenance.
The move in was fine, apartment is ok. For the price and square footage its on the cheaper end and has basic amenities covered.
We have had several issues over the months with absolutely no response from their management, forget apology, we never even get an acknowledgement. During fall we had a terrible bug infestation and our daughter was bit innumerable times by unknown bugs. On notifying the onsite manager we hoped for some bug treatment to address the problem as our daughter had to be taken to the ER but to no avail. I left voice messages personally at ALL folks at their main office, not one called me back. After 3 weeks of the issue a guy appeared and did some treatment after the cold had started and all bugs were already gone.
This is also a smoking apartment complex and as it got colder our apartment has smelt of cigarette and POT smoke constantly. On complaining to the management they told us it’s not their issue, since these aren’t smoking free apartments.
Currently our master bedroom bathroom is broke and they’re giving us the run around once again. It’s been 5 days and no one has fixed our problem despite knowing it’s broken. Having clearly told them it’s broke they refuse to send anyone over, when they did send someone he did a sloppy job and didn’t fix the problem. I’m so tired of their incompetent maintenance and tired of their extremely poor communication.
I can’t wait to leave these apartments, please find a different apartment complex, they’re awful.

Kadesha A.

We were in the apt building fire, they gave us only 10 days to move our things before they would take whatever was left. They didn't even tell me I have until June 3rd until today (May30th)! I have things that need to be professionally moved. They didn't even give me the two weeks I was promised

Jason S.

Absolutely horrible experience in the Lake Mills apartments. Our apartment flooded and no one came. I had to call the city housing inspector to harass them to finally get things done. we were promised new carpeting in March, it's almost July and nothing has been done. Our toilet was inoperable for 2 weeks. We have no blinds in our bedroom and our hillbilly, poor as dirt, fast food eating neighbors take up half of the 6 parking spots with their $200 cars and have 3 generations of people living in an apartment. How pathetic is that? The manager said every tenant complains about them constantly yet nothing is done. It's an absolute nightmare here.

Derek O.

They are just too hard to contact and always seem unavailable. It is very difficult knowing you have to wait for someone from “Intregrity Investments” to get back to you. I would say they are unprofessional. However, maybe they just try to manage too many properties