Encore Homes, Inc - Middleton, Wisconsin

Tina C.

Encore Builders and their staff (Kelsi, Mike, Chad, Kari, Pam, and all their staff) made the building process so easy. Not only are they 100% competent, but they are also so easy to work with, and everyone is incredibly receptive and friendly. When I signed my contract, they reassured me that we would close on a specific day, and we did. The workmanship on my home is excellent, and my house is beautiful. I could not be happier. I would recommend them to anyone and everyone!

Anastasia G.

I worked with Kelsi as a co-broke in a transaction. It was a pleasure from the start to finish! We had great communications while representing each of our clients’ best interests to bring it to closing!

Jessica G.

Worst experience of my life. Would rather get a colonoscopy than work with Encore. My driveway needs an off road vehicle to enter the garage. The patio looks like a toddler poured the concrete while intoxicated. And whatever LVT distributor they buy from should have a class action lawsuit because the tile looks cracked. I received a warning letter on week three of living there because I left a children’s wagon on my jacked up patio. Unbeknownst, to me that I was even apart of a homeowners association. I look forward to the day that my lawyer will be contacting them.

Autumn R.

The whole Encore team was very helpful and delightful to work with! Kelsi, especially, was very knowledgeable and willing to take the extra step for her clients. Highly Recommend!

Kathryn O.

From the date we decided to build with Encore to our final walkthrough and closing, we were treated with kindness. The Encore team was always professional and efficient in their communication with us.

Sam O.

I live in an Encore home. I will disclose that I was not the original owner but the condo is less than 2 years old.

We have nails coming through our laminate and carpeting. Our floor boards are extremely warped. The quality of the carpet and laminate is extremely cheap in my opinion. We also have paint peeling from the walls!

Our countertop in one of our bathrooms has a crack all the way through the granite and they filled it with epoxy but I still feel the crack. Curtis had verbally told me if the epoxy didn’t work, they would replace the countertop. I reached out because the crack was clearly still there and he said it’s up to code and they will not replace our countertop. The contractor that they hired even told me that this stress fracture happens during installation.

Joel D.

A very disreputable company.

At the last minute, after 5 months of construction we received a letter breaking the contract.

Also the townhome was going to be finished 30 days prior to the close and they refused to let us do the walk through earlier then the morning of the close.

Rachael S.

Editing to add- I posted this review on Facebook and then they blocked me…
I would not recommend Encore to my worst enemy. The quality is not good. The after-sale service is terrible. Cari and her entire team are some of the most condescending, unprofessional people I have ever encountered. Their go-to response for any issues is that it’s “up to code” even without actually looking at the issue with their own eyes and if disagree, you’re told lawyer up. If you’re considering buying an Encore home, don’t. There are far better options out there. Especially in the new Terravessa neighborhood.