Herman Boswell Property Management - Arlington, Texas

Nate A.

I moved into a place found it infested with German roaches. I was told by the leasing agent that since I work in pest control it’s something I can take of. Was then told by said property manager that if I would have ran the dishwasher it would have solved the roach problem. Definitely will not be renting from this company ever again. The lack of professionalism in this office is absurd. Be aware they will not disclose that places are infested with roaches.

tiffany F.

I came across this place back in January of 2023. I was looking for a place to stay. And I have to say SHERI SWAINE is the best!!!! She found my condo for me. She stayed in my price range when looking for rent options. She was very attentive and even kept me updated on how the whole process was going. I've been in my place since February 3 of 2023, and I just renewed my lease for another year. Sheri is so good that here recently I reach out to her to help aid in finding my daughter a place to live. And once again, Sheri never failed. She is truly a awesome worker, and Herman Boswell should be honored to have a woman of her statue working there!!!

charlie B.

When I was 16, my father rented a house from Herman Boswell and when I was in my 40s I got to work for the man at his house and some of these others that he owned and now I’m living in one thanks to the folks that are running his business now he’s been long gone, but I love him

Fred P.

Charlotte was very great and helpful doing a stressful time. Great property management company

Rebecca A.

Professional, knowledgeable, and a great experience assisting my clients lease with HBPM. Their application process is straight-forward, includes no minimum credit score requirement unlike many other management companies, and we were kept up to date all throughout the process. Truly a great team and a great experience coming from an outside agent's perspective!

Dayne W.

I lived in a duplex managed by Herman Boswell. All maintenance was handled quickly and efficiently. Mark was my property manager (after a couple of others) and was great to work with. He showed appreciation that I left my unit in great shape and was very quick to return my deposit without issue. I would definitely rent from them again.

Latoya S.

I called them today 04/22/2021 about one of their properties. I felt from the beginning of the conversation this company wasn’t for me. I felt like every answer I gave Lisa was finding ways to not approve me for the rental house. I wasn’t finish talking and she was trying to rush off the phone like I was bothering her. I don’t like to give my hard earned money to rude disrespectful discriminative companies. I feel sorry for the home owner of that house. Good luck!!

Fairmont V. H.

If I could give zero stars I would. I am a home owner and have been with these guys for more than 3 years. This year they did not get the renters to sign a lease Agreement...and the renters moved out mid-year. Of course they never told me the renters didn't sign an agreement.

When the renters moved out there was considerable damage to the home and Charlotte Anderson and Sheri Swaine were extremely prejudice against me. They basically called me a liar saying the damage I reported didn't exist. They NEVER asked for my photos.

Charlotte who is Sheri's manager yelled at me on the phone and then hung up on me. A despicable display of customer service.

Then, because I stood up for myself and what I believe is the right thing, they dropped me as a client without notice.

I am disgusted by the way that I was treated by this company. I paid them monthly for a service. The service delivered was never stellar. The customer service was always mediocre.

I highly recommend avoiding this company at any cost.

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UPDATE 10/10/14
So today I met with Mr. Boswell and the office manager Gayle, presumably to resolve our dispute. Again I felt that I was met with extreme prejudice. They both were dismissive of my position and said I had unrealistic expectations. Ultimately Mr. Boswell ended up slamming his had on his desk and yelling at me. He then threatened me with a defamation suit and said I would be hearing from his lawyer.

Mr. Boswell mentioned that Sheri wasn't responsible for telling me the renters didn't sign an agreement.....it wasn't part of what I was paying for.

Please....avoid this abuse by choosing a different prop mgmt company.

I am so distraught by this experience....I may need to counter sue for emotional distress.