Woodbridge Townhomes Apartments - Arlington, Texas

Tony W.

Moved a month December 2024 ago People talk about management but I think they were great. They didn't ask much to move here. Just my job verification and stuff. No major credit checks and stuff seemed like they were tryna hurry and move people in lol 75 app fee pretty crazy for the easy move in but eh I'm in. But moved in 3 days.

Nicole

We loving our new place and the property is very quite at night and we love the property and the manager(Serenity) is very helpful and I what to take the time out and say thank you for give me and my family the opportunity to call Woodbridge home and her customer service is amazing keep up the good work ma'am

Alexis T.

Janky as hell. Trying to force me in a unit I never seen and I made it clear I wanted to see the actual unit before hand, never did, just kept getting text asking when I was picking up keys. Communication is little to none during application process, I pushed my move in back from 8/9 to 8/15 they never sent a new lease cause they went ahead and moved me in their system with the 8/9 lease trying to pressure me into picking up keys without showing me my exact unit. Now trying to charge me $500 since I canceled, for their loss. You can find better space with better assistance in find you a new home

Mayra A.

I have lived here for 6 years, but the last 6 months have been HORRIBLE! I can’t wait to get out of this lease!
1. A busted pipe is causing mold and neither the busted pipe or the mold has been handled. The busted pipe leads to the backyard and is running so much water that is stays muddy and doesn’t dry in this Texas heat. There are plumbing issues with other apartments in our building. During the past 2 winter storms pipes from other apartments have busted and we were left without water for days while they fixed the issue.
2. On the second floor, we have a literal whole in our roof and they will not come to fix it. About 3 months ago, the roof fell on us in our bed while we were sleeping. Full of old insulation and pieces of the roof. I had to clean everything and it ruined our bed. Maintenance was quick to resolve the issue they patched everything and we thought they fixed the roof. I was so wrong, now when it rains water leaks on our bed and it is causing mold in the ceiling. They said they can’t do anything about it because it’s exterior damage and they need the property owners approval. What?
3. AC goes out all the time, maintenance told us they are old and need to be replaced. But has it, no. Once it actually caught on fire because they left something (not sure what, a wire?) out in the open days later it rained and made it spark. We were lucky that a neighbor was walking by and heard it.
4. We have had about 5-6 squirrels fall down the chimney since we started living here. It’s only been this past year that none have fell through, not sure if it’s because they finally fixed the issue or enough squirrels have learned their lesson.
5. No one answers the phone or no one is ever in the office. This has gotten worse over the past year.

I really enjoy the space, layout, and location of the apartments. I lived here for 6 years. These are the only reasons they might deserve the one star. However, that doesn’t take away the mold, busted pipes, decaying roof and fences. Since we have lived here there have been 3 different property management companies that have taken over. Most of the issues have been manageable but the apartments are old and were not kept up at all, they are literally falling apart. I can’t wait to get out.

Selena M.

Where to start. Firstly, DO NOT believe the recent ‘5 star’ reviews. They are fake and are only trying to help the complex’s poor image and management. Secondly, these apartments are so bad that my husband and I haven’t lived in our unit for the past 2 months. We started experiencing health problems from the mold in the apartment. That combined with the roach infestation made living there unbearable. We submitted maintenance requests and still received no help. Once the complex was under new management we submitted another maintenance request and still nothing was done. We literally have had to pay 2 different rents just to live comfortably and in a healthy environment. We submitted our 60 day notice to NOT renew our lease and yet, they have us marked to pay another full month! Our lease ends in less than a week and we have not been able to get ahold of management. Nobody at the front desk answers or calls back after I leave a message. POOR COMMUNICATION. POOR MANAGEMENT. AVOID THIS PLACE OR YOU WILL REGRET STAYING THERE.

Natori M.

The leasing agent they have working in there definitely needs to be fired. For one I applied to an apartment two weeks ago and put my move in date for today 12/15. No one never called to tell me the app was approved. I went to the apartment complex today at 12:30 and no one was there, they had the will return sign on the door. So I wait in the car for about 15 minutes and the whole time the leasing agent is literally parked in the car next to me with two dudes then she finally get out the car and go in the office once she see me waiting. When I go in to talk to her I tell her I received an email saying the app was approved and needed to move in today (which was on the app) then she proceed to tell me I wouldn’t be able to move in until next week and on top of that she told me if I moved in next week I would have to pay Januarys rent as well b/c they don’t trust new residents to pay their rent on time which confused me b/c that is my first time ever hearing of that and I’m pretty sure thats no where in the leasing contract. How are you going to try to charge me for a month that’s not here yet.. I should have known better though cause I had a friend who lived there and she told me the leasing agent has a very nasty attitude, they never fix anything when placing a work order and it’s overall unprofessional and not how you do business. Would not recommend!

LaLandra ?. V.

After wasting my mo ye on other trash apartments. This is the best I am so happy that I FINALLY found a great place. Look just like the model. I feel you get what your money pays for. Also thank you so much for Delisha she’s amazing. Best Leasing manager I’ve ever met. Love people that be real and not fake. So thankful she had my best interest. I really look forward to staying here a while.

Bianca B.

They don’t fix stuff please don’t move here if that is something important to you. But if you have the money and just looking for somewhere to live. Getting the keys wasn’t hard but they’re unprofessional when it comes to how we even got the apartment. Iv been here 2 months and won’t be renewing the lease