Spaulding Group - Stoughton, Wisconsin

Anne S.

Very disappointing experience with Spaulding. From the very beginning, it was clear that their priority was not the tenants, but rather their bottom line. They consistently displayed a lack of urgency when issues arose, and it often felt like getting anything done was a huge hassle.

Whenever maintenance was needed or there were concerns about the property, I had to follow up multiple times before seeing any action. Their responses were either delayed or completely dismissive, showing little regard for the inconvenience it caused. Maintenance personnel seemed genuine and eager to help, but they often left the company before any follow up occurred. The high turnover was likely due to poor management from the top down.

What stood out most was their utter lack of respect for tenants. It was clear they were more focused on managing the property from a business standpoint than ensuring a positive living experience for those paying rent. I would not recommend a Spaulding property to anyone who values their time, comfort, or being treated with the basic decency.

Amy S.

Jenn has been very easy to work with. She showed me multiple properties, so I could find exactly what we were looking for. Communication has been quick. The properties I saw were all beautifully updated and clean. Looking forward to moving day.

Michael B.

Getting in touch with this company is like pulling teeth, and when we finally did get in touch with them they are refusing to do a final walk through to evaluate our deposit. If you are considering one of Spaulding groups properties just be aware that they will do everything they can to avoid talking to their tenants when the tenant has an issue. It shouldn't be legal to buy as many properties as they have and only have a bare bones staff.

Jake O.

Truly an awful experience being the tenant of the Spaulding Group. Venture Capitalist Company that buys out existing units then proceeds to bleed their tenants dry and remove any soul the previous building and culture had.

I would recommend living anywhere else other than a Spaulding Group building. The fact they are going to most likely reply to this with some insincere lies nearly makes me sick, you can't have a soul and work for Spaulding at the same time.

If you care about yourself or any loved ones. Do NOT let them live at a Spaulding Group property.

Joshua N.

EDIT: Yeah I can tell how committed you are to fair housing practices considering your absolutely abysmal reputation. It seems I'm not the first person you've done this to, and I'm certain if you had your way I wouldn't be the last. You can't even manage your staff, let alone your properties.

Even your response to my review was trash. "Good luck in future endeavors." Not since you absolutely destroyed me over nothing more than your inability to fulfill your obligation to communicate with your tenants.

It's fine. We can hash it out in court. See you there. Good thing you're raising rent on everyone. You'll need the extra.

Wow. Look at all these terrible reviews. Can't say I'm surprised. After a year in their Signature 23 building in Janesville, they did me dirty on the last month of my lease. After having been assured by their staff that being a couple weeks late on rent would not result in an eviction, imagine my surprise when I get to my door to find a vacate notice on it. I subsequently called them repeatedly to clear up the issue to which I received no response. Multiple times a day, multiple voicemails. Even emails. Nothing. Absolutely zero communication. I wasn't even served papers for a court date to be able to represent myself. The best part? The only actual money I owe them is for their legal fees because they got their money.

I will be pursuing legal action. After some months of organization and consulting with lawyers, I'm confident I have a good case. Many other tenants likely do as well. But I'm sure the company will be fine, since they keep raising everyone's rent.

Mark H. N.

This is the worst apartment company I have ever rented from. 8 months here. They force you to make payments using an app that you have to download from the App Store. Good luck logging into the App. The app rarely works and charges $40 to make a payment. So any rent you pay, add $40 on top of it. The app won’t work for many days at a time so you better add $75 late fee to your rent as well. They don’t accept cash, credit, check, money orders, or cashier checks. They keep the office doors locked so you can’t speak to anyone. They say there is someone in charge, but I think she is on a permanent vacation because she has never returned a phone call or email in 8 months. However, The employees in Elkhorn are nice and helpful.

Aislin K.

I have stayed here for a year and I just wanna appreciate the ones who I noticed the most and helped out whenever it was needed. The older maintenance man who I always forget to ask his name has always been present in helping all the residents and he really helped me when it was needed, I hope he knows how much he’s appreciate and everyone sees the hard work he does. Michelle is an angel, she is such a hard worker and she’s amazing at what she does! Everyone on the property from the people I’ve met all really appreciate her and what she does for all of the residents. The time I was here I really enjoyed it, my apartment was perfect and I wish I had to money to stay. It’s a beautiful property, The lawn care company that they have come out does an amazing job.
I appreciated how easy it was for me to make rent payments and easily make a request if it was needed for help. Besides having minor issues with certain neighbors and hearing everything people do in the hallways that was really the only issues I had but was outside of their hands. The employees that i personally spoke with always helped me that were present at the property.
Not sure what the women name was the one time I locked myself out of my apartment, not the whole building but she had told me I needed to pay $150 for a lock out fee when I was still in the building but the older gentleman whose the maintenance guy easily helped me open my door back up so I really appreciated him. But I just wanted to put that in for future times people call. I was really upset I was being told to pay $150 when really it was easy for her to call him and ask if he could just open my door for me. But other than that my experience here was great and I hope anyone who’s helped me while I stayed here knows they are amazing at their job and I will miss seeing them.

nancy T.

Don't rent from these people. They add charges to your online account and refuse to take them off when you prove you did not owe them. E-mails to the Elkhorn office go unanswered and even a letter to the corporate office and I didn't get a response. I'm glad I moved out of their property, after they raised my rent almost $500 a month in one year. And no improvements either. Old carpeting and appliances, peeling paint on the exterior and porches in poor condition.