Columbia Bank - Junction City, Oregon

Columbia Bank

Columbia Bank, located at 285 W 6th Ave, Junction City, OR 97448, United States, is a prominent financial institution that offers a wide range of banking services to its clients. The bank is committed to providing personalized service and expert guidance to help customers achieve their financial goals.

Banking Services

Columbia Bank specializes in Banking, Business banking services, and acts as a Loan agency. They offer a variety of services including checking and savings accounts, business loans, personal loans, mortgages, and wealth management services. The bank's team of experienced professionals is dedicated to understanding each client's unique financial situation and providing tailored solutions.

Branch Accessibility

The Junction City branch of Columbia Bank is designed with accessibility in mind. It features a Wheelchair-accessible entrance and a Wheelchair-accessible car park to ensure that all customers can access the bank's services with ease. Additionally, the branch offers a Drive-through facility for customers who prefer to conduct their banking transactions from their vehicles.

Online Presence

Columbia Bank maintains an active online presence to provide customers with convenient and efficient banking services. The bank's website, accessible at locations.umpquabank.com, allows customers to manage their accounts, pay bills, transfer funds, and apply for loans online. The website also provides valuable financial resources and tools to help customers make informed financial decisions.

Customer Reviews

Columbia Bank has received 14 reviews on Google My Business, with an average rating of 2.6 out of 5. While some customers have expressed dissatisfaction with certain aspects of the bank's services, others have praised the bank's staff for their professionalism and helpfulness. One customer commented, "Went in to take care of accounts that another branch didn't know how to do. Joseph E was knowledgeable and kind. He quickly took care of what I needed efficiently and professionally while being personable."

Such reviews highlight the importance of personalized service and expert guidance that Columbia Bank strives to provide to its customers. Despite the mixed reviews, the bank's commitment to customer satisfaction is evident in its range of services and accessibility features.

In conclusion, Columbia Bank is a comprehensive financial institution that offers a wide range of banking services to its customers. With its convenient location, accessibility features, and online banking services, the bank caters to the diverse needs of its customers. While there may be room for improvement based on customer reviews, the bank's commitment to personalized service and expert guidance sets it apart in the competitive banking industry.

👍 Reviews of Columbia Bank

Joseph G.

1/5

I do not like this bank now that it is Columbia bank it was a much better bank before. They like to mess with your account A LOT. Moving banks asap. Ok call for what to let upper management know about what they are doing lol they already know hens me moving banks ASAP lollollol...

Michaella B.

5/5

Went in to take care of accounts that another branch didn't know how to do. Joseph E was knowledgeable and kind. He quickly took care of what I needed efficiently and professionally while being personable.

XOXO

1/5

I honestly and sincerely think that this bank deserves less than one star because they do not have the category and type of people they need to work based on their role, as people they are a disgusting person for treating clients very badly, especially a woman who has her She has black hair and is brunette, she looks a little Latin, but I honestly don't think she is. She behaved in a horrendous and very racist way. The truth is, I wouldn't recommend this bank. It's better to go to the US Bank, which is almost next to them. They don't even treat you well. They don't. comparison here!! Better not waste your time here on Umpqua Bank.

Christie G.

1/5

These people are horrible and they lie BIG TIME. I received an inheritance check from my grandparents and they rejected it because my last name was different on the check. Okay my bad, they told me how to fix it which I DID but they froze my account and I’m under investigation for fraud even though there was absolutely 100% ZERO FRAUD. I got another check in the correct name and they refused it even AFTER I did what I was told. They were rude, treated me like a fool and wasted a ton of my time. My rent check was returned and I’m in trouble now because of THEM. Don’t go here EVER! They will screw you over without thinking twice about it

Shannon H.

5/5

I recently visited this branch on two occasions and was assisted by Cory. He was very friendly and helped with a couple of changes to me and my husband's accounts. We greatly appreciated his knowledge and helpful attitude.
Thanks Cory!

Hans S. D.

1/5

Went in with an elderly friend to assist her with her banking. We are under quarantine and although not one other person in bank, we were left standing and exposed to virus while a twenty something girl sat at her desk, yapping on the phone and ignoring us. My friend had made an appt with her earlier to meet, despite this girls comprehensive lunch schedule, so was surprised to be left standing for so long and exposed for unnecessary amount of time. When the bank worker finally got off phone, she proceeded to shuffle papers for another full 5 minutes while we stood about 8 feet from her desk. I have to assume this was some minimum wage worker power play? When she FINALLY gave us her attention, she was rude, very condescending and scolded my elderly friend from giving her debit card to dish satellite! What is your debit card for if not to use? She actually threatened her, told her she would help her today but if she continued to use her card, there would be charges. Transaction was so rude, condescending and out of line I will recommend my small town neighbors to take their money elsewhere.

Betty M.

1/5

Just had another bad experience with Umpqua Bank, for me, they are hitting about 100% in their efforts to make no effort in helping you, Or even being friendly and bordering on surly.

Rajan S.

5/5

Umpqua bank in all is great. This branch is one of the best in the company.