Andorra Apartments - Camarillo, California

Christina L.

The property is professionally managed and they are amazing to their residents. We have friends that left our current property and moved there so we took a tour. We fell in love with the staff and the size of the apartments. It’s great to see how much management cares for the community and the resident events are a huge perk of living at Andorra!

Tatianna G.

I’m loving the place so far! Quiet, updated appliances and amenities, clean, pet friendly! They have food trucks come every week and the apartments are wonderful. I had a great run on the treadmill last night!

Kc S.

My friends car got broken into last night. This is ridiculous. Why pay so much money if there’s no cameras on the property or property security? And the pools have been out of service for about two months now! What a disgrace. Why is everything always broken? There’s always something broken at the dog park. The side fences are always broken and never working with our key cards.

Lo J.

We are a military couple with a 2 year old. No parties, music, etc... we're typically really quiet. We were harassed by our neighbor constantly for months. She would call security on us between 6-8pm for our crying toddler. The last straw was when that neighbor tried to open our door and enter our home!! We ended up calling the police, as that's illegal. In total, we had about 4 or 5 visits from security, and we told the rental agents about each and every time she called. The most they would say is that they had to give her enough warnings before anything could be done. My husband was about to deploy, and I didn't feel safe with Karen next door, so we moved to base.

Andorra sends us a $900 bill AFTER taking our $400 deposit. The pictures of the apartment they sent are pristine. They didn't show up for the final walk through, and at pre-inspection prior to move-out... the maintenance guy said everything was great. So we were beyond surprised when they had already moved new tenants in, but we had a bill for $900 extreme damages. I wrote them back to ask what in the *bleep*?! They never wrote back, so I thought they dropped it. We just got a creditor letter in the mail. This is 10 MONTHS after we left. See you in court, Andorra!

DO NOT MOVE HERE!! It looks like they're charging everyone outrageous fees for move out, check the previous reviews.

Lynn S.

Our son and daughter in law live at Andorra Apartments. We love visiting them and walking throughout the beautiful common areas. The playfields are great for exercise and dog walking. Their apartment overlooks the pool and the view is wonderful.

I came across some bad reviews and they haven’t encountered any issues there. Just thought I would share a really nice experience.

Thomas B.

We have lived here for 2 years and got a lease renewal for our 3rd year with another increase despite them renting new units of the same design at a rate near the rent of our first year. Very disappointing that they value new residents over their current ones who pay on time. We will be exploring our other options.

Be aware that they will attempt to raise your rent annually even if they are renting new units cheaper because they know you do not want to move.

Nikki H.

DO NOT RENT HERE!!

BEWARE- OUTLANDISH MOVE-OUT COSTS
Maintenance team said our place was in excellent condition and thanked us yet we receive a bill for $670 on top of them using our entire $400 deposit (standard cleaning $165, carpet cleaning $295, painting $750). The place was in great condition upon move-out and we have pics to prove it.

This was a great place when we first moved in but in less than a year the complex was sold to another company and quickly went downhill. It used to be owned by Brookfield Properties but is now MG Properties. STAY AWAY FROM HERE AT ALL COSTS. First, they required us to put in a 60-day notice to move out, which we have found out is illegal in the state of California. Even though we never planned on staying another year, the renewal notice stated that rent would increase 7.9% and that percentage was for a 15 month lease. When we had our preliminary 2-week move out inspection they told us this is one of the cleanest units they’ve ever seen BUT said we would be responsible for standard cleaning fee, carpet cleaning, and painting. We tried to get in touch with the manager to see what these costs were going to look like but Darlene never reached out.

Also, good luck trying to get ahold of the office because they never answer the phone for tenants. They are constantly understaffed despite the company just buying the property. Everyone in the office is incompetent. They even only have 3 maintenance people for over 400 units, which is absolutely insane.

Other issues:
They have serious sewage issues- every week the toilet’s water will go out of the toilet and a strong sewage smell will seep out for hours. They claim this is from ongoing nearby construction but that’s really no excuse for it going on this long. And now even MG properties requires tenants to have sewage insurance added on to tenants renters insurance.. so they are well aware of a bigger sewage issue.

STAY AWAY FROM THIS PLACE AND FROM ANY PROPERTY OWNED BY MG PROPERTIES

Nikki Q.

In the process of moving from overseas to the Ventura County area as the Naval Base is where I would work at.

I originally spoke to Nana who was so nice and helpful over the phone. She understood that I couldn't see the place in person. She mentioned that Andorra Agents can do a virtual call (FT) to show the apartment to me. We scheduled the appointment for 3pm CA time.

Around the time 3pm hits, I call the office as the confirmation emails and texts I was receiving was for in-person tours. I called 3 times and left a voicemail because I didn't want to miss my appointment - no answer. Finally on the 4th time, an agent named Rochelle answered with the worst customer service - her tone sounded like I had been bothering her. Still.. I remained calm and nice.

I told her that Nana had scheduled a virtual 3pm tour and the phone went silent, and I thought we got disconnected.. she then said "I was chewing my food." She proceeded to tell me she can't do the tour she's too busy.

I understand in moments, life does happen. But for someone looking to give money for a place of living... the "too busy" attitude I was receiving plus the "I can just send you a video, it's the same" frustrated me.... as I TOO, took time out of my day to do this tour. Mind you, I'm a whole day ahead of the CA timezone. It was about 9am (the next day) for me and I took time off of work to do a virtual tour.

Also, I never received any videos or emails of the space that was offered to me after our conversation. I thought the first call I had with this apartment went so well. Nana was so nice - but Rochelle Just a bad experience overall. I hoping she doesn't treat the residents this way.