Aqua Vacations & Sales Group - Gulf Shores, Alabama

Address: 117 Cove Ave, Gulf Shores, AL 36542.
Phone: 2519484427.
Website: aquavacationsgulfcoast.com.
Specialties: Vacation home rental agency, Property maintenance, Property management company, Real estate agent.
Other points of interest: Online appointments, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 40 reviews on Google My Business.
Average opinion: 4.7/5.

Location of Aqua Vacations & Sales Group

Aqua Vacations & Sales Group is a well-known and highly-regarded vacation home rental agency, property maintenance, and property management company located in Gulf Shores, Alabama. The company's address is 117 Cove Ave, Gulf Shores, AL 36542, and they can be reached by phone at 25194

Reviews of Aqua Vacations & Sales Group

Aqua Vacations & Sales Group - Gulf Shores, Alabama
Jill Obermeier
5/5

We have stayed with Aqua vacations for the last 3 years. If any issues arise they are there immediately. Place is clean and short walk to beach. Dana and staff are extremely easy to work with. Highly recommend!

Aqua Vacations & Sales Group - Gulf Shores, Alabama
Joseph Pierson
5/5

Staff at aqua vacations were very helpful throughout the booking process and ensured the condo we booked was ready for our arrival along with the necessary parking passes and wrist bands needed for the condo we stayed at. I would recommend using them to book vacations and I will be a return customer when I plan my next trip.

Aqua Vacations & Sales Group - Gulf Shores, Alabama
Lauren Neubauer
3/5

Overall, this was an okay place to stay. The cleanliness of the place when we arrived was below average. We had a sewage leak from the ceiling right above our kitchen area which was not fixed throughout our stay. This was confirmed via the plumber who came out to attempt to fix it but it remained an issue throughout our stay. This also led to us being without a toilet for two days of our trip which was inconvenient with such a large group in the house. At first, they were easy to get ahold of but that quickly led to no call backs about the leak or solutions. They did right their wrongs through money back but we had to go through Air BnB in order to receive compensation.

The location was great with a short walk to the beach front. It is pretty far from main Gulf Shores attractions but we liked being in a well kept residential area. There were some minor things that needed fixing within the house but nothing that impacted our stay too terribly (besides the sewage leak near our food).

I’m not sure if I’d recommend this place.. but I will give them credit in compensating us for the inconvenience. The hole in the ceiling is located near the kitchen which was never fixed and it is where the sewage leak was coming from.

The response posted by the host demonstrates what I indicated—they did in fact give us compensation. However, it is incorrect that they immediately answered our calls. Once the plumber came out on Wednesday and told us it was in fact a sewage leak, they did not return our calls.

Like I indicated above—overall, this stay was okay. But, based on unfixed issues, I cannot give it a five star review. I genuinely think that once these issues are resolved, it will be more accommodating for guests.

Aqua Vacations & Sales Group - Gulf Shores, Alabama
Angie Walters
5/5

Aqua Vacations was amazing to work with! Last summer our rental was bumped first due to Covid and then cancelled due to Hurricane Sally. Dana was responsive and flexible and great to work with through it all. We booked again for this summer and it was worth the wait! Aqua did a great job communicating with us. Check in and out was super easy. We will definitely book again!

Aqua Vacations & Sales Group - Gulf Shores, Alabama
Ashley Hanson
5/5

We had a great stay!! On the last night, we had issues with the door not wanting to open (after we tried to unlock it from inside and outside at the same time. Lol. Some of the kids were outside and some were already inside the condo) I called Dana around 10 pm and she was so sweet and just wanted to make sure we were alright first. Then at 11 pm she and her husband (I assume) came out and resolved the issue!! Thank you for a great stay!

Aqua Vacations & Sales Group - Gulf Shores, Alabama
Tammi Walker
4/5

Our stay in Gulf Shores was great. The condo was spacious and met our needs well. It was well supplied in the kitchen and with towels/wash cloths. It was in a great location. My only issue was the bathrooms were not well cleaned.

Aqua Vacations & Sales Group - Gulf Shores, Alabama
Jeff Venning
5/5

This house was fantastic! Just the right size for our family (4 adults and 2 kids) and you cannot beat the location! Out of the hustle and bustle of Gulf Shores proper but still close enough to run into “town” if you need to. Also super close to both the pool and the beach. Very clean. We would definitely stay again!

Aqua Vacations & Sales Group - Gulf Shores, Alabama
Kara Hastings
5/5

Aqua Vacations was super easy to work with for our family vacation to Gulf Shores. We had great communication leading up to our trip. Anytime they emailed important information they also called me to make sure I saw it. They also called before running my credit card for the final payment, which was a great courtesy. Check in was seamless, and a packet of important information was waiting for us on the kitchen counter when we arrived.

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