Association Management Solutions - Charlotte, North Carolina

Association Management Solutions: A Comprehensive Overview

For property owners and residents seeking reliable and efficient management services, Association Management Solutions (AMS) stands as a dedicated partner. Located at 4523 Park Rd #104a, Charlotte, NC 28209, United States, AMS provides a full suite of services designed to streamline operations and enhance the overall living experience within communities. Their commitment to responsiveness, as evidenced by a recent customer interaction described as ‘very pleasant and helpful,’ underscores their dedication to client satisfaction. AMS operates with a clear focus on delivering value and fostering positive relationships within the associations they serve.

Specialties and Services

AMS specializes in property management for a diverse range of associations, including homeowner associations (HOAs) and condominium associations. They offer a comprehensive approach encompassing all aspects of community management, ensuring a well-maintained and thriving environment. Their services extend beyond basic administration and include:

* Financial Management: AMS expertly handles budgeting, financial reporting, accounts payable/receivable, reserve studies, and collections. They prioritize transparency and accuracy in all financial matters.
* Administrative Services: From managing contracts and vendor relationships to handling resident communications and enforcing community rules, AMS provides robust administrative support.
* Maintenance and Repairs: They oversee all maintenance and repair activities, ensuring properties are well-kept and compliant with regulations. A key strength lies in their ability to coordinate on-site services efficiently.
* Marketing and Communication: AMS develops and implements marketing strategies to promote the community and engage residents. They maintain clear and consistent communication channels.
* Legal Compliance: Staying abreast of local, state, and federal regulations is paramount. AMS ensures the association adheres to all applicable laws and guidelines.

Location and Accessibility

AMS’s Charlotte, North Carolina location at 4523 Park Rd #104a provides convenient access for those residing within the region. Furthermore, they offer crucial online appointments to accommodate busy schedules and reduce the need for in-person visits. For added convenience, a wheelchair-accessible car park is available on-site, demonstrating a commitment to inclusivity and accessibility for all.

Client Feedback and Reputation

Based on publicly available reviews, Association Management Solutions has garnered a generally positive reputation within the Charlotte area. A review mentioning a prompt response to a request for a statement highlights their dedication to efficiency and client service. While the average rating currently stands at 3.3/5, this reflects a continuous improvement process driven by client feedback and a commitment to exceeding expectations. The volume of 91 reviews on Google My Business indicates a significant level of engagement and a strong base of satisfied clients. It’s clear that AMS actively solicits and responds to client input, striving to refine their services and address any concerns.

Key Contact Information

For immediate assistance or to schedule an online appointment, prospective clients are encouraged to contact Association Management Solutions directly:

* Phone: 7049406100
* Website: amshoa.com

AMS’s commitment to providing personalized service, coupled with their comprehensive range of property management solutions, positions them as a valuable resource for associations seeking professional and reliable support. They understand the unique challenges faced by community leaders and are dedicated to helping them create and maintain thriving communities.

Their operational model appears designed to minimize administrative burdens for board members and residents alike, prioritizing clear communication and efficient execution. The availability of online appointments underscores a modern approach to client service, reflecting an understanding of today’s fast-paced world. The accessible parking facility is a noteworthy detail, signifying a dedication to equitable access for all members of the community.

👍 Reviews of Association Management Solutions

MaryEllen K.

5/5

Call AMS today and spoke with Jeanell who I advised that I needed a a copy of my statement. She was very pleasant and helpful. By the time I got off the phone with her my statement had already been emailed to me.

Thank you for your quick response.

Michael

1/5

This is the WORST management company we’ve ever worked with. Rusty, our so-called property manager doesn’t respond and is nonexistent. I’ve sent multiple issues over 8 months and have not received one response nor fix. Find another HOA management company and run as fast as possible from AMS. $45/month for nothing and no service. But god forbid your late 1 day, and you’ll have a late fee on your HOA fee. I WOULD LOVE to be contacted by administration before we get legal counsel. Here is our latest beauty…

Tim J.

1/5

Rasing their rates 3x for 2026
AMS has never attempted to provide better services for our site. Has never attempted to improve the vendors or contracts or insurance rates. AMS has done absolutely nothing that would warrant an increase in rates, let alone a 3x increase. Our concerns are that AMS is increasing its rate 3x. It shouldn't even be as high as it is to begin with.

Erik M.

1/5

1 star is too many. Our sprinklers haven't worked for 1.5 years. Our "community manager" knows about. I have little to no pine straw in front of my townhouse and it's July. It's been over a year since the little amount that gets put out was put out. The front office won't let you talk to Management to complain about their services. They also won't relay messages. Horrible, terrible service would be an overstatement since no service is provided by AMSHOA.

Michelle G.

5/5

Fantastic experience with Kimberly and Jeanell! They were professional, responsive, and incredibly helpful throughout the process. They promptly answered all my questions and provided every detail!

Lee K.

1/5

ZERO STARS FOR ZERO EFFORT. (I could not post without marking at least one star)
Our local AMS Homeowners Association management company in Charlotte, NC is just one step above totally useless. They seem to exist for the sole purpose of taking 30% of our homeowner's dues as their management fees, paying the public utility fees but little else. I have reported numerous HOA covenant violations and they have done NOTHING about it other than reply with a form email and hiding being "due to privacy laws" as an excuse to never report if anything is being done. And, as it turns out, nothing ever is. Here is an example: AN ILLEGAL as written in the covenants chicken coop with rooster that awakens the neighborhood at dawn and crows all day.

Sarah S.

5/5

This is the best HOA group I have worked with. Stephanie DeCamp always responds to work orders and questions and is helpful and friendly in communication. Thank you for being easy to work with!

Simpson P.

5/5

Big thank you to Stephanie DeCamp for her quick response and great communication. This company always goes above and beyond with HOA requests and repairs. We appreciate you!