Atrium on Broad - Richmond, Virginia

Liz E.

Do NOT move here. I moved here in the summer and found my AC was broken. I called, texted and emailed management and they did not fix it for 30 days. My thermostat read 95 degrees--I had to leave my pet with a friend because it was unlivable. They gave me a fan to "help", but it brought the temperature to 90. After 2 weeks of being fixed, it broke again. Aside from that, the so called gym in the basement is ridiculous. The fact that we pay $60 a month for this amenity is absurd. They NEVER clean the equipment, all the bikes are broken, and a couple of machines are starting to fall apart. There arent even paper towels available if you want to clean the equipment on your own. There are toilets in the basement gym, but they have not been cleaned and there has not been any toilet paper since september (it is now late November). Parking is also a nightmare, and the garage on the corner is 75$ a month. Choose somewhere else to spend your money, because Atrium on Broad is a nightmare and no one at management gives a damn about you.

UPDATE: The common space has gotten worse. They still have not cleaned or restocked the bathrooms. A tenant, I presume, also seems to have had a party days ago (maybe longer because I was away) and there is broken glass and cups all over the common space. There are spills and cups in the gym as well. This is disgusting and should not be paid for by the tenants monthly.

Wilson C.

I have been living here for a few years and it has definitely had its ups and downs. When I first started it was between 4 and 5 stars and now since Dodson has taken over it is 2 MAYBE 3 Stars. It’s been through several management companies...first starting with Legend Property Group (who ran it very well), then Aspire Property Management (RIP?) and now being owned by Dodson. Neighbors are pretty friendly but we definitely have a mail and package problem. Sometimes the mail doesn’t get delivered even though it says it has been and then there are also people in the building stealing packages, especially during the holidays. I really wish Dodson would install cameras... So Dodson decides to implement package lockers in 2018 (even though we already have some) and then you have to pay for the package locker if you renew. There are dogs in the building that constantly bark throughout the day and I really don’t think this is a Dodson issue, it’s more of a pet owner problem. Parking is provided as mentioned in other reviews but it’s across the street where yes you’ll frequently be approached by random people on the street or even the possible homeless bum taking a piss in the alley during the middle of the day...and it’s not included in your rent. Building managers are somewhat accessible but it’s very hard to get someone to answer the phone or their email. Mostly the phone is the issue. Also the elevator has a mind of its own! There have been multiple times the elevator has stopped working for days and days and then the elevator inspection sheet isn’t even shown. There was one winter when a resident just let their dog piss in the elevator every day because they didn’t want to take them outside. That really sucked. Another problem I have is when Dodson took over management, the person dealing with online payments and my lease decided to overcharge me and pull a slick one to mess up my lease agreement....luckily it was changed after a month or two. Basically I am really looking forward to moving out in late summer 2018.

Josh B.

The apartment is mostly nice but the "included high speed internet" is through virginia sky wire, and is rarely the legal minimum to be considered "high speed" and cuts out any time there is rain or a stiff breeze. The worst part is the apartment building has an exclusive contract so you can't get verizon or comcast.

So it's a good place to live unless you ever play video games or watch netflix

Mason S.

My girlfriend and I moved into Atrium about seven months ago, and for this being our first home, we have absolutely loved it. The apartment complex is convenient for me as a VCU student. (about a 15 minute walk) The property management is so wonderful, they help you asap, and they're extremely friendly. I would highly recommend this to anyone, the modern style apartments are super cozy for a couple.

Haley M.

neighbors are friendly! if they aren’t stealing your mail.
dogs are welcome! even the ones that bark as early as 5 in the morning.
parking is provided! but it’s across the street where you’ll frequently be approached by random people on the steeet, and it’s not included in your rent.
building managers are accessible! if you think accessible means completely unreachable by phone or email.

I wouldn’t recommend living here unless you never order packages, wake up earlier than barking dogs, don’t own a car, and like being ignored by those who are meant to ensure a decent living environment.

Afton R.

I am very happy with my move into these apartments. The location is close to several restaurants and W. Broad street which is very convenient for me. The staff at Atrium on Broad are exceptional and are always welcoming. They take the time to help me out and answer my questions. I love this community!

george M.

Ideally situated near all restaurants and bars, the staff responds to all requests in a timely basis. The only thing I would recommend is to find a way to improve the parking lot situation. Currently there are not enough spot in the lot for all the tenants.

Joseph S.

Just another leasing company that will try to wring you dry for every penny you own.