BA Property Management, Inc. - Albany, New York

Clarice M.

I lived at City Lofts for Ten Years. I rented a one bedroom that was the smallest unit in the building.
The wall color was a ( light olive green ) a color that is very relaxing and often used to acquire a better quality of sleep.
I enjoyed all the amenities City Lofts offered in each apartment: microwave, washer/ dryer, furnace and central air.
I especially enjoyed the underground garage: the garage was tempered and safe. You didn't have to clean snow off your vehicle when leaving to go out and when returning home you could drive into a safe garage and unload your vehicle no matter what time of day or condition of the weather.
When I requested repairs in my apartment, the management responded in a timely manner. The management always gave you a time to select to do the repairs and one would accompany the workman to be sure the repair was completed and that your apartment was left secure.
I also had wonderful neighbors over Ten Years and the management was very supportive when helping me secure new housing.
Thank you, to Adam Gelman and the Emanatian family.
Blessings to Everyone.
Clarice

Nick D.

I recently had the pleasure of working with BA Property Management, and I must say, I was thoroughly impressed with their professionalism and level of service. From the moment I reached out to inquire about available apartments and commercial office space, the team was incredibly accommodating and responsive.

They were willing to work with me to find a solution that fit my needs and budget, which made the entire process seamless and stress-free. The team went above and beyond to ensure that I was satisfied with my experience, and I couldn't be happier with the outcome.

Overall, I highly recommend BA Property Management to anyone in search of quality rental properties or commercial office space. Their dedication to customer satisfaction and professionalism is unmatched, and I look forward to working with them again in the future.

Marla E.

I have lived in a BA property since May of '23. It has been easy to use the resident portal to communicate with staff, to make payments, to leave messages and to upload documents. I have made requests that were adaptations to accommodate physical limitations, and these were honored satsfactorily, in a timely manner. I have had one minor issue with the dishwasher that has tripped the circuit breaker several times, promptly attended to by the maintenance person, who then showed me how to remedy it. The only major issue has been that when the upstairs resident spilled a gallon of water on the kitchen floor, it seems that most of it leaked into my kitchen through the ceiling,and through the light fixture over the counter, and spilled over the counter into the living room. I reported this immediately and requested that the problem be corrected. To my knowledge, this has not yet been addressed. I am concerned that it is unsafe to use the light fixture, and that this problem may recur, possibly causing damage to my possessions.
Except for this one issue, I'm pleased with my experience.

M. K.

If you like wasting your time and money during your apartment search, these are your people.

I had taken time off work twice in two weeks in an effort to get a viewing for an apartment; the agent knew this, yet canceled the viewing on me the day of for both viewings, with one of said cancellations being 20 minutes after the viewing was supposed to start as I sat outside the apartment waiting for a response.

Mind you, I already paid the application fee before my nonexistent viewings, so now they have $20, all of my information, and hours taken of my time - all for nothing.

Asli O. G.

I have been trying to reach them by calling them every day for about three weeks. I have not heard back from anyone even though I paid the application fee. I am starting to think they are scammers. I think they are indifferent and disrespectful enough.

My partner also tried to contact you. This time you say the house is not available. But you did not even arrange to show the house. You only notify us by message. Although we left voice messages many times. You really are mismanaging your business. I am editing this comment to warn people. Please do not waste your time and money, even if it is $20.

Amy K.

I have veen a resident wuthering BA Properties for many yrs. They are very quick & responsive to maintenance calls. When I first moved I. I needed a hand rail placed outside by the steps because I was on crutches & it was put in place for me in a timely manner. I find my apt a wonderful place to live.

K

It seems BA property management is now on a campaign trying to bury out the reviews with an email and texting campaign. They are truly horrible. Please don't believe a single positive review because they are truly slumlords. I am currently in the process of filing small claims against this company who has been nothing but difficult.

For some follow ups to my original tale posted below, the washing machine broke and I had to hire a mechanic at one point. The washing machine was there when I moved in and was part of the agreement. They refused to fix it and took the rent I withheld from my deposit. They also didn't return my deposit until after 14 days of my moving out which is against state law. Both of these are things I am taking them to court over. There are many other things that happened since my original review... Adam Gelman the CEO is a swindler and a thief if he behaves even remotely like his company does.

My original review from August 2023 is left below for posterity sake: I moved out in November of 2023 cutting my lease early.

I've only been living under a property managed by BA for 3-4 weeks now and I can tell its gonna be a wild year from here.

To start off they sold us on the place that was very rough around the edges by telling us EVERYTHING would renovated and fixed up by our move in. With that assurance and the right price we agreed. On move in day all that had changed from our viewing was that the carpets were pulled out. So let's start running through my issues with what needed to be fixed immediately:
The basement was flooded on move in day so we couldn't get the power turned on until our 4th day staying. As of writing the basement is currently being dried with nothing more than a blower fan that BA provided is being powered by electricity I am paying for and it isn't really doing anything.
Most if not all the ceiling tiles have some rot and mold on them but the owner is refusing to replace them so I'm having to fight it out and pick the worst ones to be replaced.
The bathroom tub spits out brown water, it still does this as of writing a month in.
The drain on the tub and the sealing on the tub is all damaged and rusted out.
The first 2 weeks we couldn't get gas or hot water due to the aforementioned water in the basement damaging some pipes and stuff so we had to shower at a truck stop.
The stove that was here started leaking gas slowly due to never being tested when we finally did get gas.
There was holes and damage along the walls everywhere and most of the window locks were broken and still to this point most all the windows have many issues opening and sealing.
The back doors weather stripping doesn't seal due to the door being crooked. The current approach seems to be placing 10 layers of weather stripping and replacing it weekly.
The bathrooms exhaust fans dont do anything and the ceiling is starting to mold.
Tickets for all this (and much more unlisted stuff) have been brought up repeatedly. I keep messaging my property manager Jayd for stuff that should have been resolve before even moving in and here we are a month in with huge issues in every direction.
It additionally doesn't help that they keep closing tickets that HAVEN'T BEEN FULFILLED.
Although maintenance is fixing some things this company clearly does not care how horrible of a living situation they are putting you into and will say anything to get you in.

I have spent the past month of my life surviving this insanity coming home to what is a second job of reporting and re-reporting issues in hopes of making my situation less hellish.

The penultimate part of it is while complaining and having these grievances instead of making it a major and urgent effort to fix it, they offered to cut our contract and let us leave for another apartment. I cannot afford to move twice in such a short period of time. Do you know how much it costs to take these days off work and pay to move all my stuff?

I don't just encourage anyone reading this to walk, I encourage you to run and never take an apartment managed by BA.

Mahbub

Takes application fee, approves your application, and then won’t give you the apartment. Happened to the person before me as well (which I realized later based on the excuse they gave on why the previous person won’t rent the place even after getting approved)… they will wait until the last moment to deny you so you won’t have enough time to look for a new apartment and then take one of their more expensive ones offered to you other than the one you were approved initially… this is just my personal feelings… so be aware…