Bay Property Management Group Northern Virginia - Chantilly, Virginia

Shawn L.

Our property manager, Gloria, has been a superstar throughout our relationship with Bay Property Management Group. She is extremely diligent, communicates very well, and always responsive. This may sound simple, but someone with all these qualities is hard to find. She really took the headache of managing a rental property away from us and made our lives so much easier. Thank you Gloria for the past two years!

Our inspector for the tenant move out also did a great job in detailing all the issues. Her attention to detail is extreme, and found many things I'd never notice myself.

If anyone is looking for a rental manager, I'd highly recommend Bay Property Management. They are a professional company that hires the most talented people.

Tyiesha J.

Biggest Thanks to Jules Ferrer the leasing agent I worked with; She was very punctual and made the experience a smooth one.As well as top tier with her customer service and communication.I love my new home! I would refer everyone to work with Jules and Bay Property Management.

Chris T.

Beware of dishonest communications with Chris Riggs. Chris helped get my wife and I get approved to repaint unsightly black walls in our rental. We agreed to paint the walls back to their original color upon moving out. When our lease ended 3-years later, we reached out to Chris to confirm that we’ll repaint the walls mentioned above. He replied and informed us that wasn’t necessary. Much to our surprise, we were then penalized $500 from our security deposit for not repainting said walls, and were told the funds would be used for repainting services. After Chris Riggs ignored our last attempts of outreach by email and phone shortly after our move out date, we gave up on recouping the bonus penalty fee. We were ever more surprised when we stopped by our formal rental to pick up a misdirected package only to see the walls still in the color we left them. So we were fraudulently charged for at repaint that never happened.

It should also be noted that BMG bait and switched the original rental offer as advertised on Zillow. They advertised 12month lease for $2700/month. When we reached out and moved forward with our application, we were told that the requirements changed to a $18month lease for $2800/month. The arbitrarily increased duration and price due to the urgent nature of our situation. Predatory to say the least. Due to the circumstances at the time, we had little choice but to sign the revised terms.

Laura A.

We have had nothing but success with BMG. After the previous tenant destroyed the property we were moving into, Gloria worked with us tirelessly on timelines and updates. It was a bumpy start but we have been here almost 4 years and Gloria is a godsend! We hope to be able to stay here for a while and so happy to have BMG as our Management Company.

P.S.: You should give Gloria a raise!!!

Brian B.

Bay Property is amazing. High ethics, great service, and they know what they are doing. We live overseas - and Nerissa and Shannon helped us with some tough issues. They have been worth more than we pay for them.

M. B.

I find it strange each property that is managed by this company has a pattern of saying. The landlord is exempt from accepting any source of funds pursuant to Virginia Code Section 36-96.2(I), and therefore does not accept housing vouchers at this property. Definitely wanna look more into it.

Kelli M.

Service responses are terrible. I'm not sure if it's their process or just the quality of contractors they have to fix stuff. Over a month to fix something that I could of hired someone to do the same day it broke. I used to own my own property and would never have my tenant waiting this long to fix stuff. Management companies like this make people not want to rent from people who use them. Never again.

Kathleen Q.

I have been dealing with Bay Property Management for a couple of years now and with Nerissa Gagarin for about a year. They have been a great company with several good employees that I have worked with. Nerissa has been outstanding. She responds quickly to emails and always tries to get me the information I have requested promptly. She keeps me informed with the many properties that she manages for us. She can think independently and offers suggestions on how situations can be handled. She has helped me considerably. Nerissa is an asset to any company she works for. Bay Property is fortunate to have her.