Beyler Consulting, LLC - Lakewood, Washington

Adam D.

I would not hire Beyler Consulting under any circumstance for anything. They are miserable and will make you miserable by making your project miserable. Just like others said, they are quick to charge and then you have to bring others in to correct the work Beyler did wrong. Beyler will blame you for their subpar work and make you feel as if YOU are the problem, when in fact, it is their subpar performance that is the issue. I would never use them again and caution anyone from using them ever again. Trust me on it. I would listen to the others who have had similar experiences. Those that gave 5-star reviews are by Beyler's own family. I would stay away from this company. I cannot tell you how bad of an experience I had with this company.

ROBERT G.

I would like to thank your company personnel at the customer services division for their excellent support. Your personal project assistant, Christa Johnson took care of all my queries in a jiffy.

She also provided timely and helpful advice regarding the time frame for my site visit. Christa was extremely attentive and she listened to all my concerns with a great deal of patience. She also ensured that I received all the information regarding the mode of payment to the company and the time by which I would expect the letter of recommendations from visiting engineer. As a first owner I was nervous but she was able to come me down by answering most of my question with a lot of confidence and hope.
She also solved the problem regarding the service charges which I faced. She has a caring approach and she is a true professional. Please accept my gratitude towards her and your customer care staff for their speedy and efficient services. I was able to complete the transaction within 2 days thanks to their attentive and alert presence. I would especially like to commend Christa for her professionalism and superlative skill.
Your customer,
Robert Gitonga.

Don F.

Beyler took over my project after they merged with another company. Initially, I was satisfied with the contract to finish my short plat and the work that they completed in a timely manner. However, everything changed when I needed additional work and we agreed to do it under 'Time and Material'; that's when I noticed a big change.

Simple things weren't done such as setting corners for my survey. The majority of my survey was already completed by the other company except for my corners not being set. So far, I've paid approx. 3x more than I've ever paid for an incomplete survey and it took a lot longer. I've never seen a company have to set up multiple lasers and still fail to set corners on more than one occasion. How many site visits does it take to complete a survey? After the last site visit, I had to tell them that I wasn't paying them any more money for my corners to be set. I still don't know if all of my corners are set, but I've gotten a bill and a friendly reminder that I'm past due. I've never received a call or email advising that all of my corners are now set and my survey is complete. What ever happened to getting paid when the work is done They also like to overcharge for 'Professional Personnel' services when it's T&M. I started to feel like I couldn't call or email as I would be charged at least $100. I'm familiar with the short platting process. I was very involved and even completed my Work Order requirements myself due to how my project was being handled. The average person may not know what to expect from a civil engineer. I've had the opportunity to work with several engineers and Beyler turned an easy project into a headache.

I could go on and on about delays and more charges for simple redline corrections to my short plat map, but I'm done and I'll NEVER use Beyler for anything again. If I ever need a short plat or survey done in the future, I'll go back to the last company that completed my surveys on time and on budget. I'll also NEVER agree to 'Time and Material' again. When I first started with Beyler, they were growing and had moved into a new building. Somewhere in the process of the move and merger, they forgot about why they needed more space in the first place. In my opinion, they forgot about how to treat their clients. Learn from my mistake. If I can save one person from going through what I experienced, it was worth me writing this review.

Chelle S.

I would not recommend using this company. We hired them for site plan/survey. Their pricing was very high, but I thought I'd be paying for quality work. Unfortunately, their work was not quality. They took forever to schedule--blaming staffing shortages/turnover. It took them 3 times to even get the site plan to match architectual drawings, they showed drain fields running uphill. I'm not an engineer and even I as a"lay person," was able to see their mistakes. Then they up- charged and added in ridiculous fees that they label as "admin fees". When I questioned these fees I was told it was for calling and scheduling the work to be done. These were hundreds of dollars in fees for making phone calls?!
Trust me, save the headache and use another company!

Jon M.

Used Beyler consulting for site planning and engineering for a new home build. I am a first time home builder and they have been very helpful at getting me through the process of designing and engineering our home and getting plans ready to submit for our building permit. Their surveyors were very helpful in getting me through a snag with our title company when we were buying the land. They have been very responsive and helpful as we work through our project.

leandra D.

Firstly, I respect this team as people and fellow humans. That said, I can't recommend this firm for several reasons.

1-The cost for the boundary survey was a lot given the output. They didn't even complete the full scope of work - not putting in a stake in one of the corners citing 'the terrain' - yet I could get there easily.

I paid even more for the topo survey and received no documents or output for this - this was important to me so I would have it for future projects. After $3500 and multiple questions to a shared email thread, I never received one response, or a file. The data was represented in the drain designs but not in a technical way that could be re-used - so I'm not sure what I paid for here. And, again - I couldn't get an answer to that question.

2-The communication, project mgmt and billing was incredibly frustrating. Again, very difficult to get answers or have a dialogue with any of the team working on the civil project.

I was never apprised of a schedule, I could not get questions answered, critical information, photos/videos, septic drawings, landscape plans etc had to be sent multiple times to each relevant party vs being shared with the group by the PM. The designer/engineer had started the designs without ever being shown all the documentation and important info I had provided the Director and Survey lead. Without it he was beginning to consider subpar solutions. In the end, the septic system wasn't included in the survey recorded with the county. And, I had to remind the engineer/designer of the septic, the conditions, etc.

When they came out for a site visit, we discussed a solution that would work for the setting and the situation. When I received the plans (with no explanation or walk-through) they were completely different then what we had discussed including a major deviation that was the exact opposite of what was discussed and recommended by a geotech engineer. When I called this out, I was then charged for the time to correct their mistake ($1000 worth of paying for their mistake).

3-Then, every single invoice had a mistake. I was billed for the time spent training their new employee on software, and also for a site visit that I was explicitly told by the Director that I wouldn't be charged as they were training a new hire. I also was charged $1000 for mysterious 'permitting' project mgmt and meetings though nothing was permitted or submitted for permitting. When I tried to understand the charges, I was simply emailed the exact wording on the invoice which I had inquired to understand its meaning. When I didn't receive a reply, I figured it was moot, or I was still waiting, and then was charged a late fee for their lack of communication.

I also charged for items that I had already prepaid for in advance. I had to scour the bills because there was always an error - by the end about $1000 worth of errors.

I will say that my experience was positive working with a structural engineer on another project, but that involved one site visit and resulted in a "report" that was just some ideas and an overview of her visit in an email. Though, I had to request the photos, notes, and drawings that were part of the paid site visit. This was surprising - again - due to the rate and time I had paid for.

I think in the end I have a solid solution to my drainage issues - though - the process to get there was entirely too painful, and in the end, I felt completely disrespected as a client and a human being.

While they might be great engineers, they need to get their operations together - especially for the prices they charge. It doesn't get much more expensive. Additionally, all the unfettered billing for items that really. should be their responsibility (they made the mistake, why am i paying to fix it?)

After, I had requested a refund for a mistaken charge ($645), I was then billed for their time getting me a refund check...45 minutes to cut and mail a check.

One would hope that this would come with an exceptional experience, and fair practices - but sadly this wasn't my experience.

Dave S.

Since beginning here I've found the staff to be very friendly and focused on my needs. Started with a short plat and decided to stay for the works (utility/grading plans, house plans, etc). The original estimate was straightforward and fair and through the several months that I've worked with them, they have not deviated from it. Being a layman myself, I am appreciative to be able to associated with so many professionals that can get this project done correctly using my thoughts and feedback.

Sigma D. &. D.

Beyler Consulting is a fantastic engineering firm for structural or Civil engineering services. I have brought numerous projects of mine here for structural design and they always come through quickly and most importantly affordably. They keep my overall costs down so that I am able to keep my clients happy. Easy to deal with, fast, responsive, and affordable!