Cambridge Management, Inc. - Tacoma, Washington

Juvenal L.

I've never had an experience living in hostel environment where the property manager took it upon yourself to harass and breaking into residents home and get into their business. I got her fired for trying to raise the rent again even though she did it in July of 2023 and used the previous manager name which if I'm not mistaken is Felony in California. I have to say it's been a nightmare living in Alderwood Apts for the last year. The previous manager quit because her reginal manager refused to fix anything and we got a sub who deposited the residents checks late which incurred late fees. 5 to 7 residents moved out shortly afterwards but they kept their deposits and those apartments remained unoccupied for 5 to 7 months which costed the company losses from $25,000 to $50,000 for that period. I believe in my case it was done on purpose because I demanded they replaced the windows on 30 year old building with high mold and water leaks on most windows. I'm currently being evicted for calling out the criminal acts against the residents and myself. PLEASE DO NOT RENT ANY APTS FROM CAMBRIDGE MANAGEMENT INC. IN THE LAST 6 MONTHS TWO Property managers and two regional manager have been fired for criminal activities. THE LAST PROPERTY MANAGER HAD THE POLICE DEPARTMENT CALLED TO HER RESIDENCE 5 TIMES.

KurtnDenise D.

I wish they would offer employment opportunities to people living onsite at property who sees the problems that needs to be fixed, willing to work hard to clean up property, enforce company rules and regulations! I lived here 5 yrs willing to recoate. I know the problems at hand in tentant eyes to fix problems. Even if other properties are near by.

Pamela H.

Manager is unprofessional, borders on shady in dealings with tenants, shows no respect for the tenants. Turned off the water for 8 hours with no warning or explanation and has left raw sewage in the parking lot. HORRID people to deal with.

La G. J.

I have lived at this property for a year. The property manager, Catalina, has been exceptional in her role. She consistently exceeds expectations by providing comprehensive assistance with any needs. The move-in process was seamless as she meticulously explained every detail and showcased the property, creating a welcoming atmosphere. However, regrettably, the quality of the tenants is not consistent. Within the second month of my occupancy, my car was scratched. This issue is beyond the manager's control as there is a lack of surveillance cameras or security measures on the premises. Despite this setback, the community largely maintains a tranquil environment, and the manager remains vigilant in overseeing all affairs.

Courtnee M.

I have lived here for the past 8 years and Catalina is the best manager by far. She's kind and welcoming. She doesn't make you feel like you're bothering her if you need something fixed and it gets fixed right away. She actually cares about her tenets instead of just seeing us as a tent check.

Mariyah S.

I have lived at the village at Victorville apartments for about a year now, I am so happy here. Catalina has been so amazing to me and my son. You can tell she really does care about the residents here. I've never had an issue going to the office during the business hours if I have any questions. Thank you Catalina for always being so attentive and kind

Kirk R.

EDIT: they responded, saying i shoud contact maintnenance. maintenance doesnt respond, they refuse to do their job. and by even raising the question of when my washer will be replaced, i may now face a 30 day notice. ie, illegal retiliation. i don't know how you live with yourselves but this is absolute trash at its worst. face the consequences. be responsible. be professional. BE LEGAL.

OP: Absolute slumlords, writing as a current tenant of scenic pines in Tacoma. No maintenance whatsoever no matter level of emergency. Absolutely horrendous attitudes towards company and visitors, with no better towards existing tenants. Have been waiting over 12 weeks for a washer to be fixed or replaced. Not to mention multiple promises over the years to replace broken doors etc. They change out managers every few months so no one has any sense of obligation to the community . They got rid of security years ago and now the crime rate is untenable, police will only come with backup units for their own safety, recently had a shootout involving children and a standoff with police. It's slum property and if I could give it fewer stars I would. Nonetheless they keep raising rent all while getting rid of services, security and amenities. Do not rent from their properties!

Candice B.

Scammers, to my deposit for an apt denied me and then won’t answer the phone to cut the check for the deposit amount as promised. They said 3 weeks and it’s been over a month. I will be reporting them. Do not deal with these people!