Cardinalli Realty & Management Inc - Monterey, California

Catherine O.

I cannot even begin to explain how amazing everyone is at Cardinalli! This is my first apartment I've ever rented. And it was scary because I wasn't sure if I was going to be able to do it in Monterey with the high prices and limited availability. Heather is an ANGEL She answered my phone calls at all hours multiple times for at least two weeks. Best part about Cardinalli is if you get denied for one location you can submit your application to another location free of charge. She worked with me closely to make sure I submitted everything I needed for the broker to review. I'm happy to say l am a first time Apartment owner and I could not be happier.
I'm going to suggest Cardinalli to everyone I know thank you Robert, Heather, Cindy and everyone!!!
God bless you all!

Johanna S.

I had a lovely property manager and unfortunately they had to transfer me to this HORRIBLE property management company. Ever since I have had 2 rent increases in less than a year and when asking if I could see the signed lease notice from the owner of the property was told "we have a contract with the owner and his signature is on file." Hiding things much? What do you think?

When giving me notice of the rent increase ($400 in less than a year by the way), they sent someone to leave an envelope on my door with no warning, slinking around and not even announcing the visit - scaring my family to bits.

If there is any issue, I have to fill out a form from online and email it to them. Maybe they respond, maybe they don't. Then if they do, I get a text or email to call the workmen myself and arrange a call.

When I asked for them to check the roof that leaked in the storms and ruined my furniture and curtains, it took me 2 months to get someone there, and then out of the blue I am sent a bill for $255 to pay for "an un-necessary visit." No one called me to discuss this or even sent an email prior to the bill.

I learned the hard way to pay for everything to be fixed myself. I had my helper come and check the roof and he found the soft area immediately and found the reason for the leaking. He also had to clean off the roof and gutters. It seems that all the debris on the roof that contributes to its deterioration does not concern their "roofing specialist."

I have to pay rent via their portal and they charge me extra for this even though it is an ACH draft. I doubt the owner knows any of this. I feel sorry for the owner of my house, an old man that was easy to work with when I was with my prior property manager.

I have found Cardinalli Realty & Property Management Company to be unreachable, disconnected, disinterested, detached, out of touch, and greedy. I will be working with my lawyer to be sure the owner of this expensive rental knows what they are up to - and if I find they are cheating the owner, I will update this review so stay tuned. If they kick me out because I am telling the truth (and note that I always pay my rent on time since 2013), I will also update this review. I wish I could give a zero for the disappointment this company is.

Marlyn M.

Literally just called and when I asked info on this property the woman who answered stated she had no info on this. I explained I have seen this sign up for a week now the operator stated she did not show anything for this property. It literally took me to ask if that means the property has already been rented. The woman stated yes and did not sound sure at all and stated “sometimes they still keep the signs up”. How does that work if they have already rented it? Noticing that they also reply back argumentatively on other reviews does not seem professional either. When your work is high quality and when you are professional, there is no need to do that. I probably should have known.

So now I still I’m left to wonder if this property is indeed still up for rent or not. Definitely not helpful and unprofessional it almost feels as if they’re saving it for someone they may know.

Ron W.

I unfortunately had the worst experience with Cardinalli Realty and had to deal with them for two years. It would be an understatement to say that poor communication and delayed responses is a norm for this company. They should pivot their business to a school for unprofessionals and valuable time wasters. As you can read with other reviews, this is quite a common factor in a lot of the complaints. Overall, a very disappointing and unprofessional rental experience.

Edit: Of course Ron Webber is not my real name. But I was definitely a tenant. I am just protecting my privacy online because I will not be subjected to backlash from this company when I have to declare my rental history for future tenancy. The fact remains that there are a lot of reviews here stating their level of unprofessionalism.

In terms of positive reviews, it's important to ensure their authenticity. It raises concerns when a review here praising maintenance work by this company is written by someone sharing the exact name ( First and Last ) as their maintenance employee. I’m sure that is just a coincidence -.-

melanie H.

I haven't had an issue renting with Cardinalli. I was unfamiliar with the application process but completed requests as promptly as possible. All done online as I lived out of town. There have been two issues in the building which are understandable given the age of it. All issues resolved quickly. I'm not sure what expectations renters have since I came from owning a place but I have no complaints.I'm a tenant so I expect some back and forth as well as possible minor inconveniences. A short wait is better than having to fix or pay for repairs myself. Plus Cardinalli is ten times better than my HOA was!

Nico J. (.

Steve, Nellie and the entire Cardinalli Realty team have been a phenomenal partner for us over the last 10 yrs. From the moment Steve helped us put an offer on our property in Seaside, CA through the 10 yrs managing the property on our behalf and right up to yesterday when we finally closed on the Sale of the home, Cardinalli has been our ally and has ensured that our investment was secure. I highly recommend this team not just for helping navigate the home buying/selling process, but they are a first-class property manager who always has the homeowner/investor's interest in mind. You can rest assured that your property is in good hands. Even better was how we never had to worry that the property would be vacant. They always filled any vacancy with very little down-time, and always with responsible tenants and very very good rents. Very prompt payment as well. One last note, I believe that Steve and team have some of the very best relationships in the area w/contractors. I was NEVER able to get a better repair or service deal than Steve, ever, and I'm a professional salesman. This team is tops, and you should not doubt to trust in them as your local eyes & ears on your property and the market. They helped us get into a great deal, and sell it at the right time (for us). We'll gladly work with them again.

Juan S.

First an foremost, I am satisfied with the type of work Cardinalli Realty and Property Management has done to fulfill any maintenance requests. In a timely manner they have fixed every maintenance request within 3 days. Jimmy has done an excellent job. I have been renting in one of Cardinalli apartment complexes for over 5 years and they have been doing an outstanding job. Steve has been a great help to me and if I have any issues he's willing to work with me. I love the fact that our property is always clean and gardening guys do a very great job cleaning apartment complexes weekly. I have never had any issue with Cardinalli Property Management. His office workers are so kind and helpful as well. Cardinalli Property Management is here to help out each resident and they will always provide an excellent customer service.

Sue R.

Worst property management company I have dealt with no clear or consistent information regarding what units are available or not available. I will never be doing business with this company