CentrePointe Greens - Everett, Washington

SK H.

Carlos had recently performed maintenance in my apartment, and I was thoroughly impressed with the service. The maintenance staff arrived very quickly and were very professional and courteous. He efficiently addressed my issue, demonstrating a high level of expertise. I appreciated the willingness to answer my questions throughout the process. Overall, it was a pleasant and positive experience, and I feel much more comfortable in my living space thanks to their prompt and thorough service.

Dalton H.

There is a massive mold problem in these apartments. The buildings are old and need renovation which the owners are attempting to do which is good. It is just disruptive to currently live here. They just are not ready for living in yet. Once renovations are complete then I would imagine things would be nice. I do not recommend moving here with the way things currently are. The only reason this is not a one star review is because they are attempting to fix things.

The vendors they use outside their own staff are rude and incompetent in my experience (examples being the mold guys and painters). Lots of unscheduled visits and when things are properly scheduled they usually do not show.

I have lived in these apartments for 10 months and have had multiple fans disrupting my space for separate issues for over one month total.

Also the pool has not been usable since I have been here.

Five star review for the dedicated maintenance team. They are kind. Carlos the maintenance man is a very kind, respectful and capable fellow. He has great conversational skills and lets you know what is going on and when it will be happening. I’ve had a different maintenance man come to the apartment as well. I do not know his name but he is also a kind man who is great with communicating what’s going on.

Francesca

I called for an emergency maintenance and Carlos was very quick to respond to the job. Super friendly guy who got the job done efficiently and correctly ! He even gave me a few pointers on how to avoid the situation in the future which I really appreciated as someone who doesn’t know much about repairs n all that stuff. Thank you Carlos !

Nicole C.

Carlos the maintenance man is super friendly and efficient! I work overnight and every time I answer the door in my pajamas and sleepy face he’s always so apologetic and makes an effort to be in and out and provide a best estimate on when he has to return. He changed our locks today and he came right before I had to leave for work and made sure I had my new keys before my shift.

Fernando W.

Increasing homeless trespass has caused significant damage to the property. New management has been slow to address the issue.

maria A.

Great place! I renew my lease for another year. The staff is super nice and accommodating and always willing to help.

Felicia R.

Carlos has always addressed my maintenance issues in a timely manner when I have them and if he is available will fix it almost immediately or by the end of the day.

Michael P.

Kelly was very helpful and instrumental in helping me get an apartment in a critical time of life changes. She did everything she could to help me get the best price and an apartment that I was satisfied with in the timeframe that I needed it. She also did her best to help me minimize upfront costs and ensure that I got the move in deal that was online.