Coast Property Management - Everett, Washington

Brandon V.

DO NOT RENT THROUGH COAST PROPERTY MANAGEMENT

On 5/18/24 we moved into unit 102 at Safe Harbor Apartments in Tacoma, we had one week where everything was fine. The following week they moved someone upstairs. Since this person has moved in they stomp, drop random items at all hours of the night and day every day. When we tried to remedy this problem the leasing manager in the office REFUSED, and I explained to them I have anger management issues that I’m working on. They still refused to move us, 7/4/24: our Air Conditioning goes out. Our AC Unit went out on the 4th in the dead of summer, and started to leak. We went into the office subsequently and let them know. Today is March 20, 2025 WE ARE BEING EVICTED on April 1 due to NON Payment for these reasons. I will be contacting My Lawer again for damages to my health, and my spouses mental health since you guys chose the eviction route. And refused to stay on the agreed upon legal contract in court. ALICA AND HER CRONIES AT COAST ARE RACIST BIGOTS AND PRAY ON THE HOMELESS they get people off the streets and then screw them over. EDIT: review was originally posted to the properties page as well. I am doing what Tacoma Police instructed me to do.

Courtinay H.

Renters beware! Evergreen residences branch in Everett, WA is no better. I have lived here exactly 28 days and nothing I have requested to be repaired has been fixed, they just mark it as "complete" on the website. Most things are a safety concern. The maintenance didn't want me to do an apartment walkthrough check off list upon move in, then wouldn't pick it up to turn in to landlord. Charged me two extra days on my rent without me having moved in yet. Accused me of an extra tenant two days into moving when I was just getting my family and friends to help me move and unpack. This would risk my housing voucher, so pretty big deal and huge accusation. Everything they say is a lie and manipulation. Exactly why they do not have an evergreen residences review page. Bunch of crooks!

Jennifer B.

My experience with Coast Property Management has been frustrating to say the least. For almost two weeks now, I've been dealing with an ongoing leak in my unit, and the response from management has been far from satisfactory.

The maintenance team mentioned using a moisture meter to pinpoint the issue, but nothing has materialized. Rachelle Sims, the property manager, seems more focused on dismissing my concerns rather than taking action. There is no point of calling their emergency maintenance, as the individual on call with lie to you, stating they are coming over. Maintenance team does not have high craftmanship as issue will be a band aid fix and will break within a month.

Additionally, there's a serious fire hazard with my cooking range; while I was told by the maintenance supervisor that a replacement would be provided, Rachelle claims it’s operating as intended.

This lack of urgency and care for tenant safety is unacceptable. I cannot recommend Coast Property Management based on my experiences.

C. W.

I'm just trying to pay my damn rent! Their rent portal has been displaying the incorrect charges since they acquired the property I live at. It does not display utilities charges so residents have no idea what amount they're supposed to pay each month.

I've called multiple time and STILL can't get someone to tell me the ACCURATE amount I need to pay this month.

You'd think if there was ONE THING these money grubbing property management companies could get right it's making payments easy and accurate but they can't even do that!

Vickie P.

I just moved in not even a week ago at the lookout with my fiancé and we have had only one point of contact and has been completely helpless to us. I’ve brought up our issues multiple times over the course of a week and a half (prior to moving in also) and still I can’t get through to anyone. My fiancé asked to get this escalated to a higher supervisor and still no one has gotten back to us. I tried calling and it just reroutes you to a call center and it only gives you an option to leave a voicemail. We are having issues with our deliveries not being able to get delivered because of the call box issue, but management are saying it’s an invalid code from Amazon and I spoke to countless Amazon drivers and they said it’s not the code and happens all the time. Our other issue is the parking is completely horrendous. We were under the impression from the property manager we were working with that we would have two reserved spots based on what she was telling us and come to find out the day we get our keys, there’s only one reserve spot, and I am having to park in a tow away zone because there’s no parking available at all. The street parking gets completely filled up. They want future resident spots open so it seems like they care more about future residents but how are you gonna have future residents when you don’t even have parking for your current residents? The other issue is we cannot even register to rent café and I have brought this up multiple times and weird…I haven’t heard from anyone. I also sent an email and still no response. We are also only having one fob and one garage key with no turnaround time on when we will be receiving another set. how do you not have all this prepared when someone moves into a new spot? completely horrible customer service.

Alex

This property management is the worst. I live in one of there complex’s and I’ve had some stuff happen. I had complications with my pregnancy and my hours were cut from work. I informed our landlord and we got caught up. We don’t live a perfect life, things happen in life but do you think coast cares no. They are money hungry property and don’t care what happens in life. I’ve called to talk to them about what was going on so I could get a payment plan going to get caught up. As soon as I find a different place to live our family will not be coming back to this apartment complex nor coast. But if I was you don’t move into an apartment complex with coast on it. They will scree you in the long run!

Jered

This review is from Edmonds Highlands apartment complex! I spoke with Summer the Regional Manager about contact information for there legal team and am currently waiting for a response!

So today my wife calls me while she is working from home she is currently 9 months pregnant. She was complaining she was getting a headache and there was a strong chemical smell . She noticed she got extremely light headed while standing up.

Come to find out they are doing TUB GLAZING in the downstairs unit below . Well they didn’t think to let the residents in the building to know this was happening. They are a joke they can’t even do a full tub replacement cheap and they wanna raise the rent because they put new signs up.

This is what is says what needs to happen when this is performed! It is strongly recommended to not be present during a bathtub reglazing process while pregnant due to the potential harmful fumes from the chemicals used.

I just walked in to the apartment that my wife had to leave work early 3 hours ago. The smell is was so bad we cannot sleep here tonight! Thank god we are moving out at the end of the month!

Amber P.

My family has been sick for a year. Finally after escalating the issues to Coasts supervisors I got an air quality test confirming my worries have been valid. Mold, high carbon dioxide.
They're not doing anything for me or my family.
My baby has had chronic respiratory issues and pneumonia on top of rsv last Christmas.
We are staying in a hotel, I can't afford that! There's no response on how they plan to remedy the issues.

This company is harmful to its tenants.
This company should be shut down.

I intend to go public and get an attorney, stay tuned as this story unwravles because this is going to rock the boat.

I will fight for my family. I will fight to be heard and this is the most unprofessional company I've ever had experience with.