Del Grande Dealer Group - San Jose, California

Feelin S.

Oscar Hernandez at in San Jose DgDg was so great and very thoughtful of going out of his way to get the car specifically wanted and contacting me . I really appreciated that gesture as I had stoped car shopping while arranging my mother’s 80th bday. He made my day and whole year amazing . I would definitely go to him again and recommend him and his service !!

Michoo W.

I bought Audi SQ5 two years ago i only drove it 11,000 miles, and i can say it spent more time at the garage getting fixed than i drove it, i literally rebuilt the engine there was a major oil leak, breaks, tires and now the car is over heating i spent over $16000 on a car that i barely drove, i went to sell it after only driving it 5,000 miles a year and they offered me less than half the price i paid for the car. Very disappointed DGDG stay away from there used cars at this point im sure that they don’t inspect there cars and definitely don’t care about returning customers they just wanna push poor maintained cars for high price

Christina M.

I don’t understand the comments! I absolutely loved my experience. Samantha is beyond amazing. Patient and compassionate! Fernando was not persistent and very VERY mindful of my budget! I can’t thank them enough for all their help and support.

Natalie L.

I bought a maintenance package and the place I usually take it to is no longer DGDG. They told me to reach out to William McCurry to see what could be done. I honestly wasn’t expecting much & thought I’d get the run around, but Mr. McCurry had exceptional customer service. He responded quickly, arranged for me to get the work done that was promised, and gave me a contact to facilitate it and it was all done in a day. Appreciate honesty and customer service like this very much!

Vas

They're extremely friendly until you buy the car, but after that, they seem to neglect their customers. Their repair quotes are also very high. I definitely wouldn’t recommend these dealers.

Brian G.

I had an absolutely amazing experience at Capitol Ford. I saw the vehicle I was interested in online and filled out a request for information.
Josh Schmidt sent me a extremely fast response and set up an appointment for me to come and look at the vehicle. He was not only able to take care of my pre approvals but had the car ready upon my arrival to test drive. The vehicle was exactly as advertised and was exactly what I was looking for. Upon talking further we both grew up in South San Jose and even went to the Same High School only graduated 2 years apart and now welcomed me to the Ford Family. Thank you again Josh and Capitol Ford.

Vanessa G.

Steven, Ninous and couple others from Hyundai of DGDG have been absolutely wonderful to work with. Exceeding in customer service!

I've had my new Hyundai Kona EV for a month and love it!

Would highly recommend DGDG to anyone who is looking for honesty and a no pressure sales experience.

I've purchased two other (NEW) vehicles from other dealerships in the last 10 years.

DGDG (in San Jose) has been recommended by others I know. That is what I have went to them. Happy I did!

My experience is 5 out of 5 stars!

Hassan A.

I've bought 8 cars from DGDG

I use to own a Dealership myself so I hav working knowledge of the requirement to sell a vehicle.

-Working headlights
-Windshield wiper
-Tail lights
-Brakes of a certain spec
-Tread Depth of a certain spec
-All web listing prices and feature must match vehicle and be removed within 24 hours of purchase

On three separate incidents vehicles on lot were out of spec and weren't eligible to be sold per the requirements above.

Below are the situation with the vehicles on lot:

One was a test drive of Tesla with Brakes out spec. Grinding throughout my test drive. Which was surprising the reconditioning team obviously didn't do a road test after purchasing from Manhiem or Adessa.

The other I purchased which they said had an alignment issue because if it hit a bumper would jump to the left several feet at freeway speeds- I now question if it was the alignment and hope it wasn't on the lot with frame damage sold as a clean title versus branded. They've assured me its the alignment even though they did one which didn't work, and BMW did but said it still wasn't perfect. Trusting it was alignment issue but I will investigate to make sure its not something else.

Most recently Capitol Chevy had a vehicle on lot for sell having prior knowledge the brake lamp was out with the part on order. Capitol Chevy's manager was incompetent and most of his staff were green so I had Capitol Kia get the vehicle from them completing the sale. I picked it up the next day drove 100 feet then the oil light came on for no oil being in the car. They assured me they'd fix the brake lamp and that it was a know issue before I purchased the vehicle. Then told me to come back in the next day for repair the part wasn't in stock even though it was on order before I purchased the car the next day. I had them refill the oil. I had to leave the country on vacation so a week went by. I expected a voicemail upon landing that they had the part. I had not one even with an update. I then proceed to call them repeatedly over the course of a week. I got the run around even enlisted the help of the Sale Manager Ryan Peak who gets an A+ for his efforts to help unfortunately he went on vacation or was off the next day and couldn't get answers. I wait a day called in and got ahold of Anthony who got ahold of the Service Manager and the GM Sales Manger. Supposedly the part came in yesterday to Chevy(but they need day so Chevy is prepped to install the brake light...). I go in tomorrow and pray there's no issues.

-I was one day away from asking for my 30k back via cashier check that day

-Filing a report with DMV Field Inspectors Office who regulates Dealership

-Filing a lawsuit for serval violation of California and Consumer Law

They should be thankful I called in again once more before proceeding it would have been an easy lawsuit on my end plus they'd be hit with major fines.