Eric Plotkin with Newmarket Homes LA - Calabasas, California

Scott S.

I am writing to express my deepest gratitude and appreciation for two exceptional agents, Emily Rose and Eric Plotkin. These remarkable professionals recently helped me achieve my dream of owning a home near the beach in Southern California, and I am compelled to share my extraordinary experience working with them.
From start to finish, Emily and Eric demonstrated unparalleled dedication, professionalism, and commitment. My journey was far from easy, involving a 1031 exchange and a challenging search across a vast area from San Diego to Ventura. Initially, I worked with four other agents, but none came close to meeting my expectations. Emily and Eric, however, exceeded them in every way.
They worked tirelessly, showing me properties that aligned with my interests and patiently navigating through my original, and perhaps unrealistic, expectations. Their perseverance paid off when they helped me secure a home in San Diego, although an inspection revealed undisclosed issues that led to the cancellation of escrow. Rather than expressing frustration, Emily and Eric fully supported my decision, which further solidified my trust in them.
When I later discovered a newly built condo in Ventura, they immediately conducted thorough research and skillfully negotiated with KB Homes. Thanks to their efforts, both my siblings and I secured amazing deals on homes in this condominium complex. However, challenges arose when the sales representative from KB Homes misrepresented critical details about the property, including false claims about credits, amenities, and even the train line near the complex.
Despite these obstacles, Emily and Eric stood by me every step of the way. They successfully negotiated substantial concessions, including nearly free solar panels valued at $14,000 and significant price reductions. When the issues escalated, they arranged a meeting with a KB Homes executive, enabling me to address my concerns directly.
Throughout the process, Emily and Eric advocated fiercely on my behalf, turning what could have been a nightmare into a manageable situation. Their dedication did not stop at closing; they remain committed to ensuring that KB Homes addresses the unresolved issues.
Their professionalism and kindness have left a lasting impression on me. So much so that I’ve already referred my siblings and my oldest brother to Emily and Eric for their real estate needs. I wholeheartedly recommend them to anyone seeking intelligent, hardworking, and compassionate agents who truly care about their clients.
Compass is fortunate to have agents of Emily and Eric’s caliber representing their brand. They exemplify the highest standards of excellence, and their unwavering commitment to their clients is a testament to the values Compass stands for.