Etta Apartments - San Francisco, California

Marcel H.

Edlynn Yu has been an absolute standout in my rental search—by far one of the most flexible, kind, and genuine people I’ve had the pleasure of working with. She stands out not only for her professionalism but also for her integrity, which is rare to find in the rental world these days. While some luxury apartment complexes seem to care little about their tenants and often have staff who aren’t well-trained or motivated, this team actually wants people to enjoy their homes and works thoroughly to make that happen. I can’t tell you how refreshing it is to work with someone who keeps their word, follows through, and truly cares about providing a great living/Renting experience. Also my most favorite thing about the Units are the Kitchen spaces 🙂

Carter N.

I just moved out of Etta after living at the property for a year and have nothing but wonderful things to say.

The building was clean, safe, and the amenities made it a great place to host friends.

One of the best parts of living at Etta was undoubtedly the staff. Edlynn, Tsvetina, and Armando were always extremely helpful and wonderful to interact with. I was so glad I chose Etta as my home even if for a short time.

Nicholas H.

Have lived here for 8 years. Moved in 2013 when the building was brand new. This was home and I loved every day I lived here. Really sad to leave. The apartment was sold twice while I lived here. Building management was under a lot of stress during COVID. Things could've been a little better. BUT everything turned amazing. Sarah, Phi and Jordan do a fantastic job. Always a step ahead and very response. Will miss them and the building dearly!

Taylor B.

I just moved back to San Francisco after a brief hiatus and into Etta and Edlynn was so incredibly helpful from the time I reached out through my move in. The building is well-organized and spotless and they use some great apps to make things easy. It feels like a well-oiled machine and my unit was clean and updated for move in.
So far I’m very pleased with everything - thanks Edlynn!

Warren L.

Great apartment community with excellent management. We have renewed our lease multiple times and are pleased with the apartment, staff, and maintenance.

Eli R.

My husband and I moved to Etta almost three years ago, and sadly I think this is going to be our last due to the poor management of this building and safety concerns related to changes they’ve made.

For the first two years we loved living here. The apartment layout, the floor-to-ceiling windows, the balcony, and many other aspects of the apartment made this a great home for us. The amenities like the gym, patio and lounge were also big reasons we moved to this building and were willing to pay the higher rent. We have a dog, so Etta's dog run was a crucial element for us given the building is in a dangerous neighborhood and we felt unsafe walking him outside at night.

This past year has seen a lot of negative changes to the building, however, many of them driven by poor management. The management team has made us feel very unwelcome, which is a sad change from the original team who made us feel happy every day when we arrived home. The new team frequently doesn't respond to emails, makes unannounced changes that negatively impact the community, and responds to questions in either a rude or condescending way. They also have put my family at risk multiple times, like when they deactivated our garage fob without telling us so we were stuck outside the building late at night in an alley full of tent encampments.

We are sad to see what Etta has become and hope that the management company brings in a new team to return this community to what it once was. We have made many friends here and will be sad to move away from them if the situation doesn’t improve.

Franco G.

I rent a two rooms apartment every year during winter. I love Etta, best security, best team. Thank you Tina and Edlynn, and thank you to Francisco Armando, maintenance manager. The gym is very useful and normally clean. All services at the building are always working well. The Locker system to receive packages from Amazon and others is very safe and useful. The apartment is well designed and the view incredible. I will surely return here, if possible.

Social M.

Don’t let the reviews fool you. The Etta management doesn’t care about their residents. 1. the gym is not well maintained. They don’t clean it at all.
2. I’ve lived in the Etta for two years and I still haven’t got my windows cleaned. I have bird poop on my windows. I literally can’t see outside because of how dirty our windows are. They’re so cheap…TERRIBLE!!!