Foothill - Twin Creeks Apartments - San Ramon, California

Yesi Z. D.

We stayed here for 18 months. That's how long the lease was. It's a nice apartment complex for the most part. You can hear and smell stuff your neighbors will cook. If you have kids, it's great since the park is walking distance. We were a family of 3, but needed more space for our growing family. The gym is way too small and the pool area is eh, feel like they could upgrade outside furniture. The maintenance people are great! And the person we met the first time from the leasing office was very nice as well. Some smoking happens. It's dog friendly, for those of you with pooches. Overall it's was a good apartment complex.

Dante L.

Brian from Maintenance has been great. He is very approachable and is patient with my maintenance request.

varsha T.

We have recently been shifted and maintenance team has done a fabulous job in up-keeping with service requests. Especially I would like to mention Luis Mejia, he is always ready to answer all of your questions and shares details around work and his team mate Brian Hopkins.

Casey S.

We only lived there for a year, and enjoyed living there. The maintenance always responded quickly and we liked being so close to a park for our son. The pool was well taken care of and the gym (although small) was as well. The grounds were always well cared for and we felt it was a nice place to live. The neighbors are nice and I love how pet friendly it is.

However, we moved SOLELY because of the rent increase. It was only $165/ month on paper, but once you factor in all of the utilities tenants pay, the extra charges for garbage disposal some months, and the administrative fees -- We were looking at over $3,100 a month just on rent and utilities. Given its size, to us it is not worth that much. We got a bad taste in our mouth with such a large increase after only one year.

We saw a lot of turnover during our time there (even though we were only there for 1 year) so I urge management to carefully consider how these increases affect their community and if what they offer is worth the price point.

(We are now in a different town, but one just as nice, gained 400sq feet, an additional room, 2 car garage -- and pay THE SAME as Twin Creeks. Food for thought.)

FAIG H.

I live this community for a four years.
Whenever we do maintenance requests the response immediately.
Thanks Brian for a awesome service.

Mohammed O.

I reside at Foothill Creek Apartments and have encountered challenges with communication and service from the management team. Upon the expiration of my initial 12-month lease, I was automatically enrolled in another 12-month contract at a higher month-to-month rate without prior notification. Additionally, I was required to obtain rental insurance, which I promptly submitted proof of. However, I was surprised to find a subsequent charge of $14.95 on my statement, as I was not informed that I needed to resubmit the insurance information to a different company.

The communication regarding these matters has been lacking, with responses from the management appearing defensive and dismissive of my concerns. Furthermore, the quality of living in the apartments has been subpar, with issues such as poor insulation causing noise disturbances from neighboring units, particularly during laundry and shower times. The appliances, including the stoves, are outdated and prone to malfunctioning, leading to cracked surfaces and inefficiencies. Maintenance of the property, such as the cleanliness of blinds and functionality of dryers, has also been unsatisfactory.

I believe there is room for improvement in the management's communication practices and the overall living conditions at Foothill Creek Apartments.

Kat K.

Alexandria is such an amazing asset to this company. Very professional, proficient, knowledgeable and detail oriented.

Marchelle A.

Nick was a huge help in getting us approved for our new apartment! We haven’t moved in yet, but so far the process has been really smooth. He has kept us in the loop every step of the way in a very effecient timeframe. Super welcoming, professional, and friendly!