Geek Squad - Vernon Hills, Illinois

Geek Squad: Your Technology Solutions Provider in Vernon Hills

Geek Squad, located at 701 N Milwaukee Ave Suite 152, Vernon Hills, IL 60061, United States, is a comprehensive technology support service dedicated to assisting individuals and businesses with their digital needs. Part of the Best Buy family, Geek Squad offers a wide range of services, from simple troubleshooting to complex repairs and data recovery. This location boasts a convenient location and a team of trained agents ready to help.

Location and Accessibility

Situated in Vernon Hills, Illinois, the Geek Squad store is easily accessible. The address is 701 N Milwaukee Ave Suite 152, Vernon Hills, IL 60061. The facility provides both wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring inclusivity for all customers. On-site parking is also available, simplifying the visit for those driving in.

Contact Information

• Phone: 8475499616
• Website: stores.bestbuy.com

Services Offered: Specialties

Geek Squad in Vernon Hills specializes in a variety of technology-related services, catering to both personal and professional requirements. Their specialties include:

• Mobile phone repair shop: They expertly handle repairs for a wide range of smartphones, including screen replacements, battery issues, and software troubleshooting.
• Computer repair service: From virus removal and hardware upgrades to complete system diagnostics, their computer repair services are designed to get your devices running smoothly.
• Computer service: Beyond repairs, they offer a suite of computer services, including setup, optimization, and data transfer.
• Data recovery service: Facing data loss Geek Squad provides professional data recovery services to retrieve lost files and information from damaged or failing devices.
• Television repair service: Expert repair and troubleshooting for various television brands and models.

Additional Services and Payment Options

Beyond their core specialties, Geek Squad offers a range of additional services:

• Repair services for various electronic devices.
• Battery replacements for laptops, phones, and other portable devices.
• A wide selection of electronics.
• Accepts major credit cards.
• Offers convenient NFC mobile payments.

Customer Reviews and Reputation

Customer feedback is a crucial indicator of service quality. Geek Squad in Vernon Hills has garnered 27 reviews on Google My Business, reflecting a diverse range of experiences. The average opinion stands at 3.9/5, suggesting a generally positive customer perception. While some reviews may highlight areas for improvement, the overall rating demonstrates a commitment to providing satisfactory service.

Understanding Geek Squad's Approach

Geek Squad operates under the Best Buy umbrella, leveraging their extensive resources and expertise. Their agents are trained to provide friendly, efficient, and reliable support. They typically offer on-site consultations and assessments to accurately diagnose issues and recommend appropriate solutions. Many customers appreciate their approachable demeanor and ability to explain complex technical issues in understandable terms.

Why Choose Geek Squad in Vernon Hills

Choosing Geek Squad in Vernon Hills offers several advantages:

• Convenience: Their location is easily accessible, and they offer a variety of services under one roof.
• Expertise: Trained agents with specialized knowledge in various technology areas.
• Comprehensive Solutions: Addressing a wide range of technology issues, from minor repairs to complex data recovery.
• Brand Reputation: Backed by the trusted Best Buy brand.
• Payment Flexibility: Acceptance of credit cards and NFC mobile payments.

Frequently Asked Questions (FAQ)

Q: What types of devices do you repair

A: Geek Squad repairs a wide variety of devices, including smartphones, laptops, desktops, tablets, and televisions.

Q: Do you offer data recovery services

A: Yes, we specialize in data recovery service, helping customers retrieve lost files from damaged or failing devices.

Q: Can I schedule an appointment online

A: Yes, you can schedule an appointment through the website: stores.bestbuy.com

Q: What forms of payment do you accept

A: We accept major credit cards and NFC mobile payments.

Summary of Services

| Service | Description |
|---|---|
| Mobile Phone Repair | Repair of smartphones, including screen replacements and software issues. |
| Computer Repair | Virus removal, hardware upgrades, and system diagnostics. |
| Data Recovery | Retrieval of lost data from damaged or failing devices. |
| Television Repair | Repair and troubleshooting for various TV models. |
| Computer Service | Setup, optimization, and data transfer services. |