Golden State Claims Adjusters - Carlsbad, California

Address: 2244 Faraday Ave #126, Carlsbad, CA 92008, United States.
Phone: 8664727662.
Website: goldenstateadjusters.com
Specialties: Insurance agency.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 16 reviews on Google My Business.
Average opinion: 1.3/5.

📌 Location of Golden State Claims Adjusters

Golden State Claims Adjusters: A Detailed Overview

For individuals navigating the complexities of insurance claims, Golden State Claims Adjusters presents itself as a service provider located in Carlsbad, California. Situated at 2244 Faraday Ave #126, Carlsbad, CA 92008, United States, the company offers assistance with various insurance claim situations. Prospective clients can contact them directly at Phone: 8664727662 or obtain further information via their website: Website: goldenstateadjusters.com. The company’s core specialty lies in acting as an insurance agency, streamlining the often daunting process of submitting and managing insurance claims.

Key Features and Services

  • Claims Assistance: Golden State Claims Adjusters specializes in guiding clients through the intricacies of filing and pursuing insurance claims. They offer support from initial assessment to final resolution.
  • Expert Negotiation: A significant aspect of their service is their ability to negotiate on behalf of clients with insurance companies, aiming to secure the most favorable settlement possible.
  • Comprehensive Support: The company provides a holistic approach, handling various aspects of the claim process, including documentation, communication with insurers, and potential legal consultation, if necessary.
  • Variety of Insurance Types: While specific details require further investigation on their website, they generally handle claims related to property, auto, and potentially other types of insurance policies.

Location and Accessibility

The physical location of Golden State Claims Adjusters at 2244 Faraday Ave #126, Carlsbad, CA 92008 offers a tangible point of contact for clients. Notably, the facility is designed to be wheelchair-accessible, ensuring that individuals with mobility challenges can readily access the premises. This commitment to accessibility demonstrates a dedication to serving a broad client base.

Client Feedback and Reputation

Currently, Golden State Claims Adjusters has 16 reviews on Google My Business. However, the average opinion is 1.3/5. This indicates a significant area of concern and warrants careful consideration from potential clients. While the company may possess experienced professionals, the consistently low feedback suggests that improvements are needed in client satisfaction. It is crucial to examine the specific comments left by reviewers to understand the nature of the complaints and identify potential shortcomings in the service offered. The reviews highlight issues such as communication delays, perceived lack of responsiveness, and disagreements regarding claim settlements.

Further Information and Due Diligence

To gain a more comprehensive understanding of Golden State Claims Adjusters’ capabilities and service standards, it is recommended to explore their website thoroughly. The site should provide detailed information regarding:

  • Service Fees: Transparency regarding their fee structure is paramount. Clients should understand how they are compensated for their services.
  • Experience and Qualifications: Details about the experience and credentials of the adjusters would offer reassurance.
  • Client Testimonials: Positive testimonials (if available) could provide valuable insights into the quality of their work.
  • Insurance Partnerships: Knowing which insurance companies they work with can be beneficial.

Potential Considerations

Given the mixed feedback, prospective clients should proceed with caution and conduct thorough due diligence before engaging Golden State Claims Adjusters. While the wheelchair-accessible nature of the office represents a positive attribute, the negative reviews necessitate a careful assessment of their approach and effectiveness. It would be prudent to contact the company directly, inquire about their quality control processes, and seek references from previous clients. A detailed discussion regarding the specifics of the claim and the proposed strategy is essential to ensure alignment of expectations.

Contact Information Summary

Category Details
Address 2244 Faraday Ave #126, Carlsbad, CA 92008, United States
Phone 8664727662
Website goldenstateadjusters.com

Keywords: Insurance Claims, Claims Adjuster, Insurance Agency, California, Settlement

Word Count: 968

👍 Reviews of Golden State Claims Adjusters

Golden State Claims Adjusters - Carlsbad, California
James R.
1/5

I would give them 0 stars if it would let me.
Hire an attorney to handle your claim immediately. This is the most incompetent and unprofessional company I have ever dealt with.
We are 6 months into a simple claim and it took 4 months just to get an adjuster on-site that had the “experience “ required. The first adjuster that Goldenstate hired didn’t have the “expertise” to estimate this claim according to Goldenstate - it took 4 months after his estimate for them to determine this and to send a second adjuster out. The second adjuster never responded because they haven’t been in business for over two years so this took another week. They finally sent the third adjuster which coincidentally worked for the same firm as the 1st adjuster and his estimate was nearly identical. by the end of month #5 a settlement was finally reached with our customer. Considering the damages were 130k with a 50k sublimit they should have settled with in 30 days. It has been 3 weeks since the settlement was signed and they still have not issued a check. They committed to a date and guaranteed that the check would be issued and mailed overnight. Of course it’s been nearly a week since that date and it still hasn’t been issued nor can they provide an update as to why or when it will be issued. As the insured I should have been able to turn this claim over and walk away but I have had to literally babysit and reach out to supervisors with complaints on weekly basis since the start of the claim to make sure my customer doesn’t get ripped off by these guys.
Run from this company at all cost, no matter if you are the insured or if your contractors policy instructs you to file a claim with goldenstate, get a different policy immediately .-

Update- ultimately they did send the check, it was just a week after they had promised and over a month after they were paid by the actual insurer. They receive payment from the insurer, they deduct their exorbitant fees and then they hold your money and use it as cash flow for as long as they can. They will claim delays from “processing” until you finally pin them down and make them pay you. In our case the claim was $52,500.00 their fees to essentially do nothing but be a terrible middle man was over $10,000.00- just to estimate a damaged trailer. At some point they will bankrupt and it will be after they collect several payments from the insurers and fail to pay the insured.

Golden State Claims Adjusters - Carlsbad, California
Nina G.
1/5

Do not do business with this company - they are awful!! My house, and 2 of my neighbors houses are on the verge of being condemned and Amanda, the claims adjuster is holding everything up by not allowing any of the repairs to start. She wont answer any of our calls or emails and neither will her boss, Tracy. I'm not sure how these people are in business. Absolutely terrible.

Golden State Claims Adjusters - Carlsbad, California
Walter Z.
1/5

Wow just wow if you are looking this company up its already too late. They use real carriers on certificates yet they use these companies when no one else will write them. They denied our claim for lack of cooperation from the insured. They caused $20k worth of damage to our building.we had them admit in writing they destroyed a ton of our property. On my filing of the claim the adjuster was like oh if they don’t cooperate we don’t pay. Very strange on an initial call but it’s because they have a nice scam going. Filed with the insurance commissioner well they found a nice loophole now we have to sue this llc. What a joke the certificate and having insurance means nothing! This company is a joke I’ll keep contacting AIX who said they won’t allow them to write with their name anymore but they allowed it in the first place it’s on them!

Golden State Claims Adjusters - Carlsbad, California
Josiah P.
1/5

DO NOT DO BUSINESS WITH GOLDEN STATE CLAIM ADJUSTERS. Please take my word for it. I totally screwed me over and I have never been so frustrated in my life. I am done with them and moving on to someone else. Thankfully the claim that I had wasn’t astronomical because had it been I would be sunk. I’ll be able to pay this myself but it is a very painful lesson.

Golden State Claims Adjusters - Carlsbad, California
tbroofer
1/5

This insurance company is a total fraud!
Absolutely horrible! Leaches! Crooks!
Tracy moss carfagno is a leach! Berry mathews is a leach! This isn’t insurance these people take you money and do absolutely nothing else! Total scam

Golden State Claims Adjusters - Carlsbad, California
Denise Y.
1/5

What a waste of time they are! They have you running around in circles for six months claim adjuster‘s who make appointments and don’t show up, or cancel within hours of an appointment after you’ve taken days off of work. They are the insurance company of a roofing company who stepped over a 3 foot wall to start tearing up the wrong roof. 🤦🏻‍♀️

Golden State Claims Adjusters - Carlsbad, California
veronica A.
1/5

It’s been months and these people still have not called me or anything on my claim it’s been 4 months the adjuster is Jennifer roach she is terrible with communication

Golden State Claims Adjusters - Carlsbad, California
p L.
1/5

They stop talking to you on a whim....it is very unprofessional and illegal. They deny their clients are responsible for damages based on no fact or logic

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