Goldy Chrysler Dodge Jeep Ram - Huntington, West Virginia

Danielle D.

I just want to say how appreciative I am of Patrick Plybon. He was the best car salesman I have ever dealt with. He was not pushy, he’s very nice & knew everything about the vehicle I looking at. With his help & the manager John, I got a great deal on my 2024 Jeep Cherokee L & I couldn’t recommend them more! Go see them.

Rance C.

Beware the service department! They are disorganized, unprofessional and are unphased at receiving one star reviews. The bar is set low by Joel Goldy himself, when I brought my complaints to him directly he advised that I take my Jeep elsewhere to have it serviced. To me, if you pay for a repair and the work performed did not satisfy the problem then the dealership would want to remedy those short comings. I paid Goldy and got nothing in return.

Maggie E.

My battery went bad and since it was still under warranty, I brought it to Goldy’s. Every person I spoke to was rude and dismissive. They let me drop my car off a day early and thats about my only positive thing to say about them. The text message updates were pushy and rude, no one answered my calls. They finally texted me that they’d replaced the battery but that it wasn’t ready to be picked up yet, then ignored four more phone calls before I finally just drove back to the office and even that employee was rude. Then my battery was replaced but they didn’t wash the car, or even the windshield, didn’t even go get the car and bring it forward for me, just gave me the keys and told me to go find it. (I had to enable the panic button to find it in the huge parking lot). I bought my car out of state and have just moved to this area, but I will never go back to Goldy’s. They were unprofessional, non-communicative, and outright rude.

Jennika

Just a heads up to anyone they talk into buying the extended warranty. Your electronics in your vehicle, cameras, ect. Will not be covered. When I bought my vehicle I made sure to ask if the electronics were covered, she told me they were and now my cars in the shop, she no longer works there, and apparently they can just lie to get you to buy it and then say we'll she doesn't work here anymore. It will cover engine issues but we all know the first thing to mess up is going to be the electronics.

Micheal F.

The new service "manager" is rude, has no understanding of the product, etc. I took my truck down there bc my rear window leaked in my 2020 ram 1500 which caused the RF hub to get wet and need replaced, I ordered the part with them and had them install it. "The RF Hub refers to the vehicles radio frequency module, which acts as the central point for wireless communication, allowing the truck to transmit and receive radio signals for various functions like, keyless entry, remote start, and potentially other connected services."

Called after i picked up my truck bc now the remote start wasnt working and all they need to do is hook it up to the computer and allow the feature, the "Manager" said id have to pay for a diagnostic fee and charge me to fix the one thing I took my truck in there to fix originally. The manager was rude when I tried explaining the primary function of that part and hung up on me. Ive taken my truck to goldy all 4 years ive had that truck for oil changes and any work needing done. I will now go elsewhere bc they do not stand behind there services/ repairs!

Coy H.

Had a great experience at Goldy Auto trading in a Jeep Cherokee and buying a VW Tiguan. Patrick Plybon, our salesman, made the day simple and stress-free. He was extremely knowledgeable, stepping us through each feature of the SUV, answering questions, and explaining the process of the purchase. A nice guy too. Kayla Spangler, in finance, was great to work with, as well. A good group of people.

Deborah C.

Patrick made our buying experience easy. This was our second purchase from Goldy and we will definitely buy from them again. Excellent customer service!

Bradley R.

I’ve bought 4 vehicles here and every time they have treated me fantastic! Best place to get your new ride with amazing service