Hayley Management Company - Opelika, Alabama

Hayley Management Company is a well-known and reputable real estate agency located at Address: 930 Ave A, Opelika, AL 36801. They specialize in real estate rental, apartment rental, and condominium rental agencies, making them a versatile and comprehensive option for property management.

Their phone number is Phone: 43194724 and their website is Website: hayleymanagement.com. The website is user-friendly and provides valuable information about their services and properties.

Hayley Management Company takes accessibility seriously, with a wheelchair accessible entrance and parking lot available for their clients. However, it is recommended to make an appointment before visiting, as stated on their website.

With 343 reviews on Google My Business, Hayley Management Company has established a significant online presence and reputation. The average opinion is 3.5/5, indicating overall satisfaction from their clients.

Reviews of Hayley Management Company

Merri DeFoor

5/5

been with Haley for a year now and have had no problems! they maintain the property, always inform me at least 48 hours prior to inspection, and when i have had a maintenance issue they were prompt to handle it.

Abby Fifer

5/5

I was so surprised and relieved to meet the employees at Hayley Management whenever I had roommate issues, rental questions or maintenance requests. It is evident that the employees make an intentional effort to know and care for each of their tenants. Leasing companies can be very corporate, intimidating and harsh, but Hayley Management is anything but that, providing kind and considerate care to their tenants. I’m very thankful for all they have done for my roommates and I and would highly recommend them to all my friends!

Zack Tatum

1/5

109 Vaughan ave apt A has an Ongoing leak and mold problem. Honestly black mold would even come out of the electrical plugs. Dealing with these people for my last year there was a nightmare. There was major leak and mold damage that they refused to fix or even acknowledge. ill include screenshots of the many maintenance request they themselves cancelled, and some they said “complete” after never doing anything. Looking back there was also complaints before I even moved in that they clearly didn’t fix. Now almost six months after moving out they are looking for almost $1,100 from me. I said before I pay them anything we should discuss the issues I had while living there. The only response they had was “ We are familiar with the issues and calls were made to you and not returned. Do you intend to pay past due?” stay far far away if at all possible.

Emily H

1/5

$1700 deposit not refunded.
I have been in an ongoing (months) dispute with HMC about my deposit refund for weeks. First, they did not send the check at all, and I it took weeks to get them to “re-send” the check. Once it finally arrived, it was short several hundred dollars. There were cleaning fees and other items on the bill that absolutely should not have been charged. I left the unit cleaner than when I moved into it— empty, dusted, swept, and mopped. I took videos and photos upon move-in AND move-out. I am in the process of trying to file a dispute, which they will ONLY discuss on email and refuse to address via phone. I have requested for a drop-box which I can submit my photos and videos (files too large to email) but the extremely unprofessional deposits department has stopped replying. I called about this, and they said they won’t do anything about it and that I can just go to court. I live 8 hours away in medical school now but will have to make plans to tend to this. This company has been extremely unprofessional and sleazy. They are probably of the worst in Auburn/Opelika. Avoid them.

Nicholas Menefee

1/5

I hate to post this but one of the worse realty comps to rent from. And the staff is very rude ask was a home available and they had the nerve to say they were not going to rent to us because they were unsure if we could afford…. Would love to name drop the actual person but going to allow you the chance to correct the stereotype

Bailey Castillo

1/5

Very poor experience with this company from signing the lease (should have backed out when I could have) to finishing the lease. Customer service (in particular "Joey") is absolutely terrible and is the main reason I am writing this review. This company has mistakenly charged us additional fees 3 times at this point (after the lease has been completed). They have called to fix the problem come to find out the issue is on them. The total additional fees is over $150 at this point. Which they have called and said "not to worry this will be waived". A month later, Joey (the person who called and spoke to us most recently) calls to share that is not the case. Proceeds to call me untruthful (you can imagine how upsetting this is having gone through this process with them 3 times) saying the call never happened and demands additional funds before this is sent to collections. Extremely unprofessional, "Joey" should never have a position where he is interacting with paying customers. However, unfortunately he does "manage this area". Whenever a management company messes us and accrues fees from their suppliers, their cost should NEVER be passed onto their tenants. Awful awful company to every do business with. I strongly advise for your mental health, your financial situation, and your lively hood to never sign any contract with this company. Chances are you will end up like me along with the 100s of other people here writing 1 star reviews. Sad to see this company is still in business. Good luck to those reading this review.

Kelly Smith

5/5

Ann is the best!!!! Showed us multiple houses and helped us decide what was best for us. She spent so much time with us and has been a pleasure to work with. All repairs get fixed fast and easy to request. We love our new rental!

Madison Corbin

5/5

We haven’t been with Hayley for super long, but in the time that we have they have been good! Our landscaping is handled regularly, pest control comes out regularly, and any maintenance issues we have had have been handled in a timely manner. Our rent is priced affordably and we have been satisfied so far!