Helix Real Estate Management - Pasadena, California

Address: 3016 E Colorado Blvd, Pasadena, CA 91107.
Phone: 66104889.
Website: helixrem.com
Specialties: Property management company.
Other points of interest: Wheelchair accessible parking lot.
Opinions: This company has 37 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of Helix Real Estate Management

☎️66104889

Helix Real Estate Management is a reputable property management company located at 3016 E Colorado Blvd, Pasadena, CA 91107. The company can be contacted via phone at 66104889 or by visiting their website at helixrem.com. With a specialization in property management, this company has gained considerable attention in the industry.

Some key features of Helix Real Estate Management include a wheelchair accessible parking lot, which demonstrates their commitment to accommodating all clients. The company has received a significant number of reviews on Google My Business, with a solid average rating of 3.9 out of 5 stars. This suggests that Helix Real Estate Management is a well-regarded and reliable property management company.

Helix Real Estate Management offers a comprehensive range of services tailored to meet the diverse needs of property owners and tenants. Their skilled team of professionals is dedicated to providing exceptional customer service, ensuring the smooth operation and maintenance of properties under their management. They handle various aspects of property management, including tenant screening, lease agreement preparation, rent collection, and facilities maintenance. By outsourcing these tasks to Helix Real Estate Management, property owners can enjoy peace of mind, knowing that their investments are in capable hands.

In addition to their core services, Helix Real Estate Management also offers innovative solutions to enhance the value and appeal of properties. They work closely with clients to develop and implement strategic plans for property improvements, renovations, and upgrades. This proactive approach helps to maintain and increase the property's market value, while also ensuring tenant satisfaction and retention.

For individuals or businesses seeking a reliable and professional property management company, Helix Real Estate Management is an excellent choice. With their commitment to excellence, extensive expertise, and dedication to customer satisfaction, they have earned a strong reputation in the industry. Whether you are a property owner looking for a full-service management solution or a tenant seeking a trustworthy and responsive property management team, Helix Real Estate Management has the knowledge and experience to meet your needs.

To learn more about Helix Real Estate Management and their services, visit their website at helixrem.com. For personalized assistance, feel free to contact them directly at 66104889. Experience the difference that a top-notch property management company can make in the success and enjoyment of your real estate investments.

👍 Reviews of Helix Real Estate Management

Helix Real Estate Management - Pasadena, California

Arman D.

1/5

READ BEFORE BECOMING A TENANT AT ANY PROPERTY MANAGED BY HELIX

In short, Helix is the most mismanaged and disorganized real estate management company I have ever experienced as a tenant. Here is why:

1. Their “customer service” is based over seas. How are you supposed to manage a property from thousands of miles away? They are not responsive to the contact numbers listed and you have no idea who you are talking with. At the building I leased at, the property manager left and they have failed to get a new property manager for months. I wonder why…

2. A month after moving in, without warning or notice, they began construction underneath mine and my neighbor’s units. Besides the noise waking us all up at 7 am every day, they have consistently turned off gas, water, and power. The construction continues until today (going on 5 months). Had I know there was going to be construction, I would have never moved in.

3. They have illegally conducted construction during improper hours. Pasadena law states that you cannot construct before 8 a.m. on Saturdays. They constructed at 7 a.m. on Saturday, August 31 on labor day weekend. Imagine just trying to get some sleep and you wake up to your apartment shaking from the loud bangs happening right under you. I took a video of this and would be happy to share it.

4. They have shut off water 3 times now without warning. The first time they did this they “warned us” about the shut off AFTER it had happened. The second time, they didn’t even both to warn us when they shut off the water on a SATURDAY when people are home. When I complained they said they would “warn us” in the future (which they should have been doing anyways?). The third time, again, they shut off the water WITHOUT WARNING and again on a Saturday!

Do yourself a favor and stay away from Helix. The moment my lease ends I’ll be sure to get out of here. Wishing you luck in your apartment search.

darlene B.

5/5

I live at a Helix property and I Love it. Teagan And her team are amazing. I moved from out of state and Teagan called us knowing I was looking for a home when one was coming available!! The process was so easy. Teagan made my move so easy. The maintenance comes as soon as contacted. My home is updated and I Love it so much. 💙💙💙thank you Helix Properties.

DD H.

5/5

Helix is great company on time with alerts about property management is exceptional at keeping property quite an clean my neighbors are nice an respectful

Marjorie P.

5/5

I lived at a Helix property for one year when I had to move suddenly and it was a great experience. The managers Tobin, Teagan, and Diego really did their best to make sure I was taken care of. Whenever there was an issue they resolved it quickly and I never felt unsafe.
Diego specifically did a great job when handling my move out. He was very clear and made the process incredibly easy. I would recommend working with Diego and his team in the future.

brent E.

5/5

I will be forever grateful for Helix approving my 1st place to live, since relocating to California. They have responded promptly to any service requests and the property is well maintained. All my appliances were new and the process was streamlined. I love my apartment; so based on my experience, I’d definitely recommend renting with Helix.

Deb S.

4/5

I toured multiple units with Teagan and was pleased with her knowledge of not only the units/buildings but also the surrounding neighborhood. She was kind enough to let me re-visit a couple of units before I made my decision. Sometimes her responses were a little delayed, but it’s understandable when managing a lot of properties, and she always got back to me.

I’ve been living here for about 7 months now, and all my maintenance requests were resolved in a timely manner.

Jane S.

5/5

I had the pleasure of working with Teagan, one of the property managers. She was friendly, professional, and knowledgeable. She was able to answer all my questions promptly and made me feel assured about signing a lease with their company. They have an in-house maintenance support which is a plus for me when choosing a rental.

Jose A.

5/5

Over the past couple of years my Family and I have had to reach out to Helix for assistance at our place. We intended on staying at our apartment for 1 year, but because of the prompt responses, speedy turnaround, and easy communication we’re going on three years now. Things happens, issues arise and having dealt with extremely unpleasant management companies in the past it is truly a peace of mind having Helix’ reliability.