HomeRiver Group Triad Property Management - Greensboro, North Carolina

Yogesh Sharma

I’ve had the pleasure of working with the best property manager, KIM CALDWELL! She always respond quickly, taking responsibility for every action item and seeing it through to completion. What truly sets her apart is her creativity in finding effective solutions for tenant issues. On top of that, she is consistently polite and professional, making every interaction a positive one. If you’re looking for a reliable and proactive property manager, I can’t recommend her highly enough!

Keshea Montgomery

This is the WORST property management group. I moved out of my property April 31st. I have not received my deposit back, and I left the property in excellent condition. I have photos and videos. Communication is almost nonexistent. No one answers calls, goes straight to VM, emails are frequently ignored, and not responded to. I was told that there is no physical address or mailing address to serve legal paperwork. I mean, it's truly ridiculous that this is how business is allowed to be conducted. Taking people's money and basically there is no resolve. I will be reporting them to BBB, action news for a story, and serving them with legal paperwork.

UPDATE 07/19/24***
The resolution team could not even receive a timely response. I was then advised to contact the property manager, and the email was not accurate or does not exist. Further proof that this rental agency is fraudulent and conducts HORRIBLE business.

*Update 09/13/24*
I finally received a check. However, the company attempted to send me partial payment without explaining the deductions. I emailed them and was told it was due to damages. I reminded them that I had video and photos, reported some of the issues, and was ignored and also of the law for landlords to provide in writing damages and deductions within 30 days. Obviously, this was not the case because we are 4 months into this debacle. I then received an email stating I was charged in error. [How ironic]
I finally received my full deposit.

This company needs to be investigated. There's no telling how many poor families have been cheated by them.

Michael Liang

I've had a good experience recently with my new property manager Kim C at HomeRiver. She is responsive and resourceful at sourcing multiple quotes for service/repair and knowledgeable in pricing renewals. The reason I give a 4 is because under prior PM, I would rate the service a 3 for many years so I appreciate the improved level of service and hope it continues

Rob Nahhas

Jonathan Ballard is a great property manager....was a resident at one of his properties and the service was great. My friend went through him as a PM and the experience was great. Couldn’t ask for a greater experience representative. He definitely reached above and beyond my expectations. Thanks Mr. Ballard.

Daltini LLC

Property manager Kim was prompt to connect and fantastic to work with. Our property was rented out in under 2 weeks of contracting Home River Groups services! It had previously been sitting on the market for over 3 months..

Tyesha Horton

Jonathan Ballard is a great property manager. I was a resident at one of his properties and the service was great. I asked a lots of questions and he was patient enough to answer them all with a smile. If you’re looking for a great property manager he is your guy!!

Matt Lanphear

Jonathan Ballard is a great property manager. I was a resident at one of his properties and the service was great. He was very thoughtful and thorough. Just a great guy to deal with.

Adam Orentlicher

Kim Caldwell is a class act. Had a group of tenants damage a condo… and she helped recover 75%+ of the damage through a multitude of insurance claims through Homeriver’s residents plan. We still have a ways to go but she and her team have been exceptionally responsive, dedicated and trying to do the right thing in a hard climate. Kudos, Kim!