Ithacor Management Inc - Cortland, New York

Steen

Highly unprofessional and at times blatantly flouting the law. The property manager assaulted a lawyer in the court house who was defending their tenants which he was SUING. their incompetence caused the basement unit of the apartment they were managing to flood, causing literally tens of thousands of dollars of water and mold damage. These people will extract every once of profit from you and will give as little as possible. Do not trust them, do not work with them.

alexthefish

DO NOT rent with them! I rented in Ithaca Aug 2023-Jun 2024. There was mold rooted in the vinyl flooring, walls, and the bathroom was rotting away. I was stuck with a moldy and rusted washer for months before it was replaced. The place was not up to code and the lack of ventilation caused the mold to grow back no matter how much I cleaned. Water leaked from the ceiling from using the upstairs bathroom. I ended up losing all my furniture.

The maintenance guy was nice and helped best he could. When he came to help with a huge flooding issue he apologized for it being a bad place.

Sharon T.

Rented from ithacor & maintenance was very poor. Never showed up to fix any issues & Tracey the property manager never gave reciepts when rent was paid. To find out she was pocketing people's money then evicting them for non payment. This place is a joke. The bedrooms had black mold & bathroom, kitchen ceiling was falling in, squirrels getting in my apartment and attacking my dog, backed up sewer in basement, & more. The only good thing was the rent was cheap but place was a dump.

Kristofer M.

I have been renting from Ithacore for over approximately 5 months now, I got approved very quickly and got my keys fast! The first night I moved in I noticed I had a gas leak, come to find out under Nyseg and the local fire departments investigation I had 3 gas leaks. Nyseg managed to handle the situation very quickly and ithacore took action the next morning. I haven’t gotten any “Attitude “ from anyone and plan on renting from these guys for awhile, I am trying to move to another unit so we will see how this goes.! I would definitely recommend!

RUTH M.

I rented a condo from these people for 6 months. I never missed rent. Took very good care of the place. But now that it is time for my deposit to be returned. No one answers the answers the phone or email or text messages. Melissa started out very nice. But now she treats me like a peasant bothering her. Don't rent from or buy from these people.

Crystal M.

I see what you responded with, and the issue is that you never respond to anything except the Google review. yes we knew that we have to move and that isn't the issue. it is the response of your office. I am not the only one who feels that way. But, anyways.....we only have two months left of our lease. if I have to I will pay payments on my remaining rent that isn't the problem. I guess we shouldn't have rented a student house in the first place and just stayed where we were at.

Leeah S.

My husband & I rented out with Ithacor in 2018.
We had a three bedroom for $625.00 which is not a bad deal at all. However the apartment had many issues the kitchen ceiling was caved in, the apartments second exit by the kitchen was blocked and never cleared out, the bedroom had water bubbles all over indicating that there was a leak.. water was coming in through the roof.. there was a hole in the roof. There was also ACTIVE black mold. We had put in a maintenance request & maintenance had painted over the ACTIVE black mold instead of taking care of the root issue. Due health reasons (caused by mold) we had to break the lease with Ithacor. We did not ask for our security deposit.

Recently I applied for an apartment through Ithacor.
It took 6 days for Ithacor to reply to my texts, phone calls, & a voicemail I left. Regarding updates. To then find out my application was deny because of my previous rental history through Ithacor.....

I personally would never ever rent out with Ithacor again.

Angelica M.

Rented an apartment from them. The building didn't have a functioning dryer for months. Someone from Ithacor management once dropped off a used mattress by the dumpster for our building. In response, Tracey made a text group chat with every tenant in the building and proceeded to yell at us and threaten to take away the dumpster entirely. She accused one of us of doing it, but when it came out that it was actually one of their guys.. radio silence and no apology. An extremely unprofessional property management company. Do not ask them to fix anything in your apartment, either, because they will either ignore it, or send a guy who only covers up the problem and doesnt fix it. This is seriously the kind of property management company that would slap a fresh layer of white paint over a dusty wall, paint over outlets and hair and lightswitches, and call it "newly remodeled." Stay away.