JayMarc Custom Home Builder Seattle - Mercer Island, Washington

Jason L.

I bought a new home from JayMarc more than one year ago, and I have been very satisfied and happy with them. Their homes are beautifully designed, and the material used is top-notch. To be honest, I did not have much interaction with JayMarc during the buying process since that was all through my agent, but after the purchase, their customer service department has been amazing. Per their warranty, they have been at my home many times to repair various issues, big and small. It's common to find random issues here and there in new homes, but JayMarc's customer service employees have made that process very painless with no frustration. They are easy to reach via email, always on time for their appointments, have never been late even once, always fix things completely without lingering issues and clean up thoroughly before they leave. I felt that their employees were genuinely interested in solving problems for customer homes as if it were their own home. They even went above and beyond what the warranty contract states, to make us happy, and as a result we are very happy that we bought a home from such a reputable local builder.

Alice L.

I’ve been looking to move to the Seattle area for a while, but it means so much more than a move for work—this is a totally fresh start for me and my partner. We’re planning to spend the rest of our lives in Seattle, and JayMarc seemed like the perfect fit. Incredible team. They’ve handled everything, and the planning process has been stress-free. If you’re looking for a custom home in Seattle, I recommend giving these guys a call.

Denny H.

I'm a real estate agent in the Bellevue, WA market. I've worked with multiple buyers in 2023 looking at nearly all new construction homes $2.5M - $3.5M. There's several builders that I really respect, but JayMarc is at the top of that list. Their floorplans and designs are superb, their agents are both knowledgeable and great to work with, and most importantly they build excellent homes!

Andre R.

I have attended several of their webinars and find them very informational and helpful. I work with a number of clients who are interested in building a custom home or at least need more information about the process. learning about the process, costs, and various other topics has been really helpful for me to direct my clients when they are in need of services that JayMarc provides.

Adam L.

I have attended several of their webinars and find them very informative! As we are currently working on building our first custom home, learning about the process, costs, and various other topics has been really helpful for us.

If you are planning on building a custom home, even if it's not through JayMarc, there's a lot of good information in these seminars.

Zi J.

I'm incredibly disappointed with the service provided by Jaymarc Homes. Even after repeatedly informing their customer care team about necessary repairs during the 11-month warranty period and following up multiple times, it's been six months and we're still dealing with unresolved issues and no response from Jaymarc. For instance, there are exposed cabinet nails due to loose trims and the window quartz in the bathroom is not glued, posing a safety risk to our small child. These are not small issues we can fix ourselves.

To make matters worse, their lack of responsiveness and failure to schedule the necessary repairs have been beyond frustrating. Despite my best efforts to communicate and provide detailed information, Jaymarc Homes hasn't shown any meaningful effort or progress. It feels like they simply don't care about our concerns and don't even have the courtesy to respond.

On top of that, scheduled appointments have resulted in no-shows, with no attempt to reschedule. This kind of disregard for our time and inconvenience is completely unacceptable. We've followed up multiple times, but there's been no response.

In short, Jaymarc Homes' failure to address these significant repairs, their lack of communication, and their disregard for scheduled appointments are incredibly disappointing. I strongly urge others to consider alternative home builder providers for this price range who value prompt and reliable customer service.

Rajesh R.

JayMarc homes conduct very informative webinars on custom home building. Their team including one of the founders Jay helped me understand the building process and have been very responsive to my queries. Highly recommend JayMarc homes

Harold D.

High-quality materials, incredible planning visibility, all at every step of the home process. I can’t recommend JayMarc enough. Beautiful custom homes in Seattle.