Katzakian Property Management (KPM) - Stockton, CA

Gabriela S.

Hi I am on here to give you my experience on these slumlords people Please do not give these people your money they take advantage of you. They do not fix nothing. They try to find every which way to get more money. I recently lived in one of their complex and they are not professional. I am my mother of a special-needs child that is blind so my first problem that I had with them was my stove broke. I was not able to cook or use the oven because glass was All over then Made me pay $350 When I am a special-needs mother, I do not work. I lost my job right after I moved into this apartment due to my daughter, being blind, and Not being able to work my refrigerator was going out and my daughter’s special needs milk has to be in the refrigerator. They told me to buy ice chest. And put my food in the ice chest that they were not replacing my refrigerator They were very harassing they say they are not the owner But they are there people are Liars I recently moved out. And now they are saying I owe them $4000 Trying to charge me cleaning fees whenever I had somebody come professionally clean it trying to charge me for cleaning space whenever I had somebody come professionally clean it so please don’t rent from these people

Crystal

Another prop mgmt company more interested in denying ppl instead of Housing them. My application has been delayed for weeks and I'd on the verge of denial due to a rental verification tht hasn't been received, even though they already have 24 mths of verifiable rental pymts as stated in the KPM application requirements. So, why is this holding up my approval? Certainly doesn't seem fair to me. You are waiting, waiting and waiting for a rental verification where I wasn't even a resident. You said you contacted the default mgr and she still hasn't completed the verification, likely because she's not. If you allow an idiot to lead us then we're all idiots. Again, they are not interested in housing ppl because this is a little ridiculous. Maybe it's because I'm black, idk. Maybe it's because I have an ESA. Who knows, idk, guess I'll never know. But being unfairly treated happens so often in prop mgmt and it's so sad.

Chaka G.

Thank you so much for your incredible help in finding our new home We truly appreciate your dedication expertise, and patience throughout the entire process. We couldn't have done it without you and very communication with us

Angel S.

I have rented from them now for a few months and so far no complaints just some comments:

1) The home I am in has tall ceilings and the AC filter is located on the ceiling. I noted that it was a bit dirty during the showing and they indicated that this is something that is changed prior to move in. I am a contractor on the side so I have many ladders. I got up to check the filter and found that the maintenance person simply flipped it over but never replaced it. I had to replace the AC filter upon move in.

2) There were some flickering tube lights in the kitchen that were also supposed to be replaced prior to move in. They were never replaced so I bought and replaced them when I moved in.

So just those comments really. I am one of those tenants that really doesn't like to bother the landlord for petty mainetnance items that I can do myself and I like fixing things anyways. They were supposed to be changed prior to move in but I was able to do so. Just something to keep in mind when you move in and make sure things that they indicated were going to be replaced are replaced.

For rent, they use appfolio which is convenient. Unfortunately, appfolio does charge even for ACH transactions. Understandably, CC and Debit payments also have a fee but the banks charge them per transaction so you will need to cover that charge. If you do not want to pay a fee, mail a check or take the check to the office. The fee is only just under $3 so I just pay through the portal.

I have not had to request maintenance on the home yet but I did call to request a bigger garbage bin and the staff was very friendly and quick to have it requested.

Overall, my interactions with any of the staff have been great so no complaints.

Houston H.

Super chill and easy to work with. Leasing was a breeze. Everyone is super responsive and accommodating. The home is beautiful. The maintenance request I had was resolved quickly and seamlessly. I’m very thankful for Katzakian.

Ashley E.

Great communication throughout our application process! Julieanna has been helping us and she responds to emails extremely promptly, keeping us well- informed. (I get responses within 20 minutes or so — definitely within an hour) Highly professional. Definitely would recommend!

Update: it’s been about a week since we moved into our new home, and saw some minor things that needed repairs. It was an easy process making maintenance requests — they even send updates during the waiting period. Sarah was very prompt and kind. We can tell that Katzakian cares for their properties and tenants!

Cristal E.

KPM was absolutely great with the process of getting us in our new home. The process was seamless and the office stayed in constant communication throughout the entire process. All of our questions and concerns have been answered and addressed and we can’t thank the staff enough for their help!

Shauntaya

I would like to give appreciation to my property manager and the staff member at KPM, anytime I have needed maintenance, Sarah and everyone else have always been very helpful, communicative, and prompt with getting the issue resolved. Forever grateful.