Key Hyundai of Milford - Milford, Connecticut

Nataisha P.

I recently purchased a 2024 Hyundai Tucson Limited Hybrid from Hyundai Milford, and I had the pleasure of working with David Morgan as my sales representative. From start to finish, David provided phenomenal customer service that truly exceeded my expectations.

He was incredibly knowledgeable and assisted me every step of the way, making the car-buying process smooth and enjoyable. When I decided to finalize my purchase the next day due to a long wait in the finance office, David went above and beyond by offering to pick me up from my home, which is about a 40-minute drive away. I was so grateful for this thoughtful gesture!

Even after the sale, David has continued to check in on me, ensuring that I have everything I need and assisting with scheduling my service appointments. His commitment to customer care is evident, and it's clear he genuinely cares about his clients long after the sale is complete.

I highly recommend David Morgan to anyone looking to purchase a vehicle. His dedication to outstanding service makes all the difference!

Thank you, David, for making my experience so positive!

Dee L.

I just loved all the gentlemen who helped. From the time I walked in the door my salesman Jonathan Santiago greeted me with a smile and took care of me the entire time I was there. The sales manager Nick was just amazing he and the finance guy Nick worked their magic and I left with my car. I highly recommend Key Hyundai of Milford. I will definitely be sending everyone I know that needs a car. Thanks again

Lew B.

I’m not a person who leaves or reads reviews often. I have posted in the past, but mostly about negative experiences. There needs to be a significant motivating factor for me to bother. During our recent car buying journey that motivating factor was Hayley, our salesperson. She made this the easiest car buying experience I’ve ever had, and at 54 years old, I’ve made some car purchases in my life. The staff who we interacted with were all very professional and everyone was friendly, but
I have to mention Hayley and Andy specifically. They were both very easy to talk to, knowledgeable, and Hayley was a top notch salesperson. I will recommend Key to anyone I know in the market for a new car, and I’ll do so with confidence.

Dominique L.

I came here to share the incredible experience I had. As a woman from a low-income background with little knowledge about cars, I’ve always found dealerships intimidating. But at no point did I feel pressured into buying or rushed out the door.
The days of sleazy car salespeople are behind us, and Christopher Daniels is the perfect example of this new era. Christopher was exceptionally knowledgeable about every car I test drove, offering helpful tips and insights that went beyond the typical sales pitch. His approach was refreshingly genuine—no "sales voice" here. I felt like I was talking to an old friend, not a salesperson. Though my visit wasn't long, Chris made sure I was well taken care of. If I ever need car advice, I know I can go to him.
When it came time for the financial side of things, my stress level started to rise. However, after speaking with Jessica Gil, I felt completely at ease. She went above and beyond her role, providing support and guidance in a way I’ve never experienced before. She listened to my story and gave me all the information I needed to make an informed decision. Jessica even took time out of her own schedule to review my budget and expenses. Her dedication to helping me, even when it wasn’t required, showed just how much she truly cares for her customers. I only wish I had her insight and knowledge to guide me through other important decisions in my life.
My visit to Key Hyundai of Milford was truly life-changing. I’ve been to both smaller and corporate dealerships, but none compare to the level of service I received here. I will gladly recommend this dealership to my friends and family.
Other things to note for anyone potential customers reading this: The business was easy to locate on GPS and on the street while driving. Handicap friendly parking and entry. Lots of parking available. The lot and inside the building was super clean and organized. Every other staff member I saw looked very cheerful and witnessing the relationships between them was nice. They all seemed like a family. Coffee, water and popcorn was available for customers. Accessible bathroom. The car I purchased was sparkling clean, no fingerprints to be seen, tires were even shining.

Ajay M.

I had an outstanding experience working with David Morgan at Key Hyundai. From our first interaction, David demonstrated exceptional professionalism and dedication to customer service. He followed up diligently on my initial inquiry and showed remarkable patience in addressing all my questions about the vehicle.
Even when I initially decided to walk away from the purchase, David's commitment to finding the right solution for me continued. He personally reached out the following day. Throughout the negotiations, David maintained a helpful and professional demeanor.
The end result was a smooth car-buying experience, and I am thoroughly satisfied with my new vehicle and its features. While the trade-in value differed from the initial online estimate, David's outstanding service and attention to detail made the overall experience positive. His expertise and customer-focused approach truly set him apart as a sales professional. I highly recommend working with David Morgan at Key Hyundai for anyone in the market for a new vehicle.

Kim O.

Hayley at Key Hyundai, Milford, CT is the one you want when you're looking for a car. She's knowledgeable, not pushy, listens to the criteria that you're looking for in a car, and keeps your budget in mind. She had me fill out a financial application ahead of time, so that part of the process was more expeditious. The Finance Department handled my application in a timely manner. After I purchased my Hyundai Tucson, Hayley patiently reviewed (again LOL). all the safety features that I was not familiar with and answered any questions that I had. She's a true professional. Go to Key Hyundai of Milford and ask for Hayley! You'll be happy you did!

Sarah L.

I recently bought a car at Key Hyundai in Milford and had an outstanding experience with Javian. He was extremely friendly and personable and helped me find the exact car that I wanted. I bought a car from this same dealership during covid and my experience was so bad that I almost didn’t want to return, but I am so glad that I did. The finance manager he set me up with was also very knowledgeable and made me feel very comfortable. I highly recommend them!

KAITLYN S.

Jonathan was absolutely amazing… I went to several car dealerships very unsure as to what to do. Jonathan was patient, listen to my budget, and my concerns he was able to get me the vehicle that I am comfortable in and a price that I can afford… Thank you so much.!!! Now I could start rebuilding Credit