Killington Rental Associates | Killington, Vermont Vacation Rentals - Killington, Vermont

Robert R.

The folks of Killington Rental Associates (KRA) are pleasant folks but are misleading. We intentionally booked a Christmas week condo with KRA and were assured the unit did not have anyone living above us. We even paid extra as other units were available at booking. When we checked in, the unit was a ground floor unit with kids jumping above us (both morning and evening) with their ski boots. KRA said they were “confused” with the unit location and only received an apology for their “confusion”. No compensation or remedy was made. For future renters, ensure the property is properly represented, verify the unit location independently, and try other rental companies who know their products.

Matt B.

We booked a place with Killington Rental Associates through AirBnB for our ski trip. Everything went smoothly until more than a month later when they contacted us and asked US to cancel the reservation because they had sold the location we had reserved. This is after imposing a STRICT cancellation policy on us that required us to pay at least 50% of the rental costs (thousands of dollars) if we cancelled at any point for any reason. But they had no issue pulling the rug out from under us. Not only did they cancel on us, but they tried to circumvent AirBnB to try and pin the cancellation on us.

They offered us a refund on our booking, or similar (but not as nice) stays in a different area that would have costs us even more money out of pocket. We were committed to the trip, and ended up having to find a new stay that cost us hundreds more (not with Killington Rental Associates of course), or lose the trip entirely. I am not sure how they find it acceptable to simply dump us on the street, offering no more than a refund, when they had the guts to enforce such a strict cancellation policy on their guests.

I will certainly not be booking through such an unprofessional rental agency in the future, I'd rather not be left stranded for a vacation again. I've never heard of a rental agency that simply sells the vacation rental you booked without honoring the rentals.

Garan C.

I would highly advise against using KRA due to their unprofessionalism. My group had a reservation set for this winter however the owner of the property sold and KRA told us to cancel when we had already paid thousands. When a property sells and it has reservations the least they could do is sell it with a clause that lets the rentals continue as they were booked until the season is over. All of that and they didn’t even offer us a discount on a similar place when they cancelled our group.

Tony M.

Went to Killington and stayed at the Sherwood home! It was extremely spacious, and perfect for our group. It was just outside of Killington, but it was only a short drive to the trails and activities. The price was perfect for our budget, and the check in was super easy. The staff was also super friendly and helpful getting us all set up for the week!

Beverly N.

Great vacation. We stayed at the Chalet Snowflake/Snowflurry; checking in was quick and easy. Everyone had a great time. The Chalet is the perfect mountain house, sleeping 10. We backed our car right up to the door to unload all of our ski equipment. The fireplace added to the cozy feeling. There is a back deck with a lovely view. This place offers privacy and we were very happy that it was not along the busy access road. But, our favorite part was going up to the Northstar Lodge's heated year round pool. So cool swimming outside with snow falling.

Sergey P.

Rented ski in/ski out condo for 6 people in Killington Sunrise village (expensive). Missing sheets on one of the beds (necessary to sleep 6 people), missing garbage bags (instead small bags that do not fit the can). 4 dining table chairs, dishes not enough for 6, all that in the unit rented and described as unit for 6. In short, in the era of Airbnb, totally substandard. Go Airbnb even if it is a bit more expensive (do not repeat our mistake).

Julie C.

I will never rent again and will encourage all my friends and family back home in CT and MA to never rent here again. The state of Vermont restricts out of state travelers and this company will not comply with those rules. Because it is only an honor system they have encouraged us to rebook our rental or face losing $1600. They want, and are encouraging Floridians to come from FL to VT for 3 days without quarantining or face losing all your money. This is crazy. Why should they keep our money because we choose to follow the rules set out by the government of VT. We didn't ask for a refund only an extension of the credit. I am still in awe of a company that acts this way. Take your money elsewhere there are plenty of other rental company's leasing property in VT that would comply with state rules.

Kaitlin

This was the worst rental company I have ever dealt with. I stayed at the Deep Leap rental property that is managed by this company. They require a $1000 damage deposit up front which is fine because I have never had an issue with damages to a rental. They ended up charging me over $500 for a broken couch and bunk bed. When we left the property, the couch was in the same condition it was upon our arrival. No one even slept on the bunkbed because it was already broken when we got there.

The company never responded to my emails disputing the charges, never sent an itemized bill of the damages and were completely unprofessional.

Please do NOT rent any properties managed by this association!