KTB Global, LLC - Birmingham, Alabama

Address: 651 Beacon Pkwy W Suite 115, Birmingham, AL 35209, United States.
Phone: 2058321200.
Website: shipktb.com
Specialties: Logistics service, Freight forwarding service.
Other points of interest: On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 51 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of KTB Global, LLC

KTB Global, LLC 651 Beacon Pkwy W Suite 115, Birmingham, AL 35209, United States

☎️2058321200

⏰ Open Hours of KTB Global, LLC

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Introduction to KTB Global, LLC

KTB Global, LLC stands out as a notable entity within the logistics and freight forwarding sector. Operating primarily from Birmingham, Alabama, the company offers a comprehensive suite of services tailored to meet the diverse needs of businesses and individuals engaged in international and domestic shipping. Its strategic location in the United States provides logistical advantages for serving clients across the country and beyond.

Core Services Offered

The company specializes in two primary service categories: logistics service and freight forwarding service. These services are instrumental for businesses involved in manufacturing, e-commerce, retail, and various other sectors that rely heavily on the timely and cost-effective movement of goods. Logistics service encompasses the complete management of the supply chain, ensuring goods move from suppliers to end customers via the most efficient routes and methods.

Freight forwarding service, on the other hand, involves coordinating the transportation of goods using multiple carriers and modes, such as ocean freight, air freight, and land transport. This service typically includes documentation preparation, customs clearance assistance, cargo insurance, and tracking, providing clients with a seamless and hassle-free shipping experience.

Company Location and Facilities

KTB Global, LLC is strategically located at 651 Beacon Pkwy W Suite 115, Birmingham, AL 35209, United States. Birmingham, a major city in Alabama, offers excellent transportation infrastructure, facilitating the company's operations. The facility itself is designed to support efficient workflow and client interactions.

Accessibility is a key consideration in the facility's design. KTB Global, LLC features a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that the company is inclusive and accommodates clients and visitors with mobility challenges. These features underscore a commitment to customer service and regulatory compliance with accessibility standards.

Contact Information and Online Presence

For direct inquiries or to request more information about their services, potential clients can reach KTB Global, LLC via phone at 2058321200. Alternatively, they can explore the company's official online presence at shipktb.com. The website serves as a valuable resource, offering detailed insights into the company's offerings, operational capabilities, and how to initiate a shipping process.

Client Feedback and Reputation

Customer satisfaction is a critical component of KTB Global, LLC's reputation. The company maintains an active presence on Google My Business, where it has accumulated 51 reviews from clients. These reviews collectively provide a snapshot of the client experience, highlighting aspects such as service quality, reliability, and responsiveness.

The average rating of 4.1/5 indicates a strong level of client satisfaction across multiple service dimensions. This positive feedback serves as an important indicator of the company's performance and its ability to meet the expectations of its diverse clientele.

Specialized Capabilities and Market Position

Within the competitive field of logistics and freight forwarding, KTB Global, LLC differentiates itself through its specialized capabilities and tailored service approach. The company's expertise in handling complex shipping requirements positions it as a reliable partner for businesses navigating international trade regulations and logistical challenges.

Accurate documentation and compliance with international trade laws are critical aspects of freight forwarding. KTB Global, LLC's team of professionals is adept at managing these complexities, ensuring smooth customs clearance and avoiding delays. This expertise is particularly valuable for businesses engaged in cross-border trade, where regulatory hurdles can often impede progress.

The company's focus on international and domestic shipping solutions allows it to cater to a wide range of clients, from small businesses establishing their first export or import shipments to large corporations managing complex global supply chains. Their ability to adapt to varying shipment sizes, types of goods, and delivery timelines further enhances their market position.

Operational Efficiency and Technology Integration

In the contemporary logistics landscape, operational efficiency is paramount. KTB Global, LLC leverages technology to streamline processes and improve service delivery. Advanced tracking systems provide real-time visibility into shipment status, enabling clients to monitor their cargo throughout the journey.

The integration of digital platforms facilitates seamless communication between clients and the company, allowing for quick responses to inquiries and proactive updates on potential delays. This technological integration enhances the overall client experience, fostering trust and reliability as key components of the service.

Focus on Customer Service Excellence

Customer service forms the bedrock of KTB Global, LLC's business model. The company emphasizes building long-term relationships with its clients through responsive communication, transparent pricing, and consistent delivery on promised services. This customer-centric approach is reflected in their commitment to addressing client concerns promptly and effectively.

Whether a client is seeking assistance with international freight forwarding or requires support with domestic logistics, the emphasis remains on providing tailored solutions that align with specific business objectives. This focus on individualized service contributes significantly to maintaining client loyalty and repeat business.

Conclusion: A Comprehensive Logistics Partner

KTB Global, LLC presents itself as a robust and reliable partner for businesses requiring specialized logistics and freight forwarding services. With a strategic base in Birmingham, Alabama, the company combines operational expertise, technological integration, and a strong commitment to customer service.

For individuals or organizations seeking to optimize their shipping processes, explore international trade opportunities, or require dependable logistics support, KTB Global, LLC offers a comprehensive range of solutions. Their focus on accessibility, detailed service offerings, and positive client feedback positions them as a noteworthy option within the industry.

👍 Reviews of KTB Global, LLC

Dispatch G.

1/5

Booked a load 1 hour ago with Chris, from Elwood IN - Statesville NC, agreed with the broker on the rate and provided the drivers info, almost 40 min i dont get any rc and call or whatever update on the load we agreed on, moreover i called the number i booked the load and nobody picks up the phone, i emailed few people asking about this load and we got a reply as this load is not available,

I had an awful, unprofessional experience with Broker Chris, please take note of this bad business behavior.

N. M. J.

5/5

Yoo! Patrick is the man, he trusted us so much, helped us out even when we got delayed, he never got angry at us (understood that this is trucking and anything can go wrong, even a darn fuel card), even though we got delayed by an hour, asked the shipper to wait, we tried our best and managed to successfully deliver their emergency load on time. Love their communication, love their drive, love the way they do business. Thank you for the opportunity, PATRICKS THE MAN YOU NEED IN LOGISTICS, CLEAR, STRAIGHT FORWARD, FLEXIBLE, everything you need. Wish there were more people like him and like this company in logistics, nothing but love from us. Wish you a great 2025 and much growth you deserve the best guys!
- Ned

Robin T.

5/5

I started working with Virginia Snow at KTB back in March of 2023 and i can honestly say the communication is 2nd to none.

Virginia has been excellent at keeping me informed throughout the steps of bookings and also working to learn our product and provide better service. The Dispatch team have been beyond great, constant information i can trust which is paramount in knowing when units have been loaded and throughout their journey to delivery.

I would highly recommend KTB to anyone based on my experiences and am very glad i took this call from the many i get everyday from companies.

Taylor B.

5/5

Our company has been working with Hunter Vaughn and KTB since early 2022, and they've quickly become one of our top freight brokers. We move multiple full truckloads a week and Hunter is always prompt, professional and a pleasure to work with it. When you talk to someone several times a week, it makes a difference when they are nice and friendly! I send a quick email and trust completely that he will handle it. Moving as much as we do, an occasional issue is bound to arise, truck breaks down, flat tire, slow loader, etc. If anything ever comes up, Hunter goes above and beyond to make it right, and keep us updated. If I have a critical or hot load, no question, it’s going to KTB.

hadi M.

5/5

I am working with Rob Cox from KTB Global LLC. It was a satisfying experience. He made the process easy and was straight to the point. I find that to be a great way to do business. Thank you for your time. I highly recommend their services if you are looking for someone to get the job done and not waste your time.

Dispatch E.

1/5

Tried to book a load today with KTB, answered Bria Moody, and guess what, bad moody . In the first conversation gave her my mc, she didnt hear it well , said "cant use u " and hanged up on me.
Called her back to give the right MC again, started arguing like I did something wrong. Just rude attitude, will never haul for this broker.

joe P.

5/5

Morgan Hodges customer service skills set her apart from the other brokers. Truly, a professional. I wish I could give her more loads but unfortunately we have a lot of customer routing.

Natalie D.

5/5

Hunter Vaughn our representative at KTB Global is an absolute pleasure to work with. He understands the urgency of our deliveries and is always reliable, has great customer service and KTB's prices are more than fair and reasonable for the outstanding service we receive. Highly recommend.